City Of Collinsville
The City of Collinsville is seeking a part-time Finance Associate to provide front-line customer service and support for City Hall operations. This role is fast-paced and customer-facing, requiring strong communication skills, accuracy, and attention to detail.
Job Responsibilities
Provide excellent customer service to City of Collinsville customers, including residents, non-resident water and sewer customers, internal staff, and elected officials Answer all City Hall main-line phone calls, assist or redirect callers as needed Respond to inquiries from a variety of sources (in person, phone, online, email, etc.) in a prompt, accurate, and friendly manner Process cash, credit card, check, and ACH payments for utility bills, permits, and other miscellaneous fees Review and process applications for new water, sewer, and trash service Minimum Qualifications
Must have availability to work Monday and Friday and one additional half-day per week, approximately 20 hours a week. 3 years of customer support experience or experience of customer service Ability to work in a fast-paced environment Strong analytical and problem-solving skills Ability to stay calm and maintain composure during stressful situations Effective communication skills, both verbal and in writing Comfortable with cash handling and high volumes of financial transactions; skilled in cash balancing General knowledge of accounting principles as they relate to fund accounting, accounts payable, accounts receivable, utility billing, and general ledger functions Bilingual candidates are highly preferred Pay Rate
$20.00 per hour.
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Provide excellent customer service to City of Collinsville customers, including residents, non-resident water and sewer customers, internal staff, and elected officials Answer all City Hall main-line phone calls, assist or redirect callers as needed Respond to inquiries from a variety of sources (in person, phone, online, email, etc.) in a prompt, accurate, and friendly manner Process cash, credit card, check, and ACH payments for utility bills, permits, and other miscellaneous fees Review and process applications for new water, sewer, and trash service Minimum Qualifications
Must have availability to work Monday and Friday and one additional half-day per week, approximately 20 hours a week. 3 years of customer support experience or experience of customer service Ability to work in a fast-paced environment Strong analytical and problem-solving skills Ability to stay calm and maintain composure during stressful situations Effective communication skills, both verbal and in writing Comfortable with cash handling and high volumes of financial transactions; skilled in cash balancing General knowledge of accounting principles as they relate to fund accounting, accounts payable, accounts receivable, utility billing, and general ledger functions Bilingual candidates are highly preferred Pay Rate
$20.00 per hour.
#J-18808-Ljbffr