Enterprise Mangement Solutions Inc
Special Police Officer 3
Enterprise Mangement Solutions Inc, Baltimore, Maryland, United States, 21276
Overview
ABOUT HOLBROCK ESTATES SUPPORTIVE HOUSING PROGRAMS: HolBrock Estates Supportive Housing Programs provide long-term, service-enriched housing for individuals with mental health diagnoses, disabilities, and other complex life challenges. Our mission is to support housing stability, personal empowerment, and safety in a structured, trauma-informed environment. As part of this commitment, HolBrock Estates maintains a dedicated Special Police Department responsible for ensuring the safety and security of our residents, staff, and facilities across multiple licensed sites. Position
POSITION TITLE:
Special Police Officer ALTERNATE TITLE(S):
Security Officer, Safety & Compliance Officer COMPANY:
HolBrock Estates Supportive Housing Programs DIVISION:
Operations DEPARTMENT:
Special Police Operations UNIT:
Facility-Based Patrols & Safety Oversight ACCOUNTABLE TO:
Special Police Officer Chief (or CEO in their absence) ACCOUNTABLE FOR:
Maintaining a secure and orderly environment for clients, staff, and visitors by patrolling designated properties, preventing and responding to incidents, and enforcing facility policies in accordance with Maryland law and organization standards ANTICIPATED TRAVEL:
Yes – multiple properties throughout Maryland CLASSIFICATION:
W-2 (Non-exempt, hourly) COMPENSATION:
$22.00/hour BENEFITS PACKAGE:
Yes SCHEDULE: Night Shift Patrol Coverage Total Authorized Team Hours: 56 hours/week (combined for all 4 SPOs) Shift Window: 11:00 PM – 8:00 AM (1 unpaid hour per shift) Schedule Type: Flexible, as assigned by the SPO Chief Coverage Expectations: Patrol each office location at least once per night shift 3310 Eastern Avenue 1119 E Monument Street 301 S Conkling Street Patrol each residential location at least twice per night shift 112 S Mount Street 248 N Fulton Avenue 819 N Fremont Avenue 1006 E North Avenue 1649 Darley Avenue 3415 Holmes Avenue 2140 Druid Hill Avenue 1114 E 20th Street 1116 E 20th Street 1723 Gwynns Falls Parkway 1425 Ensor Street 1711 Ensor Street 1822 N Pulaski Street 809 N Rose Street 3021 Garrison Boulevard 1620 Druid Hill Avenue 1638 Ruxton Avenue Duties:
Respond promptly to any overnight disturbances, incidents, or emergencies Complete full documentation for each shift Reporting Method:
Entered in Redline Software Or emailed to
hr@holbrockestates.org
by 9:00 AM daily Day Shift Patrol Coverage Total Authorized Team Hours: 40 hours/week (combined for all 4 SPOs) Shift Window: 10:00 AM – 10:00 PM (Flexible 8-hour shifts) Schedule Type: Flexible, as assigned by the SPO Chief Coverage Expectations: Patrol each residential location at least once per day Provide SPO intervention and event support at: 3310 Eastern Avenue 1119 E Monument Street 301 S Conkling Street Duties:
Respond to daytime disturbances or support needs Complete full documentation for each shift Reporting Method:
Entered in Redline Software Or emailed to
hr@holbrockestates.org
by end of shift Summary of Position Responsibilities: Schedule & Responsibilities
Patrol facilities, grounds, and common areas regularly Deter and monitor for unauthorized activity or safety hazards Maintain visibility and professionalism at all times Complete detailed daily activity and patrol logs Emergency & Incident Response
Respond to on-site crises or emergencies with calm and control Apply de-escalation and trauma-informed approaches as appropriate Request support from EMS, clinical teams, or law enforcement when needed Complete incident reports accurately and in a timely manner Facility Oversight & Support
Monitor entrances and exits; enforce visitor protocols Support enforcement of rules on curfews, contraband, loitering, etc. Assist staff during behavioral episodes or high-risk procedures Escort residents, visitors, or staff during sensitive moments or transitions Compliance & Communication
Maintain compliance with Maryland State Police regulations Ensure Special Police Commission and CPR/First Aid certifications remain current Report regularly to site supervisors and the Special Police Officer Chief Participate in staff briefings, meetings, and required trainings UnscheduleD duties
Provide emergency shift coverage during call-outs or critical incidents Assist during community events, inspections, or drills Collaborate with external first responders during investigations Participate in safety or compliance-related audits and accreditation visits Contribute to crisis debriefings and program safety reviews Physical Demands
Extended periods of walking or standing Occasional physical restraint, lifting, or redirection during emergencies Work in varied indoor/outdoor conditions and weather Working Conditions
Operates within residential and clinical care environments May involve high-stress situations involving behavioral health crises Requires calm, professional demeanor and sound judgment at all times Competencies and Skills
Familiarity with Maryland Special Police authority and procedures Strong written communication and incident documentation ability Experience in emergency response, crisis de-escalation, and behavioral support Training in trauma-informed practices (CPI, TCI, or similar) Ability to work cooperatively with clinical and operational teams Knowledge of HIPAA, COMAR, and client rights in behavioral health settings Education / Training / Qualifications
Valid Maryland Special Police Officer Commission (active and in good standing) High school diploma or GED (required) CPR/First Aid Certification (or ability to obtain within 30 days of hire) At least 1 year of experience in law enforcement, security, or behavioral health settings Prior experience in housing, shelter, or mental health programs preferred
