Community Health Network
Associate Patient Access Rep- Community Digestive Center
Community Health Network, Anderson, Indiana, United States, 46016
Overview
The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits. Responsibilities
The Associate Patient Access Representative (APAR) is responsible for a variety of front-office and back-office functions throughout the network including but not limited to the responsibilities below: High School Diploma or GED (Required) 1+ years: Experience in healthcare office setting and/or work history with strong customer service background (Preferred) Registration/Admissions: Proficient in all types of registrations (inpatient, outpatient, and emergency admits) Completes Admissions, Discharges, and Transfers in a timely manner when applicable Ability to monitor and perform all patient hospital and/or ambulatory movement Utilizes EPIC work queue to pre-register scheduled patients Verifies medical necessity in accordance with CMS standards and communicates relevant coverage and eligibility information to the patient Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services Confirms the completeness of the electronic health record (EHR) and makes necessary changes Qualifications
High School Diploma or GED (Required) 1+ years: Experience in healthcare office setting and/or work history with strong customer service background (Preferred) Registration/Admissions: Proficient in all types of registrations (inpatient, outpatient, and emergency admits) Completes Admissions, Discharges, and Transfers in a timely manner when applicable Ability to monitor and perform all patient hospital and/or ambulatory movement Utilizes EPIC work queue to pre-register scheduled patients Verifies medical necessity in accordance with CMS standards and communicates relevant coverage and eligibility information to the patient Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services Confirms the completeness of the electronic health record (EHR) and makes necessary changes
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The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits. Responsibilities
The Associate Patient Access Representative (APAR) is responsible for a variety of front-office and back-office functions throughout the network including but not limited to the responsibilities below: High School Diploma or GED (Required) 1+ years: Experience in healthcare office setting and/or work history with strong customer service background (Preferred) Registration/Admissions: Proficient in all types of registrations (inpatient, outpatient, and emergency admits) Completes Admissions, Discharges, and Transfers in a timely manner when applicable Ability to monitor and perform all patient hospital and/or ambulatory movement Utilizes EPIC work queue to pre-register scheduled patients Verifies medical necessity in accordance with CMS standards and communicates relevant coverage and eligibility information to the patient Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services Confirms the completeness of the electronic health record (EHR) and makes necessary changes Qualifications
High School Diploma or GED (Required) 1+ years: Experience in healthcare office setting and/or work history with strong customer service background (Preferred) Registration/Admissions: Proficient in all types of registrations (inpatient, outpatient, and emergency admits) Completes Admissions, Discharges, and Transfers in a timely manner when applicable Ability to monitor and perform all patient hospital and/or ambulatory movement Utilizes EPIC work queue to pre-register scheduled patients Verifies medical necessity in accordance with CMS standards and communicates relevant coverage and eligibility information to the patient Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services Confirms the completeness of the electronic health record (EHR) and makes necessary changes
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