Director of Nursing & Quality

JOB SUMMARY: Responsible for overseeing all clinical nursing operations and ensuring the delivery of high-quality patient care. This role provides supervision and direction to nursing staff, manages quality improvement initiatives, and ensures compliance with regulatory standards and best practices. Serves as GHC’s QI/QA Program Director overseeing Quality Improvement program and initiatives. This includes monitoring effectiveness by collecting, analyzing, and reporting relevant data. The Director of Nursing & Quality ensures regular quality review meetings are conducted, findings are documented, and action plans are developed and tracked. ESSENTIAL DUTIES AND RESPONSIBILITIES: Supervises clinical support staff including nurses and medical assistants. This includes recruitment, hiring, orientation, ongoing development, performance and disciplinary evaluation. Responsible for oversite and clinical compliance across clinical systems such as sterilization, point-of-care lab, clinical devices, inventory management Oversee and support immunization services Oversee daily clinical operations in collaboration with the COO and CMO to ensure high quality patient care Collaborate with the office manager on front office activities supporting high quality patient care. Coordinate and manage clinical support staff scheduling in partnership CMO, ensuring alignment with provider schedules and operational needs Ensure compliance with regulatory standards, accreditation requirements, and evidence-based nursing practices Maintains and updates nursing and quality policies and procedures in collaboration with the COO Review, evaluate, and continuously improve clinical workflows, including enhancements to processes and optimization of the electronic health record (EHR) system Support professional development and training for nursing staff to promote continuous learning and excellence Serves as the QA/QI Program Director Ensures QAQI operating procedures are implemented and updated as necessary Ensures QAQI assessments are conducted Monitors the outcomes of AQAI activities and performance Conduct regular quality review meetings. Serves on the Board of Directors QAQI committee. Develop, implement, and monitor quality improvement initiatives, under the GHC QA/QI Plan. Collect, analyze, and report data to assess and monitor the outcomes of QA/QI activities and performance measures Maintain accurate records and documentation for quality assurance and regulatory compliance. Work Experience: Minimum of five years’ experience in Nursing. Two to three years’ experience in leadership. Community Health Center experience preferred. Education, Certification and Licensure: Post secondary education in Nursing. Maintain current, active license with the State of Alaska as a Licensed Practical Nurse or Registered Nurse. Knowledge, Skills, and Abilities: Strong understanding of the English language, including grammar, usage, and composition Excellent writing skills Basic computer skills and experience with computer programs such as Microsoft Office Ability to speak clearly, concisely, and effectively; ability to listen to and understand information and ideas presented verbally Ability to learn, organize and communicate technical subject matter to others Organizational and time management skills Ability to manage multiple tasks and establish priorities Ability to work independent Skills in assertiveness and communication Ability to work effectively with others and promote a team environment Ability to utilize various office machines including copiers, computers, fax machines, calculator Promote GHC’s Mission, Vision, and Values

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