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COOLSOFT

Communication Skills WebEx Specialist

COOLSOFT, Raleigh, North Carolina, United States, 27601

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Overview

Communication Skills WebEx Specialist (Jobs in Raleigh, NC) Job type: Contract • Duration: 3 Months • Compensation: DOE Start date: 10/20/2025 • End Date: 02/02/2026 • Submission deadline: 10/14/2025 Client: NCDHHS-HB Responsibilities

The purpose of the position will be to create in-person and online training content to support organizational initiatives and business units. This role will facilitate and support live virtual meetings and events. Strong instructional design and technical knowledge are required. The candidate will develop resources to support employee learning, such as tips, job aids, and templates. The role requires good research skills, attention to detail, and the ability to meet required timelines for deliverables. Remote option is available, upon approval, for selected candidates not local to the Raleigh, NC area. The Division of Health Benefits follows a hybrid work model and the client will require 8 days per month onsite. No travel is required beyond the onsite expectation. Qualifications / Skills

Required: Curriculum Design, Instructional Design, Technical Knowledge, Communication Skills WebEx. Preferred: Experience with SharePoint page administration, Adobe Articulate (Storyline and Rise) & Camtasia, MS Teams; experience developing curriculums or training in partnership with subject matter experts; creating training videos and microlearning; use of voiceover tools. Interest in continually learning new software and keeping the team updated on changes to software. Team & Work Environment

This position works with: Associate Director of Organizational Development, Training and Support Specialists, Learning and Development Consultant, Organizational Development Consultant, and an Administrative Support Specialist. Application & Contact

Email Recruiter: coolsoft Requirement id: 155435 Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 155435 when calling. EOE Protected Veterans/Disability

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