Manager || AR - Collections

AR - Collections Key Responsibilities : ● Strong experience in B2B AR collections – manage full-cycle collections in a high-volume, customer facing environment ● Set team collection targets and drive performance through consistent follow-ups and accountability ● Proactively follow up on overdue payments, ensuring timely resolution of all outstanding invoices ● Coordinate closely with the Account Management team to align on client status, dispute resolution, and relationship management ● Handle customer queries and provide timely, accurate customer ledger reconciliations to ensure clear understanding and smooth business operations ● Direct interaction with customers via calls and emails to push for payments and negotiate resolutions when needed ● Track AR aging reports and collection KPIs; regularly present insights and action plans to leadership ● Use data to identify trends and root causes of payment delays; recommend strategic interventions ● Continuously improve collections processes, tools, and team structure as the company grows ● Support audits and month-end close processes with accurate receivables reporting Qualifications & Skills: ● Bachelor’s and Masters degree in Accounting, Finance, or related field ● Minimum of 5 - 6 years of experience in accounts receivables, with a strong track record in B2B collections ● Strong knowledge of B2B AR processes, financial systems, and ERP tools (e.g., SAP, SAP-Ariba, Oracle, or equivalent) ● Excellent analytical, problem-solving, and decision-making skills ● Exceptional communication and interpersonal skills ● Experience in the healthtech industry is a plus

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