JLL
The Building Engineer Specialist will be responsible for ensuring the technical excellence and operational reliability of Microsoft facilities across assigned countries in Latin America. This role requires hands-on expertise in building systems, proactive maintenance management, and the ability to drive continuous improvement while maintaining Microsoft's high standards for facility operations.
Pay:
$55,000 - $73,000 / year (paid hourly) Location:
Fort Lauderdale, FL | Microsoft office; will oversee projects in Miami & remotely manage assigned Latin American locations Travel:
approximately 1x / quarter to Latin America GEOGRAPHIC & FACILITY SCOPE Assigned countries within LatAm region (as designated by IFM Engineer Manager) Multiple Microsoft office locations and facilities Cross-border coordination with regional engineering team Support for emergency response across assigned territories Facility Types: Corporate office buildings Data centers and technical facilities Mixed-use commercial properties Leased and owned Microsoft locations Technical Responsibilities Asset Management & Life Cycle Planning Asset Register Maintenance: Maintain comprehensive and accurate Asset Register & History for all critical building systems within assigned facilities Condition Assessments: Conduct detailed condition assessments of building assets to inform Life Cycle Renewal (LCR) planning Capital Planning: Develop 5-10 year LCR plans including cost estimates and prioritization matrices for asset replacement and renewal Asset Performance Monitoring: Track asset performance metrics and identify trends requiring proactive intervention Maintenance Program Management Planned Maintenance Execution: Ensure 95%+ completion rate for all statutory and critical asset planned maintenance work orders CMMS Administration: Utilize Microsoft's Computerized Maintenance Management System for all maintenance activities, work order management, and reporting Reliability Centered Maintenance (RCM): Implement RCM principles to optimize maintenance strategies for critical assets Preventive Maintenance Optimization: Continuously review and improve PM programs based on equipment performance and failure analysis Building Systems Engineering HVAC Systems: Oversee operation, maintenance, and optimization of heating, ventilation, and air conditioning systems Electrical Systems: Manage electrical distribution, emergency power, UPS systems, and lighting infrastructure Fire & Life Safety: Ensure compliance with all fire protection systems, emergency egress, and life safety requirements Building Automation: Monitor and optimize Building Management Systems (BMS) and Smart Building technologies Mechanical Systems: Oversee plumbing, water treatment, elevators, and other mechanical building infrastructure OPERATIONAL EXCELLENCE Performance Management KPI Monitoring: Track and report on key performance indicators including asset uptime, maintenance completion rates, and energy performance SLA Compliance: Ensure adherence to all Service Level Agreements and Microsoft operational standards Quality Assurance: Conduct regular Building and Technical Services Sweeps to verify system performance and identify improvement opportunities Root Cause Analysis: Investigate equipment failures and implement corrective actions to prevent recurrence Emergency Response & Business Continuity 24/7 Response: Provide emergency response capability for critical system failures within assigned region Business Continuity Planning: Support development and testing of emergency response procedures and business continuity plans Incident Management: Lead technical response to facility-related incidents and coordinate with Microsoft stakeholders Crisis Communication: Provide timely and accurate communication during emergency situations COMPLIANCE & SAFETY Regulatory Compliance Code Compliance: Ensure all building systems comply with local building codes, fire codes, and safety regulations Environmental Compliance: Maintain compliance with environmental regulations including waste management, water quality, and air emissions Permit Management: Obtain and maintain all required permits, licenses, and certifications for building operations Audit Support: Support internal and external audits related to facility operations and compliance Safety Management OHS Compliance: Implement and maintain Occupational Health and Safety programs in accordance with local laws and Microsoft policies Safety Training: Ensure all maintenance personnel receive appropriate safety training and certification Incident Investigation: Investigate safety incidents and implement corrective actions to prevent recurrence Risk Assessment: Conduct regular risk assessments and implement mitigation strategies SUSTAINABILITY & INNOVATION Environmental Performance Energy Management: Implement energy conservation measures and monitor energy performance across assigned facilities Water Conservation: Develop and implement