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Comfort Keepers Victoria

Instructional Designer/LMS Administrator

Comfort Keepers Victoria, Irvine, California, United States, 92713

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Instructional Designer / LMS Administrator

Location: Irvine, CA (Hybrid, 2–3 in-office days per week) Department: Learning and Development Reports to: Director of Learning and Development Comprehensive benefits package , professional growth opportunities, and a chance to make a meaningful impact every day.

About The Role Comfort Keepers is seeking a talented

Instructional Designer / Learning Management System (LMS) Administrator

to join our Learning and Development team. In this role, you’ll design and develop engaging training programs while managing our LMS to ensure seamless learning experiences for employees and franchise partners; including franchise owners, managers, and other administrative team members.

This position blends creativity and technical expertise — giving you the opportunity to shape the way our teams and franchisees learn, grow, and succeed.

What You’ll Do

Lead the full lifecycle of training design, development, launch, and evaluation

Partner with stakeholders and subject matter experts (SMEs) to assess needs and identify learning opportunities, and collaborate throughout the entire process of design, development, and evaluation

Serve as the primary LMS administrator: system configuration, course uploads, content updates, and end-user support

Apply instructional design models, adult learning principles, and best practices to create scalable learning solutions, including:

E-Learning modules; emphasis on interactive, engaging, and accessible across the franchise network

Instructor-led sessions (in-person and virtual)

Job aids, participant guides, and other support materials

Manage training communications, ensuring timely updates and smooth course launches

Provide LMS training and support to internal staff and franchisees

Maintain quality standards through editing, proofreading, and continuous improvement

Produce compelling multimedia content (videos, podcasts, etc.) to enrich learning experiences

Perform other duties as assigned

What We’re Looking For

Proficiency with Articulate 360 (Storyline), Canva, Camtasia, and Animaker

Bachelor’s degree in Instructional Design, Adult Learning, Educational Technology, or related field preferred

3+ years of experience designing and developing eLearning content, with a strong background in corporate environments

Strong communication and presentation skills (written and verbal)

Experience in LMS administration and end-user support

Ability to manage multiple projects with strong attention to detail

Proven ability to thrive independently and collaboratively

Commitment to continuous learning and high-quality work

Working Environment

Hybrid schedule: 2–3 in-office days per week at our Irvine, CA headquarters

Physical Demands

Walking, sitting, standing; lifting up to 25 lbs

Extended computer and phone use

Occasional driving to training or marketing events

Note: This description reflects the current job and is not a contract of employment. All positions are subject to change at the company’s discretion.

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