Service Experts Heating & Air Conditioning
HVAC Lead Installer Residential & light Commercial
Service Experts Heating & Air Conditioning, Roanoke, Texas, United States, 76299
Overview
C458 Freedom HVAC Job Title:
Lead Installer Reports To:
Field Supervisor or General Manager Status:
Full-time, Regular position Location Name:
Freedom Heating & Cooling Location Address:
2881 Shannon Oxmoor Road, Birmingham, AL 35211 Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team?
Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with training support and an opportunity for unlimited professional growth. Join us and become an EXPERT!
Position Summary
Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Trains other installers, performs install work on more difficult situations, and assists the Field Supervisor or General Manager on work audits, site supervision, and work planning.
Key Responsibilities Works under the direction of the Field Supervisor or General Manager to install HVAC equipment and accessories in the customer’s home
Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications. As needed, performs limited diagnostics.
Designs, fabricates, and installs various ducts and duct fittings as required
Performs start-ups on air conditioning and heating systems and other components
Delivers excellent customer service and sustaining high levels of customer satisfaction
Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit
Responsible for delivery and removal of equipment needed to complete the installation work
Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for
Completes all paperwork in a neat, accurate, thorough, and timely manner. Collects payment from customer
Represents the company professionally, honestly, and ethically in all business matters and concerns
Responsible for keeping installation vehicle clean and neat both inside and outside in keeping with the company’s professional image
Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed. May be responsible for completing material requisition forms and related administrative activities.
Assists the Field Supervisor or General Manager with site supervision, planning, and estimating
Assists the Field Supervisor or General Manager with completing quality audits on selected installations to ensure superior performance, quality, and customer satisfaction
Trains other installers in technical skills and company procedures, as assigned
Performs similar/other duties as needed or assigned
Required Qualifications High school diploma or GED with additional training and 5 plus years’ experience in HVAC; technical training certification required
Must possess all valid licensing or certification as required by federal, state, provincial, or local laws for the geographical work area
EPA and safety certifications required
Proficient in the fundamentals of heating, air conditioning, and ventilation equipment and related accessories
Advanced skills at installing heating, air conditioning, and ventilation equipment and related accessories
Proficient in the layout and installation requirements of duct work and duct fittings
Advanced mechanical aptitude and the ability to operate all necessary tools and equipment
Proficient and able to operate all necessary tools and equipment to perform various install projects
Advanced skills at reading wiring diagrams and troubleshooting electrical, refrigerant and duct systems on HVAC equipment
Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision
Advanced skills installing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision
Ability to calculate heat gain and loss on buildings using approved methods
Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns
Effective and efficient time-management and organizational skills
Valid driver’s license with acceptable driving record
Available to work flexible hours and on-call shifts as needed
Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units
Ability to work in a variety of environmental conditions
Ability to safely climb ladders with tool belt
Vision to see with normal depth perception
Ability to lift up to 75 pounds and carry up to 50 pounds
What We Offer Competitive pay with incentive opportunities
Paid time off and company holiday pay
Medical, dental, and vision insurance programs
401(k) Retirement Savings Plan with company matching contributions
Life and disability insurance options
World class training opportunities through Experts University
Equal Opportunity
Service Experts Heating & Air Conditioning is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time with or without notice in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations upon request for individuals to participate in the application and hiring process. To request an accommodation please email talentacquisition@serviceexperts.com
#J-18808-Ljbffr
C458 Freedom HVAC Job Title:
Lead Installer Reports To:
Field Supervisor or General Manager Status:
Full-time, Regular position Location Name:
Freedom Heating & Cooling Location Address:
2881 Shannon Oxmoor Road, Birmingham, AL 35211 Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team?
Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with training support and an opportunity for unlimited professional growth. Join us and become an EXPERT!
Position Summary
Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Trains other installers, performs install work on more difficult situations, and assists the Field Supervisor or General Manager on work audits, site supervision, and work planning.
Key Responsibilities Works under the direction of the Field Supervisor or General Manager to install HVAC equipment and accessories in the customer’s home
Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications. As needed, performs limited diagnostics.
Designs, fabricates, and installs various ducts and duct fittings as required
Performs start-ups on air conditioning and heating systems and other components
Delivers excellent customer service and sustaining high levels of customer satisfaction
Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit
Responsible for delivery and removal of equipment needed to complete the installation work
Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for
Completes all paperwork in a neat, accurate, thorough, and timely manner. Collects payment from customer
Represents the company professionally, honestly, and ethically in all business matters and concerns
Responsible for keeping installation vehicle clean and neat both inside and outside in keeping with the company’s professional image
Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed. May be responsible for completing material requisition forms and related administrative activities.
Assists the Field Supervisor or General Manager with site supervision, planning, and estimating
Assists the Field Supervisor or General Manager with completing quality audits on selected installations to ensure superior performance, quality, and customer satisfaction
Trains other installers in technical skills and company procedures, as assigned
Performs similar/other duties as needed or assigned
Required Qualifications High school diploma or GED with additional training and 5 plus years’ experience in HVAC; technical training certification required
Must possess all valid licensing or certification as required by federal, state, provincial, or local laws for the geographical work area
EPA and safety certifications required
Proficient in the fundamentals of heating, air conditioning, and ventilation equipment and related accessories
Advanced skills at installing heating, air conditioning, and ventilation equipment and related accessories
Proficient in the layout and installation requirements of duct work and duct fittings
Advanced mechanical aptitude and the ability to operate all necessary tools and equipment
Proficient and able to operate all necessary tools and equipment to perform various install projects
Advanced skills at reading wiring diagrams and troubleshooting electrical, refrigerant and duct systems on HVAC equipment
Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision
Advanced skills installing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision
Ability to calculate heat gain and loss on buildings using approved methods
Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns
Effective and efficient time-management and organizational skills
Valid driver’s license with acceptable driving record
Available to work flexible hours and on-call shifts as needed
Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units
Ability to work in a variety of environmental conditions
Ability to safely climb ladders with tool belt
Vision to see with normal depth perception
Ability to lift up to 75 pounds and carry up to 50 pounds
What We Offer Competitive pay with incentive opportunities
Paid time off and company holiday pay
Medical, dental, and vision insurance programs
401(k) Retirement Savings Plan with company matching contributions
Life and disability insurance options
World class training opportunities through Experts University
Equal Opportunity
Service Experts Heating & Air Conditioning is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time with or without notice in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations upon request for individuals to participate in the application and hiring process. To request an accommodation please email talentacquisition@serviceexperts.com
#J-18808-Ljbffr