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Gulf Coast JFCS

Refugee Case Manager

Gulf Coast JFCS, Miami, Florida, us, 33222

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Overview

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Refugee Case Manager

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Gulf Coast JFCS .

What You Will Do

The Refugee Case Manager is a non-exempt position responsible for the provision of services to refugees and eligible clients that lead to their self-sufficiency and integration. The Refugee Case Manager will be responsible for the completion of enrollments, assessments, client eligibility determinations, service plans, and client data collection in order to help refugees and their families achieve success in their integration into life in the United States. In this role the Refugee Case Manager will also work across programs such as Preferred Communities, Refugee Employment, Refugee Resettlement, and other refugee programs.

Enroll eligible clients by conducting all necessary forms.

Provide orientation to newly enrolled clients.

Assist refugees in developing individualized service plans so that they may achieve self-sufficiency.

Conduct quarterly assessments of service plans.

Provide case management for refugees enrolled in the program.

Determine the needs for medical, legal, mental health, employment, educational and social services.

Assist clients with enrolling in services that are geared towards their Service Plans.

Assess client transportation needs and, as needed, provide transportation.

Accompany refugees to appointments.

Maintain and document in case files for each client in accordance with funder regulations and as required by the agency.

Prepare and document financial assistance provided towards client’s goals.

Complete funder and agency forms.

Ensure that all grant guidelines are followed, and deadline dates are met.

Perform other related duties as requested by the Program Manager and Director of Refugee Services.

What We Offer

$21.15 per hour

15 PTO days per year

13 Paid Holidays

Medical, Dental & Vision insurance

Healthcare Concierge

Financial Wellness Program

Dependent Care Flexible Spending Account

Immediate eligibility for 403b Savings Plan with 25% match

Supplementary Accident, Hospital Indemnity and Specified Disease insurance

Paid Life/AD&D insurance

Pet, Legal and Identity Theft programs

Continuous training and professional development opportunities

Mileage Reimbursement

An opportunity to make the world a better place!

What You Will Need

Bachelor’s degree in education, human services, social services, or a related field, preferred.

Previous experience working with refugees and immigrants, preferred.

Two (2) years of successful relevant experience, or a combination of education and life experience required.

Cross-cultural experience or cultural diversity training required.

Bilingual, preferably in languages most spoken by clients.

As a requirement of this position, may be required to use a personal car to transport clients. Must have a valid driver's license with auto insurance coverage.

Who We Are From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture or gender identity. Our programs span a broad human service spectrum, from behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation or home care assistance for the elderly.

Gulf Coast JFCS is an equal opportunity employer. Gulf Coast JFCS is committed to maintaining a work environment that is free of harassment, discrimination, or inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers’ compensation status, or any other characteristic protected by federal, state, or local law.

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