Orthodontics Treatment Coordinator

Benefits: 401(k) 401(k) matching Health insurance Opportunity for advancement Training & development Wellness resources We are seeking a motivated, punctual, and outgoing Treatment Plan Coordinator to join our team! In this role, you will be responsible for providing compassionate, customer-focused service and facilitating solutions to patients' dental health needs. The Treatment Plan Coordinator will work in a growing practice with a supportive team environment. We offer training for those seeking a career with growth potential and the opportunity to fulfill our mission of providing quality, affordable dental care to our patients. Responsibilities include: Engaging with patients seeking advanced cosmetic dentistry Contacting 100+ leads daily, scheduling consultations and follow-ups Presenting treatment plans and addressing patient concerns Ensuring an exceptional patient experience and office efficiency Following orthodontist’s instructions and directives Making welcome calls to new patients, answering questions, and setting expectations Assisting with new patient paperwork and ensuring smooth patient flow Preparing and presenting financial treatment plans, coordinating payment options Explaining treatment costs and financial options to patients Managing all treatment, payment, and appointment inquiries Assisting patients with payment plans, including Care Credit options Updating patient payments and insurance statements Collecting previous balances and copays Performing miscellaneous job-related tasks as assigned This is a part-time position initially, with the potential to lead to a full-time role with full benefits.

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