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ABOUT HOLBROCK ESTATES SUPPORTIVE HOUSING PROGRAMS: HolBrock Estates Supportive Housing Programs provide long-term, service-enriched housing for individuals with mental health diagnoses, disabilities, and other complex life challenges. Our mission is to support housing stability, personal empowerment, and safety in a structured, trauma-informed environment. As part of this commitment, HolBrock Estates maintains a dedicated Special Police Department responsible for ensuring the safety and security of our residents, staff, and facilities across multiple licensed sites. Position
POSITION TITLE:
Special Police Officer ALTERNATE TITLE(S):
Security Officer, Safety & Compliance Officer COMPANY:
HolBrock Estates Supportive Housing Programs DIVISION:
Operations DEPARTMENT:
Special Police Operations UNIT:
Facility-Based Patrols & Safety Oversight ACCOUNTABLE TO:
Special Police Officer Chief (or CEO in their absence) ACCOUNTABLE FOR:
Maintaining a secure and orderly environment for clients, staff, and visitors by patrolling designated properties, preventing and responding to incidents, and enforcing facility policies in accordance with Maryland law and organization standards ANTICIPATED TRAVEL:
Yes – multiple properties throughout Maryland CLASSIFICATION:
W-2 (Non-exempt, hourly) COMPENSATION:
$22.00/hour BENEFITS PACKAGE:
Yes SCHEDULE: Night Shift Patrol Coverage Total Authorized Team Hours: 56 hours/week (combined for all 4 SPOs) Shift Window: 11:00 PM – 8:00 AM (1 unpaid hour per shift) Schedule Type: Flexible, as assigned by the SPO Chief Coverage Expectations: Patrol each office location at least once per night shift 3310 Eastern Avenue 1119 E Monument Street 301 S Conkling Street Patrol each residential location at least twice per night shift 112 S Mount Street 248 N Fulton Avenue 819 N Fremont Avenue 1006 E North Avenue 1649 Darley Avenue 3415 Holmes Avenue 2140 Druid Hill Avenue 1114 E 20th Street 1116 E 20th Street 1723 Gwynns Falls Parkway 1425 Ensor Street 1711 Ensor Street 1822 N Pulaski Street 809 N Rose Street 3021 Garrison Boulevard 1620 Druid Hill Avenue 1638 Ruxton Avenue Duties:
Respond promptly to any overnight disturbances, incidents, or emergencies Complete full documentation for each shift Reporting Method:
Entered in Redline Software Or emailed to
hr@holbrockestates.org
by 9:00 AM daily Day Shift Patrol Coverage Total Authorized Team Hours: 40 hours/week (combined for all 4 SPOs) Shift Window: 10:00 AM – 10:00 PM (Flexible 8-hour shifts) Schedule Type: Flexible, as assigned by the SPO Chief Coverage Expectations: Patrol each residential location at least once per day Provide SPO intervention and event support at: 3310 Eastern Avenue 1119 E Monument Street 301 S Conkling Street Duties:
Respond to daytime disturbances or support needs Complete full documentation for each shift Reporting Method:
Entered in Redline Software Or emailed to
hr@holbrockestates.org
by end of shift Summary of Position Responsibilities: Schedule & Responsibilities
Patrol facilities, grounds, and common areas regularly Deter and monitor for unauthorized activity or safety hazards Maintain visibility and professionalism at all times Complete detailed daily activity and patrol logs Emergency & Incident Response
Respond to on-site crises or emergencies with calm and control Apply de-escalation and trauma-informed approaches as appropriate Request support from EMS, clinical teams, or law enforcement when needed Complete incident reports accurately and in a timely manner Facility Oversight & Support
Monitor entrances and exits; enforce visitor protocols Support enforcement of rules on curfews, contraband, loitering, etc. Assist staff during behavioral episodes or high-risk procedures Escort residents, visitors, or staff during sensitive moments or transitions Compliance & Communication
Maintain compliance with Maryland State Police regulations Ensure Special Police Commission and CPR/First Aid certifications remain current Report regularly to site supervisors and the Special Police Officer Chief Participate in staff briefings, meetings, and required trainings UnscheduleD duties
Provide emergency shift coverage during call-outs or critical incidents Assist during community events, inspections, or drills Collaborate with external first responders during investigations Participate in safety or compliance-related audits and accreditation visits Contribute to crisis debriefings and program safety reviews Physical Demands
Extended periods of walking or standing Occasional physical restraint, lifting, or redirection during emergencies Work in varied indoor/outdoor conditions and weather Working Conditions
Operates within residential and clinical care environments May involve high-stress situations involving behavioral health crises Requires calm, professional demeanor and sound judgment at all times Competencies and Skills
Familiarity with Maryland Special Police authority and procedures Strong written communication and incident documentation ability Experience in emergency response, crisis de-escalation, and behavioral support Training in trauma-informed practices (CPI, TCI, or similar) Ability to work cooperatively with clinical and operational teams Knowledge of HIPAA, COMAR, and client rights in behavioral health settings Education / Training / Qualifications
Valid Maryland Special Police Officer Commission (active and in good standing) High school diploma or GED (required) CPR/First Aid Certification (or ability to obtain within 30 days of hire) At least 1 year of experience in law enforcement, security, or behavioral health settings Prior experience in housing, shelter, or mental health programs preferred
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