El Paso County (CO)
Employee Relations Specialist
El Paso County (CO), Colorado Springs, Colorado, United States, 80509
Overview
Are you solution-oriented, thrive on solving challenges, and enjoy working with people as much as policies? We’re seeking an Employee Relations Specialist to shape a positive workplace culture and keep El Paso County moving forward. In this role, you\'ll drive resolution on complex employee relations cases, including discharges, disciplinary actions, and sensitive workplace matters. You\'ll collaborate with HR Business Partners, department leaders, and legal counsel to ensure consistent and well-informed outcomes. Beyond case management, you\'ll oversee key programs that ensure our compliance and smooth operation, including unemployment insurance claims, administrative leave placements, EEO-4 reporting, and employment posting compliance. This is more than just an HR role. This is an opportunity to bring your attention to detail, organizational skills, and collaborative spirit to work that makes a real difference every day. If you\'re ready for a career where no two days are the same and your impact is felt across the organization, we\'d be thrilled to welcome you to our team. Responsibilities
Serves as the primary point of contact for all discharge actions and disciplinary outcomes that result from investigations. Collaborates with HR Business Partners, department leaders, and the County Attorney\'s Office to ensure documentation is complete, consistent, and aligned with investigative findings, County policy, and legal standards. Develops, prepares, reviews, and edits discharge and disciplinary documents; provides suggestions to leadership for recommended content. Files, updates, maintains, and audits confidential employee relations files, spreadsheets, and documents; ensures accurate recordkeeping of sensitive ER documentation and outcomes. Coordinates the placement of employees on administrative leave related to investigations or operational needs. Audits and processes backpay reconciliations in collaboration with Payroll to ensure accuracy of retroactive payments. Coordinates with employees and departments for the timely retrieval of County-issued assets following employee separations, discharges, or placement on administrative leave. Prepares employee relations-related payroll documentation accurately and in a timely manner. Manages the County\'s unemployment insurance (UI) claims process, including timely responses, documentation submission, appeal hearing representation, claim validation, invoice reconciliation, and trend monitoring to support compliance and reduce liability. Works collaboratively with the County Attorney\'s Office in responding to charges of discrimination received from the EEOC, CCRD, or other entities. Processes file preservation notices in collaboration with the County Attorney\'s Office, ensuring timely compliance and documentation integrity. Participates in compiling and responding to requests for information, such as subpoenas, CORA requests, litigation, and other legal affairs, as directed. Maintains in-depth knowledge of legal requirements related to the management of employees, reducing legal risks and ensuring regulatory and policy compliance. Stays abreast of employment law changes and requirements; disseminates this information and takes action to implement as applicable. Partners with the County Attorney\'s Office as needed/required. Provides consultation and interpretation to County staff related to County policies and procedures; ensures compliance with County-wide and departmental policies, federal, state, and local laws. Conducts workplace and Title VII investigations. Ensures timely completion of investigations and provides timely and objective investigation reports outlining findings, analysis, and recommended actions to relevant stakeholders, including HR leadership and management. Continuously assess and improve investigation processes and protocols to enhance efficiency, effectiveness, and fairness. Works with HR staff to prepare and timely transmit the EEO-4 report of workforce demographic data. Serves as the HR point of contact for employment law posting compliance across County worksites; monitors and updates postings in accordance with federal and state requirements. Monitors, gathers, consolidates, and analyzes metrics and employee-related data to identify trends and develop solutions; prepares reports for HR leadership to support proactive planning and continuous improvement. Performs other duties as required. Supervision and Work Environment
Supervision Exercised:
This classification does not have supervisory authority; however, may be required to provide expertise or limited guidance or direction to employees, such as overseeing work quality, training, and guidance. Typically serves as a subject matter expert on the scope of functional area. Supervision Received:
Receives general supervision. This classification typically performs job duties by following established standard operating procedures and/or policies. Regular direction, guidance, and coaching from supervisor may be expected. There is a choice of the appropriate procedure or policy to apply to duties. Performance reviewed periodically. Knowledge, Skills & Abilities