water reduction strategies and monitor consumption Waste Reduction: Support waste minimization and recycling programs Sustainability Reporting: Track and report on environmental performance metrics and sustainability initiatives Technology Integration Smart Building Systems: Support implementation of IoT devices and smart building technologies Data Analytics: Utilize building performance data to identify optimization opportunities Innovation Projects: Participate in pilot programs for new technologies and operational improvements Best Practice Sharing: Share successful initiatives across the regional engineering team STAKEHOLDER MANAGEMENT Internal Collaboration Regional Coordination: Collaborate with other Engineer Specialists across LatAm region Microsoft Stakeholders: Interface with Microsoft Workplace Services, IT, Security, and other internal teams JLL Teams: Coordinate with property management, project management, and account management teams Reporting: Provide regular updates to IFM Engineer Manager on facility performance and issues Vendor & Contractor Management Provider Oversight: Manage relationships with maintenance contractors and service providers Performance Management: Monitor contractor performance against SLAs and take corrective action as needed Procurement Support: Support procurement activities for maintenance services and equipment Quality Control: Conduct inspections and quality checks on contractor work Required Qualifications Education & Experience Experience: 2+ years of experience in facilities management, building engineering, or technical operations; with strong background in hard services Industry Knowledge: Strong understanding of commercial building systems and maintenance practices Regional Experience: Previous experience working in Latin American markets preferred Technical Competencies Building Systems: Expert knowledge of HVAC, electrical, plumbing, fire protection, and building automation systems Maintenance Management: Proficiency in CMMS systems and preventive maintenance program development Project Management: Ability to manage multiple projects and priorities simultaneously Data Analysis: Strong analytical skills for performance monitoring and trend analysis Soft Skills & Languages Language Proficiency: expert English & intermediate Spanish required Communication: Excellent written and verbal communication skills Leadership: Demonstrated ability to lead technical teams and influence stakeholders Problem Solving: Strong analytical and troubleshooting skills Cultural Awareness: Understanding of Latin American business practices and cultural considerations
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$55,000 - $73,000 / year (paid hourly) Location:
Fort Lauderdale, FL | Microsoft office; will oversee projects in Miami & remotely manage assigned Latin American locations Travel:
approximately 1x / quarter to Latin America GEOGRAPHIC & FACILITY SCOPE Assigned countries within LatAm region (as designated by IFM Engineer Manager) Multiple Microsoft office locations and facilities Cross-border coordination with regional engineering team Support for emergency response across assigned territories Facility Types: Corporate office buildings Data centers and technical facilities Mixed-use commercial properties Leased and owned Microsoft locations Technical Responsibilities Asset Management & Life Cycle Planning Asset Register Maintenance: Maintain comprehensive and accurate Asset Register & History for all critical building systems within assigned facilities Condition Assessments: Conduct detailed condition assessments of building assets to inform Life Cycle Renewal (LCR) planning Capital Planning: Develop 5-10 year LCR plans including cost estimates and prioritization matrices for asset replacement and renewal Asset Performance Monitoring: Track asset performance metrics and identify trends requiring proactive intervention Maintenance Program Management Planned Maintenance Execution: Ensure 95%+ completion rate for all statutory and critical asset planned maintenance work orders CMMS Administration: Utilize Microsoft's Computerized Maintenance Management System for all maintenance activities, work order management, and reporting Reliability Centered Maintenance (RCM): Implement RCM principles to optimize maintenance strategies for critical assets Preventive Maintenance Optimization: Continuously review and improve PM programs based on equipment performance and failure analysis Building Systems Engineering HVAC Systems: Oversee operation, maintenance, and optimization of heating, ventilation, and air conditioning systems Electrical Systems: Manage electrical distribution, emergency power, UPS systems, and lighting infrastructure Fire & Life Safety: Ensure compliance with all fire protection systems, emergency egress, and life safety requirements Building Automation: Monitor and optimize Building Management Systems (BMS) and Smart Building technologies