HIP
Creative Support Specialist - Web/Design (Orthodontic & Dental Marketing Agency)
HIP, Pensacola, Florida, United States, 32573
Overview
HIP, a leader in orthodontic marketing and growth strategies, seeks a versatile Creative Support Specialist to bring partner websites and creative assets to life within our Web Operations team. In this role, you’ll transform requests into pixel-perfect pages and designs across WordPress/Elementor, Figma, Canva, and Adobe; build and style forms and integrations in GoHighLevel; and collaborate with senior designers and developers to deliver on-brand work that drives measurable results. This is the perfect opportunity for a detail-oriented, resourceful professional who thrives on variety, solves problems independently, and keeps projects organized in ClickUp while providing proactive, service-driven communication. Note:
All bold formatting has been preserved from the original content where appropriate, and emphasis that was originally conveyed through
has been retained as text within the allowed formatting constraints. Responsibilities
Web & Graphic Production:
Transform partner requests into pixel-perfect web updates, landing pages, and design assets that align with brand guidelines and drive measurable results. WordPress Implementation:
Build and style pages/components in WordPress/Elementor; ensure responsive, accessible, and cross-browser quality from draft to launch. Creative Asset Creation:
Produce on-brand graphics, logos, collateral, and light multimedia using Figma, Adobe Creative Cloud, and Canva. CRM & Integrations:
Configure and style forms, automations, and integrations in GoHighLevel; test end-to-end data capture and routing for reliability. Task & Workflow Management:
Manage requests in ClickUp—open/close tasks, update statuses and custom fields, attach requirements—keeping projects organized and on track. Technical Troubleshooting:
Diagnose front-end issues, apply HTML/CSS fixes, and escalate complex items with clear reproduction steps and context. Partner Communication:
Provide proactive updates, timelines, and deliverables; maintain a professional, service-first mindset that keeps partners supported and satisfied. Cross-Functional Collaboration:
Work closely with the Senior Web Designer and Senior Web Developer on site builds, Figma layouts, QA, and documentation to keep work moving efficiently. Quality Assurance & Documentation:
Execute QA checklists, validate links/forms/flows, capture UAT feedback, and document changes for clean handoffs. Asset & File Management:
Maintain organized, versioned web/design files, as well as creative assets, in Google Drive for fast and reliable team access. Process Improvement:
Identify bottlenecks and recommend SOP improvements, templates, and reusable components to streamline delivery and raise quality. Requirements
Experience:
3–5 years in digital marketing (medical, dental, or orthodontic sector preferred). Web & Design Background:
3–5 years in web design/development, landing pages, and graphic design with a strong portfolio. Platforms & Tools:
Proficiency in Figma, WordPress, Elementor, Beaver Builder, Canva, and Adobe Creative Suite. CRM & Automations:
Familiarity with GoHighLevel (preferred), ClickFunnels, or similar CRM tools. Front-End Skills:
Working knowledge of HTML/CSS (preferred). Marketing Knowledge: Understanding of SEO/SEM and content best practices (preferred). Creative & Media:
Strong graphic design and typography skills; experience with video editing and multimedia. Organization:
Exceptional time management, organization, and attention to detail. Work Environment:
Ability to thrive in a fast-paced, collaborative agency setting. Communication:
Excellent communication skills with a partner-first mindset. Independence:
Proven ability to work independently in a remote environment—resourceful in finding answers, resolving issues, and driving solutions without constant direction. Mindset:
Positive, solutions-oriented approach; collaborates effectively, addresses challenges constructively, and keeps work moving forward. About HIP
At HIP, we don’t have clients—we have partners. Everything we do is rooted in a collaborative mindset, where we grow together and succeed together. Our core values aren’t just words on a slide; they’re how we show up every day to make a difference for our partners, their teams, and their communities. Brand Promises
At HIP, these promises guide how we serve our
partners
every day. They reflect what we stand for and how we ensure meaningful impact. We Are More Than Marketing It’s not just about running ads or generating leads. That’s just the starting point. HIP goes deeper to help partners grow their practices, strengthen their teams, and build scalable systems. Marketing is only one piece of the puzzle. The bigger picture is about transforming practices for long-term success. We Provide a Holistic Approach Everything in a practice is interconnected—operations, team structure, marketing, and patient experience. HIP takes a step back to look at the full picture. It’s not about quick fixes but about ensuring that every piece works together to create sustainable growth. We Provide a White Glove Experience HIP aims to deliver an elite level of service in every interaction. Whether it’s a call, a meeting, or a solution, partners should feel valued and supported at every step. It’s about creating an experience where partners know their success is always the priority. We Go Beyond the Business HIP is focused on building real relationships with partners. It’s not just about numbers or transactions—it’s about understanding their goals, challenges, and vision. When there’s trust and connection, the partnership goes beyond just business. It creates a foundation for mutual success. Benefits
401(k) matching Dental Insurance Health Insurance Vision Insurance Life Insurance PTO eligibility after 90 days of hire (10 vacation days the first year of service, unlimited PTO starting year two, flexible partial days, and sick/ personal days) Schedule
Remote position (You MUST be located in the US) 8-hour shift (You will be expected to track time.) 8 am- 5 pm CST Monday to Friday
