JPMorganChase
Salesforce Marketing Cloud Builder-Senior Associate
JPMorganChase, Newark, Delaware, United States, 19711
Salesforce Marketing Cloud Builder-Senior Associate
Join to apply for the Salesforce Marketing Cloud Builder-Senior Associate role at JPMorganChase.
Overview Our team is dedicated to executing innovative marketing strategies that enhance customer engagement and brand loyalty. We focus on implementing data-driven campaigns across multiple channels, ensuring precise targeting and effective delivery. By collaborating with cross-functional teams, we streamline processes and optimize efforts to achieve business objectives. Our commitment to execution excellence drives impactful results and strengthens our brand presence.
Responsibilities
Design and execute marketing campaigns within Salesforce Marketing Cloud to ensure a unified and seamless customer experience.
Develop and optimize customer journeys using Journey Builder, ensuring personalized and seamless experiences for our customers.
Design and code responsive HTML email templates for effective communication with customers.
Collaborate with Marketing teams and other stakeholders to ensure timely execution of marketing communications across channels.
Develop and implement marketing automation processes to streamline repetitive tasks and improve overall efficiency.
Required Qualifications
Bachelor’s degree in a relevant field (e.g., Information Systems, Information Technology, Computer Science).
Proven experience working with Salesforce Marketing Cloud and Segment or CDP platforms.
Expertise in utilizing Journey Builder to create seamless and engaging customer experiences.
Strong experience in designing and coding responsive HTML email templates for optimal display across devices.
Comprehensive knowledge of industry best practices in designing and implementing omni-channel journeys.
Experience working in an Agile environment and with Agile project methodologies.
Ability to develop comprehensive technical/functional documentation and establish best practices documentation and user guides.
Preferred Qualifications
Strong problem-solving skills and ability to work under pressure with tight deadlines.
Excellent communication skills and ability to collaborate effectively with cross-functional teams.
High energy and solutions-oriented individual with a proactive approach to challenges.
About Us Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
Compensation and Benefits We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, tuition reimbursement, mental health support and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Employment Opportunity We are an equal opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of protected attributes, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Equal Opportunity Employer/Disability/Veterans.
About The Team Our Consumer & Community Banking division serves Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Marketing & Communications teams shape the firm’s brand and protect and grow the firm’s reputation across the world. Through data and analytics, they create and deliver marketing campaigns across Chase.com, the mobile app, and paid media channels.
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Overview Our team is dedicated to executing innovative marketing strategies that enhance customer engagement and brand loyalty. We focus on implementing data-driven campaigns across multiple channels, ensuring precise targeting and effective delivery. By collaborating with cross-functional teams, we streamline processes and optimize efforts to achieve business objectives. Our commitment to execution excellence drives impactful results and strengthens our brand presence.
Responsibilities
Design and execute marketing campaigns within Salesforce Marketing Cloud to ensure a unified and seamless customer experience.
Develop and optimize customer journeys using Journey Builder, ensuring personalized and seamless experiences for our customers.
Design and code responsive HTML email templates for effective communication with customers.
Collaborate with Marketing teams and other stakeholders to ensure timely execution of marketing communications across channels.
Develop and implement marketing automation processes to streamline repetitive tasks and improve overall efficiency.
Required Qualifications
Bachelor’s degree in a relevant field (e.g., Information Systems, Information Technology, Computer Science).
Proven experience working with Salesforce Marketing Cloud and Segment or CDP platforms.
Expertise in utilizing Journey Builder to create seamless and engaging customer experiences.
Strong experience in designing and coding responsive HTML email templates for optimal display across devices.
Comprehensive knowledge of industry best practices in designing and implementing omni-channel journeys.
Experience working in an Agile environment and with Agile project methodologies.
Ability to develop comprehensive technical/functional documentation and establish best practices documentation and user guides.
Preferred Qualifications
Strong problem-solving skills and ability to work under pressure with tight deadlines.
Excellent communication skills and ability to collaborate effectively with cross-functional teams.
High energy and solutions-oriented individual with a proactive approach to challenges.
About Us Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
Compensation and Benefits We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, tuition reimbursement, mental health support and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Employment Opportunity We are an equal opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of protected attributes, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Equal Opportunity Employer/Disability/Veterans.
About The Team Our Consumer & Community Banking division serves Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Marketing & Communications teams shape the firm’s brand and protect and grow the firm’s reputation across the world. Through data and analytics, they create and deliver marketing campaigns across Chase.com, the mobile app, and paid media channels.
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