Hartford HealthCare
Supv Accts Rec FollowUp Denial / Rev Cycle Prof Svcs Adm
Hartford HealthCare, Farmington, Connecticut, us, 06030
Overview
Supv Accts Rec FollowUp Denial / Rev Cycle Prof Svcs Adm role at Hartford HealthCare, located at 9 Farm Springs Rd, Farmington (10566).
Location details indicate Hartford HealthCare’s system-wide support office with an identity across the system and shared payroll, benefits, performance management, and service recognition programs.
Every moment matters here, and Hartford HealthCare invites candidates to contribute to Connecticut’s most comprehensive healthcare network.
Position Summary Responsible for the daily operations of an Accounts Receivable (AR) Follow Up team, tasked with timely and accurate collection of third-party revenue cycle activities associated with outstanding insurance claims across all Hartford HealthCare Hospitals, Medical Group and Homecare to ensure optimal revenue cycle performance. The Supervisor is responsible for resolving unpaid third-party balances on $550+ million in active inventory and provides leadership to team leads and staff including management of human resources, vendors, and client relations.
This position reports to the Manager of Patient Financial Services Accounts Receivables and collaborates with other management and staff. Maintains awareness of regulations and standards to ensure compliance with governmental/regulatory agencies or third-party payers and assists the organization in complying with federal/state guidelines.
Ensures high quality, cost-effective services are delivered in support of Hartford HealthCare core values and Patient Financial Services goals. Provides leadership to team leads and staff through project management, relationship building, collaboration, and organizational awareness.
Position Responsibilities
Supervise revenue cycle AR team activities for timely resolution of outstanding insurance claims.
Contribute to decisions impacting workflows and assist with implementation for timely claim resolution.
Realize payments for active inventory, resolve denials, oversee appeals, and protect against bad debt.
Supervise vendor relationships and monitor performance.
Provide support for ad hoc analyses and projects as needed.
Demonstrate leadership behaviors and support the Manager of Accounts Receivables.
Align department goals with strategic direction and industry best practices; set clear goals and provide timely feedback.
Monitor productivity and quality; coach and develop staff; manage performance expectations and improvement plans where appropriate.
Communicate effectively with staff, management, and customers to facilitate information flow and implement process improvements.
Model teamwork and collaboration across the organization to support objectives.
Review daily workload, adjust schedules and account assignments, and ensure on-time completion of assignments.
Oversee HR-related activities including performance reviews, PTO approvals, hiring, attendance, and Kronos timekeeping.
Develop and maintain training and onboarding plans for new staff.
Commit to continuous improvement and professional development.
Maintain positive customer service and educate staff on quality service importance.
Qualifications Education
Minimum: Associate’s degree in health care administration, business management or finance or equivalent healthcare revenue cycle experience.
Preferred: Bachelor’s degree in health care administration, business management or finance or equivalent healthcare revenue cycle experience.
Experience
Minimum: 3–4 years supervisory experience in a facility or professional medical billing and/or accounts receivables setting.
Preferred: 5+ years supervisory experience in health care revenue cycle billing and/or AR follow up & denials.
Licensure, Certification
Preferred: American Academy of Professional Coders (AAPC) or American Health Information Management Association (AHIMA) certification.
Knowledge, Skills, and Abilities
Epic experience with Resolute Hospital and Professional billing modules preferred.
Knowledge of state and federal regulations related to billing.
Knowledge of insurance claim processing and third-party reimbursement; understanding of negotiated agreements.
Demonstrated leadership in achieving goals; strong written and verbal communication; strong computer and math skills.
Problem solving, time management, and project management abilities.
Ability to work under pressure; operate Word, Excel, PowerPoint; supervise and lead teams; exercise independent judgment; and maintain effective working relationships.
We take great care of careers Hartford HealthCare offers opportunities for career development and growth across a statewide network. We provide a competitive benefits program designed for work/life balance. Every moment matters, and this is your moment.
#J-18808-Ljbffr
Location details indicate Hartford HealthCare’s system-wide support office with an identity across the system and shared payroll, benefits, performance management, and service recognition programs.
Every moment matters here, and Hartford HealthCare invites candidates to contribute to Connecticut’s most comprehensive healthcare network.
Position Summary Responsible for the daily operations of an Accounts Receivable (AR) Follow Up team, tasked with timely and accurate collection of third-party revenue cycle activities associated with outstanding insurance claims across all Hartford HealthCare Hospitals, Medical Group and Homecare to ensure optimal revenue cycle performance. The Supervisor is responsible for resolving unpaid third-party balances on $550+ million in active inventory and provides leadership to team leads and staff including management of human resources, vendors, and client relations.
This position reports to the Manager of Patient Financial Services Accounts Receivables and collaborates with other management and staff. Maintains awareness of regulations and standards to ensure compliance with governmental/regulatory agencies or third-party payers and assists the organization in complying with federal/state guidelines.
Ensures high quality, cost-effective services are delivered in support of Hartford HealthCare core values and Patient Financial Services goals. Provides leadership to team leads and staff through project management, relationship building, collaboration, and organizational awareness.
Position Responsibilities
Supervise revenue cycle AR team activities for timely resolution of outstanding insurance claims.
Contribute to decisions impacting workflows and assist with implementation for timely claim resolution.
Realize payments for active inventory, resolve denials, oversee appeals, and protect against bad debt.
Supervise vendor relationships and monitor performance.
Provide support for ad hoc analyses and projects as needed.
Demonstrate leadership behaviors and support the Manager of Accounts Receivables.
Align department goals with strategic direction and industry best practices; set clear goals and provide timely feedback.
Monitor productivity and quality; coach and develop staff; manage performance expectations and improvement plans where appropriate.
Communicate effectively with staff, management, and customers to facilitate information flow and implement process improvements.
Model teamwork and collaboration across the organization to support objectives.
Review daily workload, adjust schedules and account assignments, and ensure on-time completion of assignments.
Oversee HR-related activities including performance reviews, PTO approvals, hiring, attendance, and Kronos timekeeping.
Develop and maintain training and onboarding plans for new staff.
Commit to continuous improvement and professional development.
Maintain positive customer service and educate staff on quality service importance.
Qualifications Education
Minimum: Associate’s degree in health care administration, business management or finance or equivalent healthcare revenue cycle experience.
Preferred: Bachelor’s degree in health care administration, business management or finance or equivalent healthcare revenue cycle experience.
Experience
Minimum: 3–4 years supervisory experience in a facility or professional medical billing and/or accounts receivables setting.
Preferred: 5+ years supervisory experience in health care revenue cycle billing and/or AR follow up & denials.
Licensure, Certification
Preferred: American Academy of Professional Coders (AAPC) or American Health Information Management Association (AHIMA) certification.
Knowledge, Skills, and Abilities
Epic experience with Resolute Hospital and Professional billing modules preferred.
Knowledge of state and federal regulations related to billing.
Knowledge of insurance claim processing and third-party reimbursement; understanding of negotiated agreements.
Demonstrated leadership in achieving goals; strong written and verbal communication; strong computer and math skills.
Problem solving, time management, and project management abilities.
Ability to work under pressure; operate Word, Excel, PowerPoint; supervise and lead teams; exercise independent judgment; and maintain effective working relationships.
We take great care of careers Hartford HealthCare offers opportunities for career development and growth across a statewide network. We provide a competitive benefits program designed for work/life balance. Every moment matters, and this is your moment.
#J-18808-Ljbffr