Lake Lawn Resort
5 months ago Be among the first 25 applicants
Join a legacy of hospitality! Since 1878, Lake Lawn Resort has been creating unforgettable lakeside memories. We’re proud of our rich history and the amazing team members who make it possible. If you’re passionate about delivering seamless group events and creating exceptional guest experiences, we’d love to meet you.
What You’ll Do
As the
Conference Services Manager , you’ll be the main point of contact for group clients—planning, coordinating, and executing events that leave a lasting impression. This role blends hospitality, event management, and client service in a resort setting.
Key Responsibilities
Serve as liaison between group clients and resort departments Create detailed Banquet Event Orders (BEOs) and group resumes Conduct client tours and pre-event meetings Upsell resort services (theme parties, recreation, F&B enhancements) Coordinate logistics across departments (A/V, rooming lists, meal guarantees) Ensure flawless execution of all group functions Resolve guest concerns and special requests quickly and professionally Participate in weekly meetings with sales, catering, and F&B teams Oversee billing accuracy and timely follow-up on invoices Assist with outside sales, site visits, and resort tours
What We’re Looking For
3+ years in group events, catering, or F&B management (resort or hospitality experience preferred) Strong organizational and multitasking skills Excellent written and verbal communication Proficiency in Delphi, Springer Miller, and Microsoft Office High school diploma or equivalent (college degree preferred) Valid driver’s license required
Ready to create exceptional events and elevate guest experiences? Apply now and become part of our Lake Lawn story. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Hospitality Referrals increase your chances of interviewing at Lake Lawn Resort by 2x Get notified about new Convention Services Manager jobs in
Delavan Lake, WI . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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What You’ll Do
As the
Conference Services Manager , you’ll be the main point of contact for group clients—planning, coordinating, and executing events that leave a lasting impression. This role blends hospitality, event management, and client service in a resort setting.
Key Responsibilities
Serve as liaison between group clients and resort departments Create detailed Banquet Event Orders (BEOs) and group resumes Conduct client tours and pre-event meetings Upsell resort services (theme parties, recreation, F&B enhancements) Coordinate logistics across departments (A/V, rooming lists, meal guarantees) Ensure flawless execution of all group functions Resolve guest concerns and special requests quickly and professionally Participate in weekly meetings with sales, catering, and F&B teams Oversee billing accuracy and timely follow-up on invoices Assist with outside sales, site visits, and resort tours
What We’re Looking For
3+ years in group events, catering, or F&B management (resort or hospitality experience preferred) Strong organizational and multitasking skills Excellent written and verbal communication Proficiency in Delphi, Springer Miller, and Microsoft Office High school diploma or equivalent (college degree preferred) Valid driver’s license required
Ready to create exceptional events and elevate guest experiences? Apply now and become part of our Lake Lawn story. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Hospitality Referrals increase your chances of interviewing at Lake Lawn Resort by 2x Get notified about new Convention Services Manager jobs in
Delavan Lake, WI . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr