City of Victorville
Overview
Under the direction of the assigned supervisor, the Human Resources Analyst develops, administers, implements, and coordinates various staff activities within the City’s Human Resources department including benefits administration, recruitment and retention, hiring and onboarding, compliance, employee relations, assisting with retirements, and a variety of paraprofessional and technical duties that are complex in nature. Trains, motivates, evaluates, and supervises Human Resources Department staff; performs related duties, as required. Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and responsibilities performed by incumbents of this class; employees may be assigned tasks that are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include but are not limited to the following: Responsibilities
Selects, trains, motivates, sets work priorities, and evaluates the performance of assigned staff. Provides technical assistance to staff in resolving problems or issues. Participates in the implementation of disciplinary actions and promotes teambuilding. Ensures compliance with State and Federal laws, rules, and regulations. Reviews and evaluates work methods and procedures. Manages and participates in the development and implementation of goals, objectives, and policies. Manages technical and complex duties related to employee benefits, including health, dental, vision, COBRA, life, and disability insurance. Administers, plans, organizes, and evaluates the development and implementation of employee and retiree benefit plans. Plans, prepares, and completes the age-in process for early retirees and dependents into Medicare supplemental programs. Reviews and updates individual election of benefits provided for each individual retiree classification. Obtains monthly, quarterly, and annual OSHA reports and submits reports to all departments, along with the Safety Committee, monitors required CalOSHA postings. Assists with Workers’ Compensation claims and works closely with the Human Resources Officer. Administers and coordinates 457, 401a plans, and CalPERS benefits. Assists with the design and development of benefits training and instructional materials. Develops and administers benefit policies and procedures. Oversees, reviews, verifies, edits, and inputs personnel/benefit transactions. Assists with the hiring and onboarding processes for new hires and promotions. Oversees and conducts new employee orientations. Oversees, develops, maintains, and administers complex record keeping including new hires, promotions, merit increases, transfers, terminations, retirements, salary adjustments, and all other personnel changes. Oversees and maintains employee personnel files. Assists with the City’s employee evaluation/merit program. Assists with extending and/or withdrawing job offers. Assists with maintaining the Position Control and Employee Master database. Responds to public records requests. Develops and maintains job classification descriptions. Assists with the coordination of staffing needs with the Human Resources Officer and administers all phases of recruitment processes. Oversees the evaluation of applications, and maintains accurate, complete, and current recruitment and testing records. Oversees and prepares statistical analysis of examination results to ensure accuracy. Assists with technical and selection interviews. Assist with the design and development of department-related brochures and marketing materials. Attends job fairs and other events to promote City employment opportunities. Coordinates employee training. Tracks department expenditures for adherence to budgetary boundaries. Compiles monthly, quarterly, and yearly operations reports. Oversees departmental inventory and purchasing. Oversees and processes invoices and resolves billing issues. Conducts class and compensation surveys which includes researching, compiling, analyzing, and summarizing data on salaries, classification, and benefits. Conducts job analysis audits, meet with personnel, and develop necessary reports. Assists with employee discipline processes, personnel investigations, and prepares documentation and reports. Responds to complaints and requests for information from the public and City staff. Monitors ongoing proposed and/or approved State and Federal laws for the department and the City. Adjusts administrative procedures to remain in compliance with applicable labor laws and regulations. Serves as a resource for advising staff on labor related laws, regulations, policies, and procedures. Composes correspondence, memos, and reports. Assists with preparing agenda items. Attends various professional organization meetings, Committee meetings, department-related meetings, workshops, and other regulatory meetings as a representative of the City. Coordinates vendor meetings, events, and seminars. Implements and monitors department programs. May assist Risk Management or Emergency Management, as needed. Responds to verifications and confidential government agency inquiries. Participates and coordinates special projects. Maintains confidentiality of work-related issues and City information. Assists with the development, management, and monitoring of the agency-wide personnel budget, ensuring compliance with public sector fiscal policies, labor agreement, and staffing allocations. Safely operates City vehicles and equipment. Education, Training and Experience Guidelines
Bachelor’s degree from an accredited four-year college or university with major coursework in Human Resources, Business Administration, Public Administration or a closely related field AND three (3) years of professional experience in Human Resources with a governmental agency in one (1) or more of the following areas: benefits administration, compliance, onboarding, and/or recruitment and retention, is required. One (1) year of lead or supervisory experience is preferred. License and Certification Requirement: Must possess a valid California class “C” driver’s license upon hire and maintain it throughout the length of employment with the City of Victorville. Knowledge
