Community Health Network
Associate Patient Access Rep- Community Hospital Anderson
Community Health Network, Anderson, Indiana, United States, 46016
Overview
The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits. Responsibilities
Handle front-office and back-office functions across the network as described, including patient registration, check-ins, scheduling, and financial clearance. Manage admissions, discharges, and transfers in a timely manner when applicable. Monitor and facilitate patient hospital and/or ambulatory movement as needed. Utilize EPIC work queue to pre-register scheduled patients. Verify medical necessity per CMS standards and communicate coverage and eligibility information to patients. Accurately identify and enter patient demographics, insurance, and financial information for inpatient and outpatient services. Gather and verify confidential health and financial information from patients using various computer systems to ensure payment for authorized services. Ensure completeness of the electronic health record (EHR) and make necessary updates. Qualifications
High School Diploma or GED (Required) 1+ years of experience in a healthcare office setting and/or strong customer service background (Preferred) Registration/Admissions proficiency for inpatient, outpatient, and emergency admits Ability to monitor and manage patient movement within hospital and ambulatory settings Experience with CMS standards and insurance verification Proficiency with entering patient demographics, insurance, and financial information Ability to gather, verify, and secure confidential information from patients Why Community
At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We PRIIDE ourselves on not having employees but caregivers. Join our Community as we make a difference in your community. Senioriy level
Entry level Employment type
Full-time Job function
Health Care Provider Industries
Hospitals and Health Care Apply Today!
#J-18808-Ljbffr
The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits. Responsibilities
Handle front-office and back-office functions across the network as described, including patient registration, check-ins, scheduling, and financial clearance. Manage admissions, discharges, and transfers in a timely manner when applicable. Monitor and facilitate patient hospital and/or ambulatory movement as needed. Utilize EPIC work queue to pre-register scheduled patients. Verify medical necessity per CMS standards and communicate coverage and eligibility information to patients. Accurately identify and enter patient demographics, insurance, and financial information for inpatient and outpatient services. Gather and verify confidential health and financial information from patients using various computer systems to ensure payment for authorized services. Ensure completeness of the electronic health record (EHR) and make necessary updates. Qualifications
High School Diploma or GED (Required) 1+ years of experience in a healthcare office setting and/or strong customer service background (Preferred) Registration/Admissions proficiency for inpatient, outpatient, and emergency admits Ability to monitor and manage patient movement within hospital and ambulatory settings Experience with CMS standards and insurance verification Proficiency with entering patient demographics, insurance, and financial information Ability to gather, verify, and secure confidential information from patients Why Community
At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We PRIIDE ourselves on not having employees but caregivers. Join our Community as we make a difference in your community. Senioriy level
Entry level Employment type
Full-time Job function
Health Care Provider Industries
Hospitals and Health Care Apply Today!
#J-18808-Ljbffr