Charlotte Hornets
Manager of Community Impact
Charlotte Hornets, Charlotte, North Carolina, United States, 28245
The Charlotte Hornets are committed to inspiring a philanthropic culture and strengthening the Charlotte region through intentional partnerships, charitable giving, and social projects that align with our four core pillars: Creating Opportunities, Leading with Care, Championing the Next Generation, and Empowering Communities.
The Manager of Community Impact (CI) plays a vital role in supporting the Director of Community Impact and advancing the organization’s philanthropic and community engagement goals. This role focuses on executing community programs, coordinating activations, and ensuring that initiatives are delivered with excellence and measurable impact. The Manager collaborates across departments, with nonprofit and corporate partners, and with the NBA to drive meaningful engagement throughout Charlotte and the Carolinas.
This position will report to the Director of Community Impact, and work closely with the Partnership Activation, Communications, Digital Media and Consumer Engagement team.
Core Values
HSE embodies the following core values: Integrity Teamwork Accountability Resilience Essential Duties and Responsibilities
Create, plan and execute community events and programs that align with the organization’s philanthropic pillars. Collaborate across departments to ensure contractual community obligations and activations are fulfilled. Lead the Hornets Book Bus initiative, including strategic planning, execution and oversight of the four-person team. Manage and grow the Hornets Community social media accounts, ensuring content reflects brand values and community impact. Establish and cultivate positive relationships with nonprofit, civic and corporate partners. Maintain the Community Impact website and operations manual, including updates, process monitoring and staff adoption of procedures. Execute in-game community programs and initiatives in collaboration with game presentation and operations staff. Plan and coordinate the annual team autograph session and manage the Community Impact signed inventory. Assist in the execution of Hornets Foundation events and programs, ensuring alignment with organizational goals. Support program evaluation by tracking data, gathering impact stories and preparing reports for internal and external stakeholders. Monitor community program budgets and provide administrative support for financial processes. Represent the Hornets at nonprofit events during business hours, evenings and weekends as required. Perform other duties as assigned to support the Community Impact department. Demonstrate professionalism and uphold HSE brand standards in all interactions and deliverables. Required Skills, Experience, and Abilities
To perform the job successfully, you will have or demonstrate the following skills and abilities: Creative and entrepreneurial mindset, with a willingness to challenge the status quo Exhibit strong drive for results and success; convey a sense of urgency to achieve outcomes and exceed expectations Demonstrate a willingness to learn and actively seek opportunities to strengthen personal and professional development Strong ability to anticipate obstacles and build solutions efficiently Ability to self-motivate and self-direct; possess strong time management and prioritization skills Communicate articulately and confidently with individuals on all levels, both verbal and written Proficiency with MS Office applications, specifically Word, Excel, PowerPoint, and Outlook This position requires working 40 hours a week in addition to some nights, weekends, and holidays. Additional Information
This is a full time benefit eligible position. HSE is dedicated to creating and upholding a welcoming environment that celebrates diversity. HSE provides valuable benefits and competitive time off policies to help you and your family lead healthy, balanced lives. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All requests for medical or religious accommodations to perform the stated job duties will be considered.
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HSE embodies the following core values: Integrity Teamwork Accountability Resilience Essential Duties and Responsibilities
Create, plan and execute community events and programs that align with the organization’s philanthropic pillars. Collaborate across departments to ensure contractual community obligations and activations are fulfilled. Lead the Hornets Book Bus initiative, including strategic planning, execution and oversight of the four-person team. Manage and grow the Hornets Community social media accounts, ensuring content reflects brand values and community impact. Establish and cultivate positive relationships with nonprofit, civic and corporate partners. Maintain the Community Impact website and operations manual, including updates, process monitoring and staff adoption of procedures. Execute in-game community programs and initiatives in collaboration with game presentation and operations staff. Plan and coordinate the annual team autograph session and manage the Community Impact signed inventory. Assist in the execution of Hornets Foundation events and programs, ensuring alignment with organizational goals. Support program evaluation by tracking data, gathering impact stories and preparing reports for internal and external stakeholders. Monitor community program budgets and provide administrative support for financial processes. Represent the Hornets at nonprofit events during business hours, evenings and weekends as required. Perform other duties as assigned to support the Community Impact department. Demonstrate professionalism and uphold HSE brand standards in all interactions and deliverables. Required Skills, Experience, and Abilities
To perform the job successfully, you will have or demonstrate the following skills and abilities: Creative and entrepreneurial mindset, with a willingness to challenge the status quo Exhibit strong drive for results and success; convey a sense of urgency to achieve outcomes and exceed expectations Demonstrate a willingness to learn and actively seek opportunities to strengthen personal and professional development Strong ability to anticipate obstacles and build solutions efficiently Ability to self-motivate and self-direct; possess strong time management and prioritization skills Communicate articulately and confidently with individuals on all levels, both verbal and written Proficiency with MS Office applications, specifically Word, Excel, PowerPoint, and Outlook This position requires working 40 hours a week in addition to some nights, weekends, and holidays. Additional Information
This is a full time benefit eligible position. HSE is dedicated to creating and upholding a welcoming environment that celebrates diversity. HSE provides valuable benefits and competitive time off policies to help you and your family lead healthy, balanced lives. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All requests for medical or religious accommodations to perform the stated job duties will be considered.
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