Mechanical Systems: Oversee plumbing, water treatment, elevators, and other mechanical building infrastructure OPERATIONAL EXCELLENCE Performance Management KPI Monitoring: Track and report on key performance indicators including asset uptime, maintenance completion rates, and energy performance SLA Compliance: Ensure adherence to all Service Level Agreements and Microsoft operational standards Quality Assurance: Conduct regular Building and Technical Services Sweeps to verify system performance and identify improvement opportunities Root Cause Analysis: Investigate equipment failures and implement corrective actions to prevent recurrence Emergency Response & Business Continuity 24/7 Response: Provide emergency response capability for critical system failures within assigned region Business Continuity Planning: Support development and testing of emergency response procedures and business continuity plans Incident Management: Lead technical response to facility-related incidents and coordinate with Microsoft stakeholders Crisis Communication: Provide timely and accurate communication during emergency situations COMPLIANCE & SAFETY Regulatory Compliance Code Compliance: Ensure all building systems comply with local building codes, fire codes, and safety regulations Environmental Compliance: Maintain compliance with environmental regulations including waste management, water quality, and air emissions Permit Management: Obtain and maintain all required permits, licenses, and certifications for building operations Audit Support: Support internal and external audits related to facility operations and compliance Safety Management OHS Compliance: Implement and maintain Occupational Health and Safety programs in accordance with local laws and Microsoft policies Safety Training: Ensure all maintenance personnel receive appropriate safety training and certification Incident Investigation: Investigate safety incidents and implement corrective actions to prevent recurrence Risk Assessment: Conduct regular risk assessments and implement mitigation strategies SUSTAINABILITY & INNOVATION Environmental Performance Energy Management: Implement energy conservation measures and monitor energy performance across assigned facilities Water Conservation: Develop and implement water reduction strategies and monitor consumption Waste Reduction: Support waste minimization and recycling programs Sustainability Reporting: Track and report on environmental performance metrics and sustainability initiatives Technology Integration Smart Building Systems: Support implementation of IoT devices and smart building technologies Data Analytics: Utilize building performance data to identify optimization opportunities Innovation Projects: Participate in pilot programs for new technologies and operational improvements Best Practice Sharing: Share successful initiatives across the regional engineering team STAKEHOLDER MANAGEMENT Internal Collaboration Regional Coordination: Collaborate with other Engineer Specialists across LatAm region Microsoft Stakeholders: Interface with Microsoft Workplace Services, IT, Security, and other internal teams JLL Teams: Coordinate with property management, project management, and account management teams Reporting: Provide regular updates to IFM Engineer Manager on facility performance and issues Vendor & Contractor Management Provider Oversight: Manage relationships with maintenance contractors and service providers Performance Management: Monitor contractor performance against SLAs and take corrective action as needed Procurement Support: Support procurement activities for maintenance services and equipment Quality Control: Conduct inspections and quality checks on contractor work Required Qualifications Education & Experience Experience: 2+ years of experience in facilities management, building engineering, or technical operations; with strong background in hard services Industry Knowledge: Strong understanding of commercial building systems and maintenance practices Regional Experience: Previous experience working in Latin American markets preferred Technical Competencies Building Systems: Expert knowledge of HVAC, electrical, plumbing, fire protection, and building automation systems Maintenance Management: Proficiency in CMMS systems and preventive maintenance program development Project Management: Ability to manage multiple projects and priorities simultaneously Data Analysis: Strong analytical skills for performance monitoring and trend analysis Soft Skills & Languages Language Proficiency: expert English & intermediate Spanish required Communication: Excellent written and verbal communication skills Leadership: Demonstrated ability to lead technical teams and influence stakeholders Problem Solving: Strong analytical and troubleshooting skills Cultural Awareness: Understanding of Latin American business practices and cultural considerations
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