City policies, procedures, and Municipal Code. Principles and practices of human resource administration. Principles and practices of effective staff management, supervision, and training. Principles and practices of administrative management. Americans with Disabilities Act (ADA) regulations. Family Medical Leave Act (FMLA) and California Family Rights Act (CFRA) regulations. Pertinent Local, State and Federal laws and regulations related to employee benefits and leave programs such as ACA, HIPAA, and IRS Section 125. Principles and practices of records management and reporting. Cost accounting procedures, practices, and their relationship to budgeting. Principles and practices of project management. Principles and practices of strategic planning. Techniques of testing, recruiting, and candidate selection criteria. Mathematical and statistical computations. Record keeping and file maintenance principles and procedures. Legal, ethical, and professional rules of conduct for public sector employees. Human Resources policies and procedures governing the retention and release of confidential information English usage, spelling, grammar, punctuation, and basic mathematical principles Principles, practice, and legal requirements of employee benefits administration, including health, dental, vision, life insurance, COBRA, worker’s compensation, and retirement systems Public human resources policies and labor agreements affecting benefits and leave administration Budgeting and financial practices related to benefits funding and cost analysis Methods of data analysis, benefits benchmarking, and vendor performance evaluation Effectively communicating complex benefit programs to diverse employee populations Interpreting and applying benefit-related policies, contracts, and legislation Managing vendor relationships and contracts Using HRIS and benefits administration platforms (e.g. PeopleSoft, Munis, and NeoGov) Developing and presenting reports, recommendations, and cost analyses Leading and developing staff in a team-oriented environment Collective Bargaining Agreements in relation to Memorandum of Understanding (MOUs) Skills
Establishing policies and procedures to achieve desired goals and maintain conformity with Federal, State, and Local regulations and best practices. Exercising sound judgment and political astuteness in complex situations. Developing creative and effective solutions to challenging problems and issues. Coordinating activities across multiple City departments and other agencies. Selecting, training, supervising, developing, evaluating, and motivating staff. Coordinating and overseeing department budgeting and/or fiscal reporting activities. Preparing and delivering clear and concise oral and written reports, policies, procedures, and other materials. Maintaining accurate and complete record files Using work-related computer applications such as Microsoft Windows, Word, Excel, Outlook, database management, and internet communications. Prioritizing work and coordinating several simultaneous activities. Using initiative, discretion, and judgment within established procedures, guidelines, and rules. Defining problems, establishing facts, and drawing valid conclusions. Managing situations requiring diplomacy, fairness, firmness, and sound judgments. Interpreting and applying City, State, and Federal policies, laws, and regulations. Building effective teams and providing high-quality customer service. Communicating effectively, both verbally and in writing. Establishing and maintaining cooperative working relationships with City Management, City Council, department heads, managers, supervisors, employees, external auditors, external public and private agencies, and the general public. Planning, organizing, and directing the work of staff within a fast-paced public agency Analyzing and resolving sensitive or complex employee benefit issues Stay abreast on changes in legislation and industry best practices Implementing process improvements to enhance service delivery and efficiency Demonstrating accountability, motivating staff, and creating a positive team environment Using data and trends to drive decisions and solve problems Conveying information to various audiences and ensuring understanding of complex material Providing high-quality customer service and supporting employees with empathy and professionalism Planning, executing, and evaluating benefits-related projects and open enrollment periods effectively Maintaining integrity and confidentiality in dealing with employee data and personal information Navigating organizational and regulatory changes with resilience and flexibility. Applying safe work practices. Work Environment and Physical Demands
Work is performed in an office environment, in close proximity to other workers. Incumbent may be exposed to constant interruptions. Physical demands are moderate, consisting primarily of sitting, standing, walking, lifting, and carrying moderately heavy boxes and/or utilizing a hand dolly to lift and transport materials weighing up to 50 pounds. Incumbent must be able to see and hear in the normal range with or without correction and communicate verbally and in written form with great facility and must be able to be understood. Incumbent must have the stamina to work long hours and overtime, if assigned, and must be willing to work an irregular schedule, which may include weekends, holidays, evenings, and/or varying shifts.