In-depth knowledge and understanding of federal, state, and local employment-related law, including Title VII, Colorado Anti-Discrimination Act, ADA, ADEA, FMLA, and other laws. Ability to interpret and apply these laws and regulations. Strong investigative, interview, and analytical skills, with attention to detail, objectivity, and the ability to interpret, evaluate, and analyze various methodologies and data. Ability to manage numerous, complex employee relations matters simultaneously and meet deadlines in a fast-paced environment. Excellent communication skills, both verbal and written, including ability to prepare comprehensive reports with tact and diplomacy. Strong writing, note-taking, and proofreading skills; ability to write clearly and concisely. Attention to detail and initiative; ability to determine appropriate workflow and meet deadlines. Customer service orientation with strong organizational and time management skills. Integrity and confidentiality; ability to handle sensitive matters professionally. Proficiency with Microsoft Office (Word, PowerPoint, Excel, Outlook) and HRIS systems. Ability to work independently and in a team environment with minimal supervision. Ability to establish and maintain effective working relationships with employees, County staff, elected officials, and the public. Ability to analyze problems, data, and information, identify solutions, and implement recommendations. Ability to handle difficult situations respectfully and professionally. Adaptability to change and new information. Maintain regular and punctual attendance. Qualifications
Required Education & Experience High school diploma or equivalent. Three years of experience in employee relations, HR compliance, or a related area. Preferred Education & Experience Bachelor\'s degree in business administration, human resources, or a related field. Employee relations experience in a public sector environment. Experience responding to EEOC or CCRD charges of discrimination. Licenses & Certifications
Must possess and maintain a valid driver\'s license. PHR or SPHR certification preferred. SHRM-CP or SHRM-SCP credential preferred. Pre-Employment Requirements
Must pass conditional post-offer background investigation, motor vehicle record check, and drug screen. Duties are primarily performed in an office and remote work environment dependent upon Department discretion and business needs; some local travel is required. The classification specification above is intended to represent only the key areas of responsibilities and minimum qualifications; specific job assignments, duties, education, experience, licenses/certifications, and environmental conditions will vary depending on the needs of the department/office and the particular assignment. Changes to this document may only be made by a member of the Human Resources Department.
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Are you solution-oriented, thrive on solving challenges, and enjoy working with people as much as policies? We’re seeking an Employee Relations Specialist to shape a positive workplace culture and keep El Paso County moving forward. In this role, you\'ll drive resolution on complex employee relations cases, including discharges, disciplinary actions, and sensitive workplace matters. You\'ll collaborate with HR Business Partners, department leaders, and legal counsel to ensure consistent and well-informed outcomes. Beyond case management, you\'ll oversee key programs that ensure our compliance and smooth operation, including unemployment insurance claims, administrative leave placements, EEO-4 reporting, and employment posting compliance. This is more than just an HR role. This is an opportunity to bring your attention to detail, organizational skills, and collaborative spirit to work that makes a real difference every day. If you\'re ready for a career where no two days are the same and your impact is felt across the organization, we\'d be thrilled to welcome you to our team. Responsibilities
Serves as the primary point of contact for all discharge actions and disciplinary outcomes that result from investigations. Collaborates with HR Business Partners, department leaders, and the County Attorney\'s Office to ensure documentation is complete, consistent, and aligned with investigative findings, County policy, and legal standards. Develops, prepares, reviews, and edits discharge and disciplinary documents; provides suggestions to leadership for recommended content. Files, updates, maintains, and audits confidential employee relations files, spreadsheets, and documents; ensures accurate recordkeeping of sensitive ER documentation and outcomes. Coordinates the placement of employees on administrative leave related to investigations or operational needs. Audits and processes backpay reconciliations in collaboration with Payroll to ensure accuracy of retroactive payments. Coordinates with employees and departments for the timely retrieval of County-issued assets following employee separations, discharges, or placement on administrative leave. Prepares employee relations-related payroll documentation accurately and in a timely manner. Manages the County\'s unemployment insurance (UI) claims process, including timely responses, documentation submission, appeal hearing representation, claim validation, invoice reconciliation, and trend monitoring to support compliance and reduce liability. Works collaboratively with the County Attorney\'s Office in responding to charges of discrimination received from the EEOC, CCRD, or