University of Tennessee, Knoxville
Graduate Communications Specialist - Graduate School - UTK
University of Tennessee, Knoxville, Knoxville, Tennessee, United States, 37955
Graduate Communications Specialist - Graduate School - UTK
Reporting to the Communications Manager, the primary purpose of this position is to develop and implement technology solutions to achieve communications goals, primarily in the areas of web development and database management. This position is part of the communications team in the Graduate School and provides support across the department, including areas of recruitment, admissions, and student services.
Responsibilities
Web Assets Upkeep: Assist in the upkeep of primary web assets, such as the Graduate School website, the Graduate Council website, and intranet sites related to faculty and staff support; assist with content updates and the development of HTML/CSS/JavaScript solutions for specific needs; assist in the redesign and development of the next-generation Graduate School website using university-level web development teams.
CRM-Related Assets: Collaborate with Graduate School teams to develop solutions in Slate and Salesforce to display data for users (faculty, staff, students), allowing interaction with Slate and Salesforce data; develop microsites (portals) and forms as needed; provide support in the ongoing development and maintenance of HTML email templates used in CRM-related communications.
Data Management and Reporting: Collaborate with Graduate School staff and the Office of Innovative Technologies to connect various data sources across campus related to graduate students and provide reports used by administration to implement data-driven strategies.
Graduate School Event Support and Service: Provide support and service for Graduate School events (orientations, hooding, community fair, etc.); perform other duties as assigned.
Qualifications
Required Qualifications : Education: Bachelor’s Degree and one year of relevant experience in developing content for multiple communications channels (including email and social media), or an equivalent combination of education, training, and experience. OR An Associate’s degree and 3 years of relevant experience.
Knowledge, Skills, Abilities: Ability to learn and adapt to new technologies; excellent oral, written, interpersonal, and customer service skills; strong attention to detail.
Preferred Qualifications
Experience in higher education; administration of a CRM (such as Slate or Salesforce); building and deploying HTML emails; graduate enrollment management; experience with databases (Oracle or MySQL).
Knowledge, Skills, Abilities: Wordpress and/or Sharepoint; graphic design principles; knowledge of higher education admissions processes; knowledge of HTML, CSS, JavaScript, and other relevant web technologies.
Work Location Location: Knoxville, TN
Onsite, Hybrid, or Remote: Onsite (UTK campus)
Compensation And Benefits
UT market range: 8
Anticipated hiring range: $48,000 - $53,000
Find more information on the UT Market Range structure here
Find more information on UT Benefits here
Application Instructions To express interest, submit an application with the noted attachments. To be assured of full consideration, completed applications should include the following attachments:
Resume
Cover Letter
List of 3 Professional References
About The College/Department/Division The Graduate School at the University of Tennessee Knoxville is a dynamic, innovative, and collaborative partner in shaping graduate education, and a dedicated advocate for our graduate student experience. Applying a people-centric approach to all we do; we lead the University in providing support to ensure our programs are among the best in the nation and inspire students to be catalysts for change in the evolving global society.
About Us The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service. UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s Oak Ridge National Laboratory. The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service. UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone. The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine. Apply today and join the Tennessee Volunteer community!
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Responsibilities
Web Assets Upkeep: Assist in the upkeep of primary web assets, such as the Graduate School website, the Graduate Council website, and intranet sites related to faculty and staff support; assist with content updates and the development of HTML/CSS/JavaScript solutions for specific needs; assist in the redesign and development of the next-generation Graduate School website using university-level web development teams.
CRM-Related Assets: Collaborate with Graduate School teams to develop solutions in Slate and Salesforce to display data for users (faculty, staff, students), allowing interaction with Slate and Salesforce data; develop microsites (portals) and forms as needed; provide support in the ongoing development and maintenance of HTML email templates used in CRM-related communications.
Data Management and Reporting: Collaborate with Graduate School staff and the Office of Innovative Technologies to connect various data sources across campus related to graduate students and provide reports used by administration to implement data-driven strategies.
Graduate School Event Support and Service: Provide support and service for Graduate School events (orientations, hooding, community fair, etc.); perform other duties as assigned.
Qualifications
Required Qualifications : Education: Bachelor’s Degree and one year of relevant experience in developing content for multiple communications channels (including email and social media), or an equivalent combination of education, training, and experience. OR An Associate’s degree and 3 years of relevant experience.
Knowledge, Skills, Abilities: Ability to learn and adapt to new technologies; excellent oral, written, interpersonal, and customer service skills; strong attention to detail.
Preferred Qualifications
Experience in higher education; administration of a CRM (such as Slate or Salesforce); building and deploying HTML emails; graduate enrollment management; experience with databases (Oracle or MySQL).
Knowledge, Skills, Abilities: Wordpress and/or Sharepoint; graphic design principles; knowledge of higher education admissions processes; knowledge of HTML, CSS, JavaScript, and other relevant web technologies.
Work Location Location: Knoxville, TN
Onsite, Hybrid, or Remote: Onsite (UTK campus)
Compensation And Benefits
UT market range: 8
Anticipated hiring range: $48,000 - $53,000
Find more information on the UT Market Range structure here
Find more information on UT Benefits here
Application Instructions To express interest, submit an application with the noted attachments. To be assured of full consideration, completed applications should include the following attachments:
Resume
Cover Letter
List of 3 Professional References
About The College/Department/Division The Graduate School at the University of Tennessee Knoxville is a dynamic, innovative, and collaborative partner in shaping graduate education, and a dedicated advocate for our graduate student experience. Applying a people-centric approach to all we do; we lead the University in providing support to ensure our programs are among the best in the nation and inspire students to be catalysts for change in the evolving global society.
About Us The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service. UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s Oak Ridge National Laboratory. The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service. UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone. The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine. Apply today and join the Tennessee Volunteer community!
#J-18808-Ljbffr