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Under the direction of the assigned supervisor, the Human Resources Analyst develops, administers, implements, and coordinates various staff activities within the City’s Human Resources department including benefits administration, recruitment and retention, hiring and onboarding, compliance, employee relations, assisting with retirements, and a variety of paraprofessional and technical duties that are complex in nature. Trains, motivates, evaluates, and supervises Human Resources Department staff; performs related duties, as required. Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and responsibilities performed by incumbents of this class; employees may be assigned tasks that are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include but are not limited to the following: Responsibilities
Selects, trains, motivates, sets work priorities, and evaluates the performance of assigned staff. Provides technical assistance to staff in resolving problems or issues. Participates in the implementation of disciplinary actions and promotes teambuilding. Ensures compliance with State and Federal laws, rules, and regulations. Reviews and evaluates work methods and procedures. Manages and participates in the development and implementation of goals, objectives, and policies. Manages technical and complex duties related to employee benefits, including health, dental, vision, COBRA, life, and disability insurance. Administers, plans, organizes, and evaluates the development and implementation of employee and retiree benefit plans. Plans, prepares, and completes the age-in process for early retirees and dependents into Medicare supplemental programs. Reviews and updates individual election of benefits provided for each individual retiree classification. Obtains monthly, quarterly, and annual OSHA reports and submits reports to all departments, along with the Safety Committee, monitors required CalOSHA postings. Assists with Workers’ Compensation claims and works closely with the Human Resources Officer. Administers and coordinates 457, 401a plans, and CalPERS benefits. Assists with the design and development of benefits training and instructional materials. Develops and administers benefit policies and procedures. Oversees, reviews, verifies, edits, and inputs personnel/benefit transactions. Assists with the hiring and onboarding processes for new hires and promotions. Oversees and conducts new employee orientations. Oversees, develops, maintains, and administers complex record keeping including new hires, promotions, merit increases, transfers, terminations, retirements, salary adjustments, and all other personnel changes. Oversees and maintains employee personnel files. Assists with the City’s employee evaluation/merit program. Assists with extending and/or withdrawing job offers. Assists with maintaining the Position Control and Employee Master database. Responds to public records requests. Develops and maintains job classification descriptions. Assists with the coordination of staffing needs with the Human Resources Officer and administers all phases of recruitment processes. Oversees the evaluation of applications, and maintains accurate, complete, and current recruitment and testing records. Oversees and prepares statistical analysis of examination results to ensure accuracy. Assists with technical and selection interviews. Assist with the design and development of department-related brochures and marketing materials. Attends job fairs and other events to promote City employment opportunities. Coordinates employee training. Tracks department expenditures for adherence to budgetary boundaries. Compiles monthly, quarterly, and yearly operations reports. Oversees departmental inventory and purchasing. Oversees and processes invoices and resolves billing issues. Conducts class and compensation surveys which includes researching, compiling, analyzing, and summarizing data on salaries, classification, and benefits. Conducts job analysis audits, meet with personnel, and develop necessary reports. Assists with employee discipline processes, personnel investigations, and prepares documentation and reports. Responds to complaints and requests for information from the public and City staff. Monitors ongoing proposed and/or approved State and Federal laws for the department and the City. Adjusts administrative procedures to remain in compliance with applicable labor laws and regulations. Serves as a resource for advising staff on labor related laws, regulations, policies, and procedures. Composes correspondence, memos, and reports. Assists with preparing agenda items. Attends various professional organization meetings, Committee meetings, department-related meetings, workshops, and other regulatory meetings as a representative of the City. Coordinates vendor meetings, events, and seminars. Implements and monitors department programs. May assist Risk Management or Emergency Management, as needed. Responds to verifications and confidential government agency inquiries. Participates and coordinates special projects. Maintains confidentiality of work-related issues and City information. Assists with the development, management, and monitoring of the agency-wide personnel budget, ensuring compliance with public sector fiscal policies, labor agreement, and staffing allocations. Safely operates City vehicles and equipment. Education, Training and Experience Guidelines
Bachelor’s degree from an accredited four-year college or university with major coursework in Human Resources, Business Administration, Public Administration or a closely related field AND three (3) years of professional experience in Human Resources with a governmental agency in one (1) or more of the following areas: benefits administration, compliance, onboarding, and/or recruitment and retention, is required. One (1) year of lead or supervisory experience is preferred. License and Certification Requirement: Must possess a valid California class “C” driver’s license upon hire and maintain it throughout the length of employment with the City of Victorville. Knowledge
