Monro, Inc.
Automotive General Service Technician
Monro, Inc., Lakewood, California, United States, 90715
Overview
Join to apply for the Automotive General Service Technician role at Monro, Inc. Monro, Inc. is a leading automotive service and tire dealer with a family of brands. We operate on approximately five million vehicles a year and emphasize a people-first approach where every guest is important and every teammate is valued. Headquartered in Rochester, NY, Monro has grown to nearly 1,300 auto repair shops and tire dealers in 32 states and powers 16 brands. Under the Monro banner, we are united as a TEAM with a shared mission to bring guests the highest quality tire and auto service in the industry. Destination Monro - Your Career is Here! About The Role
The General Service Technician role is full time or part time and is an hourly position based on the needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met. Responsibilities
Accurately perform basic vehicle services and repairs in accordance with Monro standards of operation. Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair. Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g., bulb, wiper blade and filter replacements, etc.), battery testing and installations. Consistently complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs. Assist in inventory management, including pulling tires and parts, unloading and stocking inventory. Assist with general store duties, ensuring the store is clean and guest-ready in Monro standards. Follow Monro’s safety standards including wheel torque, oil safety, and compliance procedures. Test drive vehicles per Monro’s Road Test policy, using dedicated test drive routes and observing traffic and safety laws. Understand and adhere to company policies and procedures, governmental standards including environmental codes and ANSI/OSHA standards; maintain safety standards from training and policies. Maintain technical knowledge and complete Monro University training modules timely. Operate and maintain equipment safely per Monro and manufacturer guidelines (lifts, welders, brake lathes, etc.). Perform other duties as assigned. Compensation
The hourly range for this role is $17-$22. This role is eligible for additional compensation and incentives. Pay will be determined based on experience level. Qualifications
High School Diploma or equivalent preferred. Automotive training including basic car maintenance and repair, or equivalent combination of education and experience. Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR); ability to operate customer vehicles for test drives. Must own a basic set of tools or participate in Monro’s tool purchase program. Profile Summary
Ability to take initiative in identifying problems, collecting data, and recommending practical solutions. Strong customer service skills. Strong verbal and written communication skills to convey technical issues and write routine reports. Work Environment & Physical Requirements
Automotive shop environment with moderate noise; exposure to weather, chemicals, odors, dirt, and dust. Ability to work flexible hours, including evenings, weekends, and holidays. Must be able to see and lift, carry, and stock merchandise and supplies up to 50 lbs. without assistance. Frequent standing and walking; frequent reaching, bending, squatting, kneeling, and twisting. Benefits
Performance-based incentives Paid vacation and holidays for full-time teammates Reimbursement for ASE certifications Reimbursement for state inspection licenses where applicable 401(k) eligibility immediately upon hire Direct Deposit; Employee Discounts Healthcare, Vision, and Dental for full-time teammates Employee Perks and Career Advancement Opportunities This summary is not an all-inclusive description of job duties; other duties may be assigned as needed. Monro is an Equal Employment Opportunity/Affirmative Action employer.
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Join to apply for the Automotive General Service Technician role at Monro, Inc. Monro, Inc. is a leading automotive service and tire dealer with a family of brands. We operate on approximately five million vehicles a year and emphasize a people-first approach where every guest is important and every teammate is valued. Headquartered in Rochester, NY, Monro has grown to nearly 1,300 auto repair shops and tire dealers in 32 states and powers 16 brands. Under the Monro banner, we are united as a TEAM with a shared mission to bring guests the highest quality tire and auto service in the industry. Destination Monro - Your Career is Here! About The Role
The General Service Technician role is full time or part time and is an hourly position based on the needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met. Responsibilities
Accurately perform basic vehicle services and repairs in accordance with Monro standards of operation. Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair. Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g., bulb, wiper blade and filter replacements, etc.), battery testing and installations. Consistently complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs. Assist in inventory management, including pulling tires and parts, unloading and stocking inventory. Assist with general store duties, ensuring the store is clean and guest-ready in Monro standards. Follow Monro’s safety standards including wheel torque, oil safety, and compliance procedures. Test drive vehicles per Monro’s Road Test policy, using dedicated test drive routes and observing traffic and safety laws. Understand and adhere to company policies and procedures, governmental standards including environmental codes and ANSI/OSHA standards; maintain safety standards from training and policies. Maintain technical knowledge and complete Monro University training modules timely. Operate and maintain equipment safely per Monro and manufacturer guidelines (lifts, welders, brake lathes, etc.). Perform other duties as assigned. Compensation
The hourly range for this role is $17-$22. This role is eligible for additional compensation and incentives. Pay will be determined based on experience level. Qualifications
High School Diploma or equivalent preferred. Automotive training including basic car maintenance and repair, or equivalent combination of education and experience. Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR); ability to operate customer vehicles for test drives. Must own a basic set of tools or participate in Monro’s tool purchase program. Profile Summary
Ability to take initiative in identifying problems, collecting data, and recommending practical solutions. Strong customer service skills. Strong verbal and written communication skills to convey technical issues and write routine reports. Work Environment & Physical Requirements
Automotive shop environment with moderate noise; exposure to weather, chemicals, odors, dirt, and dust. Ability to work flexible hours, including evenings, weekends, and holidays. Must be able to see and lift, carry, and stock merchandise and supplies up to 50 lbs. without assistance. Frequent standing and walking; frequent reaching, bending, squatting, kneeling, and twisting. Benefits
Performance-based incentives Paid vacation and holidays for full-time teammates Reimbursement for ASE certifications Reimbursement for state inspection licenses where applicable 401(k) eligibility immediately upon hire Direct Deposit; Employee Discounts Healthcare, Vision, and Dental for full-time teammates Employee Perks and Career Advancement Opportunities This summary is not an all-inclusive description of job duties; other duties may be assigned as needed. Monro is an Equal Employment Opportunity/Affirmative Action employer.
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