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Jobility Talent Solutions

Instructional Designer

Jobility Talent Solutions, Madison, Wisconsin, us, 53774

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Base pay range

$40.00/hr - $44.00/hr Direct message the job poster from Jobility Talent Solutions Client:

A Global Customer Experience Technology Leader About the Role We’re looking for a

creative and detail-oriented Instructional Designer II

to join our client’s Global Customer Support Learning & Development team. In this role, you will design and develop

engaging learning experiences

that drive onboarding, skill development, and performance improvement across global support teams. This is an exciting opportunity to apply your instructional design expertise to create

innovative, digital-first learning solutions

that empower teams in a dynamic, fast-paced environment. Key Responsibilities Design and develop

eLearning modules, virtual instructor-led training (vILT) ,

microlearning , and

interactive video content . Apply

instructional design methodologies

and

adult learning principles

to create high-impact learning solutions. Partner with

Subject Matter Experts (SMEs)

and stakeholders to gather, validate, and translate complex information into clear and engaging content. Conduct

learning needs analyses

to identify gaps, define objectives, and determine appropriate delivery methods. Build, test, and maintain eLearning courses using

Articulate Storyline

and

Rise 360 . Develop

assessments and quizzes

to measure learner engagement and readiness. Manage learning projects, track deliverables, and maintain updates in

Asana . Collaborate with cross-functional teams to align learning strategies with organizational goals. Stay current on

learning technology trends

and propose innovative design solutions. Qualifications Bachelor’s or Master’s degree in

Instructional Design, Education, or related field . 3+ years of professional experience

as an Instructional Designer or eLearning Developer. Proficiency in

Articulate Storyline, Rise 360 , and

LMS platforms . Experience with

Adobe Creative Suite ,

Google Workspace , and other multimedia tools. Strong understanding of

ADDIE or SAM

models and

adult learning theory . Excellent written and verbal communication skills. Strong project management and organizational skills, with experience using

Asana or similar tools . A portfolio showcasing your instructional design work is highly preferred. Why Join This Project Fully

remote contract role

with a leading global brand. Collaborate with a forward-thinking team focused on

learning innovation and customer experience excellence . Work on

global-scale training initiatives

that directly impact employee success and customer satisfaction.

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