Lake County Sheriff's Office
Communications Officer:PW:92:T2
Lake County Sheriff's Office, Inverness, Florida, United States, 34453
Job Summary
The Communications Officer receives emergency and non-emergency phone calls, providing information and assistance, dispatching law enforcement, EMS and fire personnel when necessary. Job Details
STARTING PAY RATE: $20.06 per hour JOB TYPE/HOURS: Full-time; 12 hour rotating shifts as assigned, weekends and holidays required JOB LOCATION: Emergency Operations Center (EOC), Lecanto, FL REPORTS TO: Communications Manager Essential Duties and Responsibilities
Receives emergency and non-emergency phone calls, determines the nature of the call, and obtains and transfers pertinent information to the appropriate personnel or agency. Differentiates between emergency and non-emergency calls and prioritizes calls for service. Intakes caller information and provides assistance to the caller. Dispatches law enforcement, EMS, and fire personnel when necessary. Provides appropriate resource materials in a timely manner. Utilizes emergency procedures to ensure officer safety. Utilizes the Medical Priority Dispatch System, the Police Priority Dispatch System, and the Fire Priority Dispatch System. Maintains required certifications (e.g., FCIC, PST, and CPR) and the LAED standards for Continuing Dispatch Education. Accurately tracks, monitors, and documents all unit\'s activities. Requests and/or responds to other agencies for assistance. Operates the FCICII/NCIC computer and/or CAD Open Query to mandated standards. Performs radio tests and notifications. Informs superiors and staff of events, activities and critical issues. Completes all assignments as directed. Note: All Citrus County Sheriff\'s Office employees are considered essential emergency workers and may be required to work in any capacity/hours deemed necessary during activations, including deployments. Qualifications
REQUIRED EDUCATION: High school Diploma, GED, or equivalent certification of competency. Proficiency in keyboarding equivalent to 25 wpm. Required Training (Provided By Employer)
Minimum 160 hours for the first radio training. Completes the Public Safety Telecommunications Program, including CPR, Emergency Medical Dispatch (EMD), Emergency Police Dispatch (EPD), Emergency Fire Dispatch (EFD), Florida Crime Information Center certification (FCIC), and the State of Florida 911 Public Safety Tele-communicator Program. Required Knowledge, Skills and Abilities
Ability to handle multiple tasks simultaneously. Ability to operate communications related equipment/computers. Working knowledge of codes, signals and plain talk. Seniority level
Entry level Employment type
Full-time Job function
Marketing, Public Relations, and Writing/Editing Industries: Law Enforcement Note: This description reflects the essential duties and minimum qualifications for the position and is not an exhaustive list of all duties performed. The agency reserves the right to modify duties at any time.
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The Communications Officer receives emergency and non-emergency phone calls, providing information and assistance, dispatching law enforcement, EMS and fire personnel when necessary. Job Details
STARTING PAY RATE: $20.06 per hour JOB TYPE/HOURS: Full-time; 12 hour rotating shifts as assigned, weekends and holidays required JOB LOCATION: Emergency Operations Center (EOC), Lecanto, FL REPORTS TO: Communications Manager Essential Duties and Responsibilities
Receives emergency and non-emergency phone calls, determines the nature of the call, and obtains and transfers pertinent information to the appropriate personnel or agency. Differentiates between emergency and non-emergency calls and prioritizes calls for service. Intakes caller information and provides assistance to the caller. Dispatches law enforcement, EMS, and fire personnel when necessary. Provides appropriate resource materials in a timely manner. Utilizes emergency procedures to ensure officer safety. Utilizes the Medical Priority Dispatch System, the Police Priority Dispatch System, and the Fire Priority Dispatch System. Maintains required certifications (e.g., FCIC, PST, and CPR) and the LAED standards for Continuing Dispatch Education. Accurately tracks, monitors, and documents all unit\'s activities. Requests and/or responds to other agencies for assistance. Operates the FCICII/NCIC computer and/or CAD Open Query to mandated standards. Performs radio tests and notifications. Informs superiors and staff of events, activities and critical issues. Completes all assignments as directed. Note: All Citrus County Sheriff\'s Office employees are considered essential emergency workers and may be required to work in any capacity/hours deemed necessary during activations, including deployments. Qualifications
REQUIRED EDUCATION: High school Diploma, GED, or equivalent certification of competency. Proficiency in keyboarding equivalent to 25 wpm. Required Training (Provided By Employer)
Minimum 160 hours for the first radio training. Completes the Public Safety Telecommunications Program, including CPR, Emergency Medical Dispatch (EMD), Emergency Police Dispatch (EPD), Emergency Fire Dispatch (EFD), Florida Crime Information Center certification (FCIC), and the State of Florida 911 Public Safety Tele-communicator Program. Required Knowledge, Skills and Abilities
Ability to handle multiple tasks simultaneously. Ability to operate communications related equipment/computers. Working knowledge of codes, signals and plain talk. Seniority level
Entry level Employment type
Full-time Job function
Marketing, Public Relations, and Writing/Editing Industries: Law Enforcement Note: This description reflects the essential duties and minimum qualifications for the position and is not an exhaustive list of all duties performed. The agency reserves the right to modify duties at any time.
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