V20 Recruiting & Consulting
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Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Direct message the job poster from V20 Recruiting & Consulting Our client is a well-run and growing Marina owner and operator. Their extensive growth plans, strong compensation, and comprehensive benefits offerings make them an attractive employer. The Opportunity: The client seeks a passionate Regional Service Manager with an entrepreneurial spirit to provide strategic and operational leadership of the service function across multiple marina locations. This role holds ultimate accountability for service department performance, profitability, and customer satisfaction. The Regional Service Manager drives process standardization, technician productivity, financial performance, and cross-functional coordination, and collaborates with Marina Managers to ensure seamless integration of service operations within each facility. Regular off-site travel (short driving distance) is required. The client has extensive growth plans, providing ample career growth opportunities for this Regional Service Manager. • Strong base salary with performance-based earning opportunity • Comprehensive benefits package, including medical insurance, dental, vision, life insurance, disability, flexible spending accounts, commuter benefit plan, EAP plan, and 401K. •The autonomy to lead your team to success •Opportunity to grow your career with an exciting organization Duties and Responsibilities: • Work closely with Regional Marina Manager and Marina Managers to maintain positive alignment between marina operations and service activities • Lead and oversee service operations across marina locations, ensuring consistent execution of standards and processes •Monitor job throughput, backlog, rework rates, and efficiency metrics to optimize service department productivity •Define and track KPIs such as labor margin, parts margin, job cycle time, and customer satisfaction •Conduct regular performance reviews with staff; support training and professional development •Review service department financials monthly, with emphasis on labor efficiency, parts margin, and job profitability •Work with the Parts Manager and store team to manage parts sourcing strategy and inventory optimization • Identify opportunities to grow service revenue through improved capacity management and customer targeting •Serve as escalation point for major customer concerns, warranty disputes, or high-priority rework Qualifications: • Demonstrated success in Marine Service Manager role • Strong people/leadership skills and a high EQ • Entrepreneurial spirit and the ability to succeed in growing environment • Ability to transform multiple work groups in separate locations into one team Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function General Business and Customer Service Industries Maritime Transportation Referrals increase your chances of interviewing at V20 Recruiting & Consulting by 2x Inferred from the description for this job
Medical insurance 401(k) Vision insurance Pension plan Disability insurance Get notified about new Service Manager jobs in
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Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Direct message the job poster from V20 Recruiting & Consulting Our client is a well-run and growing Marina owner and operator. Their extensive growth plans, strong compensation, and comprehensive benefits offerings make them an attractive employer. The Opportunity: The client seeks a passionate Regional Service Manager with an entrepreneurial spirit to provide strategic and operational leadership of the service function across multiple marina locations. This role holds ultimate accountability for service department performance, profitability, and customer satisfaction. The Regional Service Manager drives process standardization, technician productivity, financial performance, and cross-functional coordination, and collaborates with Marina Managers to ensure seamless integration of service operations within each facility. Regular off-site travel (short driving distance) is required. The client has extensive growth plans, providing ample career growth opportunities for this Regional Service Manager. • Strong base salary with performance-based earning opportunity • Comprehensive benefits package, including medical insurance, dental, vision, life insurance, disability, flexible spending accounts, commuter benefit plan, EAP plan, and 401K. •The autonomy to lead your team to success •Opportunity to grow your career with an exciting organization Duties and Responsibilities: • Work closely with Regional Marina Manager and Marina Managers to maintain positive alignment between marina operations and service activities • Lead and oversee service operations across marina locations, ensuring consistent execution of standards and processes •Monitor job throughput, backlog, rework rates, and efficiency metrics to optimize service department productivity •Define and track KPIs such as labor margin, parts margin, job cycle time, and customer satisfaction •Conduct regular performance reviews with staff; support training and professional development •Review service department financials monthly, with emphasis on labor efficiency, parts margin, and job profitability •Work with the Parts Manager and store team to manage parts sourcing strategy and inventory optimization • Identify opportunities to grow service revenue through improved capacity management and customer targeting •Serve as escalation point for major customer concerns, warranty disputes, or high-priority rework Qualifications: • Demonstrated success in Marine Service Manager role • Strong people/leadership skills and a high EQ • Entrepreneurial spirit and the ability to succeed in growing environment • Ability to transform multiple work groups in separate locations into one team Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function General Business and Customer Service Industries Maritime Transportation Referrals increase your chances of interviewing at V20 Recruiting & Consulting by 2x Inferred from the description for this job
Medical insurance 401(k) Vision insurance Pension plan Disability insurance Get notified about new Service Manager jobs in
Connecticut, United States . Customer Service Operations Manager (Interim)
Customer Service Manager (Manufacturing)
New Haven, CT $90,000 - $120,000 3 days ago Stamford, CT $100,000 - $120,000 3 days ago Farmington, CT $95,000.00 - $110,000.00 2 days ago Stamford, CT $75,000.00 - $85,000.00 3 weeks ago Norwalk, CT $75,000.00 - $85,000.00 1 week ago Bertera Nissan Manchester Asst. Service Manager 75k to 95k
Hartford, CT $125,000.00 - $131,000.00 4 days ago Rocky Hill, CT $100,000.00 - $140,000.00 3 days ago Stamford, CT $190,000.00 - $205,000.00 14 hours ago Hartford, CT $190,000.00 - $205,000.00 15 hours ago Stamford, CT $125,000.00 - $140,000.00 2 weeks ago Automotive Service Manager Bertera Subaru of Hartford CT 120k -150k
Hartford, CT $120,000.00 - $150,000.00 4 months ago Hartford, CT $60,720.00 - $72,105.00 3 weeks ago Stamford, CT $75,000.00 - $85,000.00 1 month ago Newtown, CT $120,000 - $150,000 1 month ago Partner Success Manager - Hospital & Healthcare Systems
Milford, CT $120,000 - $180,000 2 months ago Technical Applications & Service Manager
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr