Capefearvalley
Lead Emergency Department Access Representative-Full Time-Variable
Capefearvalley, Fayetteville, North Carolina, United States, 28305
Lead Emergency Department Access Representative-Full Time-Variable page is loaded## Lead Emergency Department Access Representative-Full Time-Variablelocations:
CFVtime type:
Full timeposted on:
Posted Todayjob requisition id:
35954**$2,000 Bonus****Facility**Cape Fear Valley Medical Center**Location**Fayetteville, North Carolina**Department**Emergency Department Registration**Job Family**Clerical**Work Shift**Variable (United States of America)**Summary**The Lead Emergency Department Access Representative assists with the daily operations of the ED Access Representatives in the presence or absence of the Patient Access Supervisor. Register all patients in the adult and pediatric emergency departments. The Lead ED Access Representative will complete the registration process for emergency patients and direct admits sent to the emergency department. As appropriate, the incumbent collects patient liabilities upon discharge from the emergency department.One to two years (1-2) insurance/clerical experience within a hospital or medical office setting preferred. Medical Terminology required within 90 days of initial employment. Knowledge of insurance and collection of payments preferred. Experience with Microsoft windows required along with knowledge of basic functionality of personal computer. Ability to type and perform data entry functions at a level required and needed to maintain productivity standards of a department. Excellent verbal and written communication skills are required. Demonstrated customer service skills to a variety of customers from different cultural and economic backgrounds preferred. Critical thinking skills and ability to problem solve and multi-task required. Must be multi-skilled with the ability to appropriately handle complexity and stress with the changing needs of the patients, families, visitors, and the Health System. May be required to periodically rotate shifts and regular days off.Must be able to communicate orally, see, and hear to collect information. Must have dexterity to operate office equipment. The incumbent is subject to eyestrain due to the many hours spent looking at a computer screen. Job requires sitting or standing in intervals for long periods of time. The noise level is low to moderate. Answers telephone calls, uses personal computer, and other business machines extensively. Bends, reaches pushes and pulls file drawers to file records and reports. Must be able to transport patients and assist with baggage. Regularly lift or move up to 10 pounds, frequently lift or move up to 25 pounds and occasionally lift or move up to 50 pounds.**Required Licenses and Certifications**Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender IdentityFor exceptional healthcare come to Cape Fear Valley Health where caring employees are committed to integrity, patient-centeredness and excellence throughout the entire healthcare process. At Cape Fear Valley Health, our goal is to improve the quality of every life we touch. Our diverse team of doctors, nurses and staff work together to create a better experience for every patient, every time.Cape Fear Valley is a 950-bed, 8-hospital regional health system, the 8th largest in North Carolina, with more than 1 million inpatient and outpatients annually.
A private not-for-profit organization with over 7,000 employees and 850 physicians.
Our employees and physicians proudly serve a seven-county region of southeastern North Carolina, including Fayetteville, Fort Bragg, Hope Mills, Raeford, Lumberton, Elizabethtown, Clinton, Lillington, Dunn and beyond.
Our medical facilities include Cape Fear Valley Medical Center, Highsmith-Rainey Specialty Hospital, Cape Fear Valley Rehabilitation Center, Behavioral Health Care, Bladen County Hospital, Hoke Hospital, Central Harnett Hospital, Betsy Johnson Hospital, as well as more than 60 medical offices and specialty care clinics spread throughout the Cape Fear region. #J-18808-Ljbffr
CFVtime type:
Full timeposted on:
Posted Todayjob requisition id:
35954**$2,000 Bonus****Facility**Cape Fear Valley Medical Center**Location**Fayetteville, North Carolina**Department**Emergency Department Registration**Job Family**Clerical**Work Shift**Variable (United States of America)**Summary**The Lead Emergency Department Access Representative assists with the daily operations of the ED Access Representatives in the presence or absence of the Patient Access Supervisor. Register all patients in the adult and pediatric emergency departments. The Lead ED Access Representative will complete the registration process for emergency patients and direct admits sent to the emergency department. As appropriate, the incumbent collects patient liabilities upon discharge from the emergency department.One to two years (1-2) insurance/clerical experience within a hospital or medical office setting preferred. Medical Terminology required within 90 days of initial employment. Knowledge of insurance and collection of payments preferred. Experience with Microsoft windows required along with knowledge of basic functionality of personal computer. Ability to type and perform data entry functions at a level required and needed to maintain productivity standards of a department. Excellent verbal and written communication skills are required. Demonstrated customer service skills to a variety of customers from different cultural and economic backgrounds preferred. Critical thinking skills and ability to problem solve and multi-task required. Must be multi-skilled with the ability to appropriately handle complexity and stress with the changing needs of the patients, families, visitors, and the Health System. May be required to periodically rotate shifts and regular days off.Must be able to communicate orally, see, and hear to collect information. Must have dexterity to operate office equipment. The incumbent is subject to eyestrain due to the many hours spent looking at a computer screen. Job requires sitting or standing in intervals for long periods of time. The noise level is low to moderate. Answers telephone calls, uses personal computer, and other business machines extensively. Bends, reaches pushes and pulls file drawers to file records and reports. Must be able to transport patients and assist with baggage. Regularly lift or move up to 10 pounds, frequently lift or move up to 25 pounds and occasionally lift or move up to 50 pounds.**Required Licenses and Certifications**Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender IdentityFor exceptional healthcare come to Cape Fear Valley Health where caring employees are committed to integrity, patient-centeredness and excellence throughout the entire healthcare process. At Cape Fear Valley Health, our goal is to improve the quality of every life we touch. Our diverse team of doctors, nurses and staff work together to create a better experience for every patient, every time.Cape Fear Valley is a 950-bed, 8-hospital regional health system, the 8th largest in North Carolina, with more than 1 million inpatient and outpatients annually.
A private not-for-profit organization with over 7,000 employees and 850 physicians.
Our employees and physicians proudly serve a seven-county region of southeastern North Carolina, including Fayetteville, Fort Bragg, Hope Mills, Raeford, Lumberton, Elizabethtown, Clinton, Lillington, Dunn and beyond.
Our medical facilities include Cape Fear Valley Medical Center, Highsmith-Rainey Specialty Hospital, Cape Fear Valley Rehabilitation Center, Behavioral Health Care, Bladen County Hospital, Hoke Hospital, Central Harnett Hospital, Betsy Johnson Hospital, as well as more than 60 medical offices and specialty care clinics spread throughout the Cape Fear region. #J-18808-Ljbffr