Enterprise Mangement Solutions Inc
Special Police Officer 2
Enterprise Mangement Solutions Inc, Baltimore, Maryland, United States, 21276
Overview
ABOUT HOLBROCK ESTATES SUPPORTIVE HOUSING PROGRAMS: HolBrock Estates provides long-term, service-enriched housing for individuals with mental health diagnoses, disabilities, and other complex life challenges. Our mission is to support housing stability, personal empowerment, and safety in a structured, trauma-informed environment.
As part of this commitment, HolBrock Estates maintains a dedicated Special Police Department responsible for ensuring the safety and security of our residents, staff, and facilities across multiple licensed sites.
Position details POSITION TITLE:
Special Police Officer
ALTERNATE TITLE(S):
Security Officer, Safety & Compliance Officer
COMPANY:
HolBrock Estates Supportive Housing Programs
DIVISION:
Operations
DEPARTMENT:
Special Police Operations
UNIT:
Facility-Based Patrols & Safety Oversight
ACCOUNTABLE TO:
Special Police Officer Chief (or CEO in their absence)
ACCOUNTABLE FOR:
Maintaining a secure and orderly environment for clients, staff, and visitors by patrolling designated properties, preventing and responding to incidents, and enforcing facility policies in accordance with Maryland law and organization standards
ANTICIPATED TRAVEL:
Yes – multiple properties throughout Maryland
CLASSIFICATION:
W-2 (Non-exempt, hourly)
COMPENSATION:
$22.00/hour
BENEFITS PACKAGE:
Yes
Schedule and coverage Night Shift Patrol Coverage
Total Authorized Team Hours:
56 hours/week (combined for all 4 SPOs)
Shift Window:
11:00 PM – 8:00 AM (1 unpaid hour per shift)
Schedule Type:
Flexible, as assigned by the SPO Chief
Coverage Expectations:
Patrol each office location at least once per night shift:
3310 Eastern Avenue
1119 E Monument Street
301 S Conkling Street
Patrol each residential location at least twice per night shift:
112 S Mount Street - Union Heights Apartments LLC
248 N Fulton Avenue - Sandstone Court Apartments LLC
819 N Fremont Avenue - Beacon Co-Living LLC
1006 E North Avenue - Harborview Commons LLC
1649 Darley Avenue - Cedar Grove Living Collective LLC
3415 Holmes Avenue - Oakshade Community Living LLC
2140 Druid Hill Avenue
1114 E 20th Street
1116 E 20th Street
1723 Gwynns Falls Parkway
1425 Ensor Street
1711 Ensor Street
1822 N Pulaski Street
809 N Rose Street
3021 Garrison Boulevard
1620 Druid Hill Avenue
1638 Ruxton Avenue
Duties:
Respond promptly to any overnight disturbances, incidents, or emergencies
Complete full documentation for each shift
Reporting Method:
Entered in Redline Software
Emailed to hr@holbrockestates.org by 9:00 AM daily
Day Shift Patrol Coverage
Total Authorized Team Hours:
40 hours/week (combined for all 4 SPOs)
Shift Window:
10:00 AM – 10:00 PM (Flexible 8-hour shifts)
Schedule Type:
Flexible, as assigned by the SPO Chief
Coverage Expectations:
Patrol each residential location at least once per day
Provide SPO intervention and event support at:
3310 Eastern Avenue
1119 E Monument Street
301 S Conkling Street
Duties:
Respond to daytime disturbances or support needs
Complete full documentation for each shift
Reporting Method:
Entered in Redline Software
Emailed to hr@holbrockestates.org by end of shift
Summary of position responsibilities
Patrol facilities, grounds, and common areas regularly
Deter and monitor for unauthorized activity or safety hazards
Maintain visibility and professionalism at all times
Complete detailed daily activity and patrol logs
Emergency & Incident Response
Respond to on-site crises or emergencies with calm and control
Apply de-escalation and trauma-informed approaches as appropriate
Request support from EMS, clinical teams, or law enforcement when needed
Complete incident reports accurately and in a timely manner
Facility Oversight & Support
Monitor entrances and exits; enforce visitor protocols
Support enforcement of rules on curfews, contraband, loitering, etc.
Assist staff during behavioral episodes or high-risk procedures
Escort residents, visitors, or staff during sensitive moments or transitions
Compliance & Communication
Maintain compliance with Maryland State Police regulations
Ensure Special Police Commission and CPR/First Aid certifications remain current
Report regularly to site supervisors and the Special Police Officer Chief
Participate in staff briefings, meetings, and required trainings
Unscheduled duties
Provide emergency shift coverage during call-outs or critical incidents
Assist during community events, inspections, or drills
Collaborate with external first responders during investigations
Participate in safety or compliance-related audits and accreditation visits
Contribute to crisis debriefings and program safety reviews
Physical demands
Extended periods of walking or standing
Occasional physical restraint, lifting, or redirection during emergencies
Work in varied indoor/outdoor conditions and weather
Working conditions
Operates within residential and clinical care environments
May involve high-stress situations involving behavioral health crises
Requires calm, professional demeanor and sound judgment at all times
Competencies and skills
Familiarity with Maryland Special Police authority and procedures
Strong written communication and incident documentation ability
Experience in emergency response, crisis de-escalation, and behavioral support
Training in trauma-informed practices (CPI, TCI, or similar)
Ability to work cooperatively with clinical and operational teams
Knowledge of HIPAA, COMAR, and client rights in behavioral health settings
Education / training / qualifications
Valid Maryland Special Police Officer Commission (active and in good standing)
High school diploma or GED (required)
CPR/First Aid Certification (or ability to obtain within 30 days of hire)
At least 1 year of experience in law enforcement, security, or behavioral health settings
Prior experience in housing, shelter, or mental health programs preferred
#J-18808-Ljbffr
As part of this commitment, HolBrock Estates maintains a dedicated Special Police Department responsible for ensuring the safety and security of our residents, staff, and facilities across multiple licensed sites.
