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Think Consulting

Client Relationship Manager

Think Consulting, New York, New York, us, 10261

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This range is provided by Think Consulting. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$110,000.00/yr - $130,000.00/yr Hybrid : Onsite T/W/TH in New York, NY We are seeking a proactive and entrepreneurial

Client Relationship Manager

to join a growing Fintech client. In this role, you will be responsible for managing and expanding relationships with a growing client base, with a primary focus on asset managers. The CRM will play a critical role in onboarding clients, driving platform engagement, and securing renewals and upsells. Key Responsibilities Build and maintain strong relationships with current clients. Engage with various client teams (e.g., RFP, Sales/Distribution, and Marketing) to understand their needs and use cases. Systematically onboard and implement clients onto the platform, following up to ensure engagement. Deliver platform demos and updates to client teams, coordinating with internal colleagues when necessary. Ensure clients remain responsive and engaged, driving their platform usage. Address client queries and support internal sales and CRM teams. Collect client feedback and collaborate with the technology team to develop new services and tools. Drive strategic initiatives, identify new opportunities, and collaborate with internal teams. Required Qualifications 5–7 years of experience working with clients in SaaS, fintech, or the investment management industry (preferably in Client Success, Business Development, or Account Management). Understanding of SaaS platforms, due diligence processes, and basic knowledge of the investment management industry preferred; curiosity to learn is essential. Strong project management skills with the ability to translate client needs into actionable plans and monitor progress. Excellent communication and interpersonal skills to build lasting relationships and navigate diverse cultural and business scenarios. Proven ability to manage multiple client issues simultaneously and negotiate effectively. Self-motivated and process-oriented with a desire to challenge the status quo and drive improvements. Pragmatic problem-solving skills with a collaborative, team-oriented mindset. Equal Opportunity Employer, including disability and protected veteran status Seniority level

Seniority level Associate Employment type

Employment type Full-time Job function

Job function Finance and Information Technology Industries Financial Services and Technology, Information and Media Referrals increase your chances of interviewing at Think Consulting by 2x Sign in to set job alerts for “Relationship Manager” roles.

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