#J-18808-Ljbffr
HIP, a leader in orthodontic marketing and growth strategies, seeks a versatile Creative Support Specialist to bring partner websites and creative assets to life within our Web Operations team. In this role, you’ll transform requests into pixel-perfect pages and designs across WordPress/Elementor, Figma, Canva, and Adobe; build and style forms and integrations in GoHighLevel; and collaborate with senior designers and developers to deliver on-brand work that drives measurable results. This is the perfect opportunity for a detail-oriented, resourceful professional who thrives on variety, solves problems independently, and keeps projects organized in ClickUp while providing proactive, service-driven communication. Note:
All bold formatting has been preserved from the original content where appropriate, and emphasis that was originally conveyed through
has been retained as text within the allowed formatting constraints. Responsibilities
Web & Graphic Production:
Transform partner requests into pixel-perfect web updates, landing pages, and design assets that align with brand guidelines and drive measurable results. WordPress Implementation:
Build and style pages/components in WordPress/Elementor; ensure responsive, accessible, and cross-browser quality from draft to launch. Creative Asset Creation:
Produce on-brand graphics, logos, collateral, and light multimedia using Figma, Adobe Creative Cloud, and Canva. CRM & Integrations:
Configure and style forms, automations, and integrations in GoHighLevel; test end-to-end data capture and routing for reliability. Task & Workflow Management:
Manage requests in ClickUp—open/close tasks, update statuses and custom fields, attach requirements—keeping projects organized and on track. Technical Troubleshooting:
Diagnose front-end issues, apply HTML/CSS fixes, and escalate complex items with clear reproduction steps and context. Partner Communication:
Provide proactive updates, timelines, and deliverables; maintain a professional, service-first mindset that keeps partners supported and satisfied. Cross-Functional Collaboration:
Work closely with the Senior Web Designer and Senior Web Developer on site builds, Figma layouts, QA, and documentation to keep work moving efficiently. Quality Assurance & Documentation:
Execute QA checklists, validate links/forms/flows, capture UAT feedback, and document changes for clean handoffs. Asset & File Management:
Maintain organized, versioned web/design files, as well as creative assets, in Google Drive for fast and reliable team access. Process Improvement:
Identify bottlenecks and recommend SOP improvements, templates, and reusable components to streamline delivery and raise quality. Requirements
Experience:
3–5 years in digital marketing (medical, dental, or orthodontic sector preferred). Web & Design Background:
3–5 years in web design/development, landing pages, and graphic design with a strong portfolio. Platforms & Tools:
Proficiency in Figma, WordPress, Elementor, Beaver Builder, Canva, and Adobe Creative Suite. CRM & Automations:
Familiarity with GoHighLevel (preferred), ClickFunnels, or similar CRM tools. Front-End Skills:
Working knowledge of HTML/CSS (preferred). Marketing Knowledge: Understanding of SEO/SEM and content best practices (preferred). Creative & Media:
Strong graphic design and typography skills; experience with video editing and multimedia. Organization:
Exceptional time management, organization, and attention to detail. Work Environment:
Ability to thrive in a fast-paced, collaborative agency setting. Communication:
Excellent communication skills with a partner-first mindset. Independence:
Proven ability to work independently in a remote environment—resourceful in finding answers, resolving issues, and driving solutions without constant direction. Mindset:
Positive, solutions-oriented approach; collaborates effectively, addresses challenges constructively, and keeps work moving forward. About HIP
At HIP, we don’t have clients—we have partners. Everything we do is rooted in a collaborative mindset, where we grow together and succeed together. Our core values aren’t just words on a slide; they’re how we show up every day to make a difference for our partners, their teams, and their communities. Brand Promises
At HIP, these promises guide how we serve our
partners
every day. They reflect what we stand for and how we ensure meaningful impact. We Are More Than Marketing It’s not just about running ads or generating leads. That’s just the starting point. HIP goes deeper to help partners grow their practices, strengthen their teams, and build scalable systems. Marketing is only one piece of the puzzle. The bigger picture is about transforming practices for long-term success. We Provide a Holistic Approach Everything in a practice is interconnected—operations, team structure, marketing, and patient experience. HIP takes a step back to look at the full picture. It’s not about quick fixes but about ensuring that every piece works together to create sustainable growth. We Provide a White Glove Experience HIP aims to deliver an elite level of service in every interaction. Whether it’s a call, a meeting, or a solution, partners should feel valued and supported at every step. It’s about creating an experience where partners know their success is always the priority. We Go Beyond the Business HIP is focused on building real relationships with partners. It’s not just about numbers or transactions—it’s about understanding their goals, challenges, and vision. When there’s trust and connection, the partnership goes beyond just business. It creates a foundation for mutual success. Benefits
401(k) matching Dental Insurance Health Insurance Vision Insurance Life Insurance PTO eligibility after 90 days of hire (10 vacation days the first year of service, unlimited PTO starting year two, flexible partial days, and sick/ personal days) Schedule
Remote position (You MUST be located in the US) 8-hour shift (You will be expected to track time.) 8 am- 5 pm CST Monday to Friday
#J-18808-Ljbffr