City policies, procedures, and Municipal Code. Principles and practices of human resource administration. Principles and practices of effective staff management, supervision, and training. Principles and practices of administrative management. Americans with Disabilities Act (ADA) regulations. Family Medical Leave Act (FMLA) and California Family Rights Act (CFRA) regulations. Pertinent Local, State and Federal laws and regulations related to employee benefits and leave programs such as ACA, HIPAA, and IRS Section 125. Principles and practices of records management and reporting. Cost accounting procedures, practices, and their relationship to budgeting. Principles and practices of project management. Principles and practices of strategic planning. Techniques of testing, recruiting, and candidate selection criteria. Mathematical and statistical computations. Record keeping and file maintenance principles and procedures. Legal, ethical, and professional rules of conduct for public sector employees. Human Resources policies and procedures governing the retention and release of confidential information English usage, spelling, grammar, punctuation, and basic mathematical principles Principles, practice, and legal requirements of employee benefits administration, including health, dental, vision, life insurance, COBRA, worker’s compensation, and retirement systems Public human resources policies and labor agreements affecting benefits and leave administration Budgeting and financial practices related to benefits funding and cost analysis Methods of data analysis, benefits benchmarking, and vendor performance evaluation Effectively communicating complex benefit programs to diverse employee populations Interpreting and applying benefit-related policies, contracts, and legislation Managing vendor relationships and contracts Using HRIS and benefits administration platforms (e.g. PeopleSoft, Munis, and NeoGov) Developing and presenting reports, recommendations, and cost analyses Leading and developing staff in a team-oriented environment Collective Bargaining Agreements in relation to Memorandum of Understanding (MOUs) Skills
Establishing policies and procedures to achieve desired goals and maintain conformity with Federal, State, and Local regulations and best practices. Exercising sound judgment and political astuteness in complex situations. Developing creative and effective solutions to challenging problems and issues. Coordinating activities across multiple City departments and other agencies. Selecting, training, supervising, developing, evaluating, and motivating staff. Coordinating and overseeing department budgeting and/or fiscal reporting activities. Preparing and delivering clear and concise oral and written reports, policies, procedures, and other materials. Maintaining accurate and complete record files Using work-related computer applications such as Microsoft Windows, Word, Excel, Outlook, database management, and internet communications. Prioritizing work and coordinating several simultaneous activities. Using initiative, discretion, and judgment within established procedures, guidelines, and rules. Defining problems, establishing facts, and drawing valid conclusions. Managing situations requiring diplomacy, fairness, firmness, and sound judgments. Interpreting and applying City, State, and Federal policies, laws, and regulations. Building effective teams and providing high-quality customer service. Communicating effectively, both verbally and in writing. Establishing and maintaining cooperative working relationships with City Management, City Council, department heads, managers, supervisors, employees, external auditors, external public and private agencies, and the general public. Planning, organizing, and directing the work of staff within a fast-paced public agency Analyzing and resolving sensitive or complex employee benefit issues Stay abreast on changes in legislation and industry best practices Implementing process improvements to enhance service delivery and efficiency Demonstrating accountability, motivating staff, and creating a positive team environment Using data and trends to drive decisions and solve problems Conveying information to various audiences and ensuring understanding of complex material Providing high-quality customer service and supporting employees with empathy and professionalism Planning, executing, and evaluating benefits-related projects and open enrollment periods effectively Maintaining integrity and confidentiality in dealing with employee data and personal information Navigating organizational and regulatory changes with resilience and flexibility. Applying safe work practices. Work Environment and Physical Demands
Work is performed in an office environment, in close proximity to other workers. Incumbent may be exposed to constant interruptions. Physical demands are moderate, consisting primarily of sitting, standing, walking, lifting, and carrying moderately heavy boxes and/or utilizing a hand dolly to lift and transport materials weighing up to 50 pounds. Incumbent must be able to see and hear in the normal range with or without correction and communicate verbally and in written form with great facility and must be able to be understood. Incumbent must have the stamina to work long hours and overtime, if assigned, and must be willing to work an irregular schedule, which may include weekends, holidays, evenings, and/or varying shifts.
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