other entities. Processes file preservation notices in collaboration with the County Attorney\'s Office, ensuring timely compliance and documentation integrity. Participates in compiling and responding to requests for information, such as subpoenas, CORA requests, litigation, and other legal affairs, as directed. Maintains in-depth knowledge of legal requirements related to the management of employees, reducing legal risks and ensuring regulatory and policy compliance. Stays abreast of employment law changes and requirements; disseminates this information and takes action to implement as applicable. Partners with the County Attorney\'s Office as needed/required. Provides consultation and interpretation to County staff related to County policies and procedures; ensures compliance with County-wide and departmental policies, federal, state, and local laws. Conducts workplace and Title VII investigations. Ensures timely completion of investigations and provides timely and objective investigation reports outlining findings, analysis, and recommended actions to relevant stakeholders, including HR leadership and management. Continuously assess and improve investigation processes and protocols to enhance efficiency, effectiveness, and fairness. Works with HR staff to prepare and timely transmit the EEO-4 report of workforce demographic data. Serves as the HR point of contact for employment law posting compliance across County worksites; monitors and updates postings in accordance with federal and state requirements. Monitors, gathers, consolidates, and analyzes metrics and employee-related data to identify trends and develop solutions; prepares reports for HR leadership to support proactive planning and continuous improvement. Performs other duties as required. Supervision and Work Environment
Supervision Exercised:
This classification does not have supervisory authority; however, may be required to provide expertise or limited guidance or direction to employees, such as overseeing work quality, training, and guidance. Typically serves as a subject matter expert on the scope of functional area. Supervision Received:
Receives general supervision. This classification typically performs job duties by following established standard operating procedures and/or policies. Regular direction, guidance, and coaching from supervisor may be expected. There is a choice of the appropriate procedure or policy to apply to duties. Performance reviewed periodically. Knowledge, Skills & Abilities
In-depth knowledge and understanding of federal, state, and local employment-related law, including Title VII, Colorado Anti-Discrimination Act, ADA, ADEA, FMLA, and other laws. Ability to interpret and apply these laws and regulations. Strong investigative, interview, and analytical skills, with attention to detail, objectivity, and the ability to interpret, evaluate, and analyze various methodologies and data. Ability to manage numerous, complex employee relations matters simultaneously and meet deadlines in a fast-paced environment. Excellent communication skills, both verbal and written, including ability to prepare comprehensive reports with tact and diplomacy. Strong writing, note-taking, and proofreading skills; ability to write clearly and concisely. Attention to detail and initiative; ability to determine appropriate workflow and meet deadlines. Customer service orientation with strong organizational and time management skills. Integrity and confidentiality; ability to handle sensitive matters professionally. Proficiency with Microsoft Office (Word, PowerPoint, Excel, Outlook) and HRIS systems. Ability to work independently and in a team environment with minimal supervision. Ability to establish and maintain effective working relationships with employees, County staff, elected officials, and the public. Ability to analyze problems, data, and information, identify solutions, and implement recommendations. Ability to handle difficult situations respectfully and professionally. Adaptability to change and new information. Maintain regular and punctual attendance. Qualifications
Required Education & Experience High school diploma or equivalent. Three years of experience in employee relations, HR compliance, or a related area. Preferred Education & Experience Bachelor\'s degree in business administration, human resources, or a related field. Employee relations experience in a public sector environment. Experience responding to EEOC or CCRD charges of discrimination. Licenses & Certifications
Must possess and maintain a valid driver\'s license. PHR or SPHR certification preferred. SHRM-CP or SHRM-SCP credential preferred. Pre-Employment Requirements
Must pass conditional post-offer background investigation, motor vehicle record check, and drug screen. Duties are primarily performed in an office and remote work environment dependent upon Department discretion and business needs; some local travel is required. The classification specification above is intended to represent only the key areas of responsibilities and minimum qualifications; specific job assignments, duties, education, experience, licenses/certifications, and environmental conditions will vary depending on the needs of the department/office and the particular assignment. Changes to this document may only be made by a member of the Human Resources Department.
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