Position details POSITION TITLE:
Special Police Officer
ALTERNATE TITLE(S):
Security Officer, Safety & Compliance Officer
COMPANY:
HolBrock Estates Supportive Housing Programs
DIVISION:
Operations
DEPARTMENT:
Special Police Operations
UNIT:
Facility-Based Patrols & Safety Oversight
ACCOUNTABLE TO:
Special Police Officer Chief (or CEO in their absence)
ACCOUNTABLE FOR:
Maintaining a secure and orderly environment for clients, staff, and visitors by patrolling designated properties, preventing and responding to incidents, and enforcing facility policies in accordance with Maryland law and organization standards
ANTICIPATED TRAVEL:
Yes – multiple properties throughout Maryland
CLASSIFICATION:
W-2 (Non-exempt, hourly)
COMPENSATION:
$22.00/hour
BENEFITS PACKAGE:
Yes
Schedule and coverage Night Shift Patrol Coverage
Total Authorized Team Hours:
56 hours/week (combined for all 4 SPOs)
Shift Window:
11:00 PM – 8:00 AM (1 unpaid hour per shift)
Schedule Type:
Flexible, as assigned by the SPO Chief
Coverage Expectations:
Patrol each office location at least once per night shift:
3310 Eastern Avenue
1119 E Monument Street
301 S Conkling Street
Patrol each residential location at least twice per night shift:
112 S Mount Street - Union Heights Apartments LLC
248 N Fulton Avenue - Sandstone Court Apartments LLC
819 N Fremont Avenue - Beacon Co-Living LLC
1006 E North Avenue - Harborview Commons LLC
1649 Darley Avenue - Cedar Grove Living Collective LLC
3415 Holmes Avenue - Oakshade Community Living LLC
2140 Druid Hill Avenue
1114 E 20th Street
1116 E 20th Street
1723 Gwynns Falls Parkway
1425 Ensor Street
1711 Ensor Street
1822 N Pulaski Street
809 N Rose Street
3021 Garrison Boulevard
1620 Druid Hill Avenue
1638 Ruxton Avenue
Duties:
Respond promptly to any overnight disturbances, incidents, or emergencies
Complete full documentation for each shift
Reporting Method:
Entered in Redline Software
Emailed to hr@holbrockestates.org by 9:00 AM daily
Day Shift Patrol Coverage
Total Authorized Team Hours:
40 hours/week (combined for all 4 SPOs)
Shift Window:
10:00 AM – 10:00 PM (Flexible 8-hour shifts)
Schedule Type:
Flexible, as assigned by the SPO Chief
Coverage Expectations:
Patrol each residential location at least once per day
Provide SPO intervention and event support at:
3310 Eastern Avenue
1119 E Monument Street
301 S Conkling Street
Duties:
Respond to daytime disturbances or support needs
Complete full documentation for each shift
Reporting Method:
Entered in Redline Software
Emailed to hr@holbrockestates.org by end of shift
Summary of position responsibilities
Patrol facilities, grounds, and common areas regularly
Deter and monitor for unauthorized activity or safety hazards
Maintain visibility and professionalism at all times
Complete detailed daily activity and patrol logs
Emergency & Incident Response
Respond to on-site crises or emergencies with calm and control
Apply de-escalation and trauma-informed approaches as appropriate
Request support from EMS, clinical teams, or law enforcement when needed
Complete incident reports accurately and in a timely manner
Facility Oversight & Support
Monitor entrances and exits; enforce visitor protocols
Support enforcement of rules on curfews, contraband, loitering, etc.
Assist staff during behavioral episodes or high-risk procedures
Escort residents, visitors, or staff during sensitive moments or transitions
Compliance & Communication
Maintain compliance with Maryland State Police regulations
Ensure Special Police Commission and CPR/First Aid certifications remain current
Report regularly to site supervisors and the Special Police Officer Chief
Participate in staff briefings, meetings, and required trainings
Unscheduled duties
Provide emergency shift coverage during call-outs or critical incidents
Assist during community events, inspections, or drills
Collaborate with external first responders during investigations
Participate in safety or compliance-related audits and accreditation visits
Contribute to crisis debriefings and program safety reviews
Physical demands
Extended periods of walking or standing
Occasional physical restraint, lifting, or redirection during emergencies
Work in varied indoor/outdoor conditions and weather
Working conditions
Operates within residential and clinical care environments
May involve high-stress situations involving behavioral health crises
Requires calm, professional demeanor and sound judgment at all times
Competencies and skills
Familiarity with Maryland Special Police authority and procedures
Strong written communication and incident documentation ability
Experience in emergency response, crisis de-escalation, and behavioral support
Training in trauma-informed practices (CPI, TCI, or similar)
Ability to work cooperatively with clinical and operational teams
Knowledge of HIPAA, COMAR, and client rights in behavioral health settings
Education / training / qualifications
Valid Maryland Special Police Officer Commission (active and in good standing)
High school diploma or GED (required)
CPR/First Aid Certification (or ability to obtain within 30 days of hire)
At least 1 year of experience in law enforcement, security, or behavioral health settings
Prior experience in housing, shelter, or mental health programs preferred
#J-18808-Ljbffr