Clayton Homes (New)
Relocation assistance is available for this opportunity in Maryville, TN. Candidates will be considered from any US State.
Opened in 2018, Clayton Lodge & Retreat is a purpose-built destination supporting the professional development of Clayton Homes team members. The property features 64 cabin rooms, a cottage home, and a 26,000 sq. ft. training center. Designed for team members to
Explore, Focus, and Grow , the Lodge delivers transformative learning and hospitality experiences grounded in Clayton’s core values. As the scope of this role expands, the
Director of Hospitality & Lodge Operations
will not only lead day-to-day operations at the Lodge but also assume responsibility for
event execution, culinary programming, and bar operations across
our campus. This role demands a strategic hospitality leader with a passion for excellence, strong operational expertise, and the ability to elevate experiences. Director of Hospitality
Skills Expertise in F&B cost controls, vendor management, and event logistics Strong leadership skills with a focus on team development and coaching Deep experience in guest service delivery and hospitality standards Proficient in Opera PMS, Monscierge, Concur, Oracle, and Dormakaba Exceptional communication and collaboration skills Director of Hospitality Duties Lead the overall vision, direction, and execution of hospitality experiences across campus. Build and develop high-performing, service-driven teams aligned with company values. Partner cross-functionally to ensure consistent guest experiences and world-class service delivery. Guide the long-term evolution of venues, including guest services, team development, and experience design. Oversee hospitality operations on campus, with a focus on culinary, bar, and event programming. Ensure seamless event execution, high-quality food and beverage service, and alignment with guest, student and team member expectations. Develop scalable SOPs for service, inventory, and event logistics across campus. Create and manage annual budgets, forecasts, and capital plans. Monitor key metrics (e.g., NPS, cost per guest, food & beverage margins), using data to drive performance improvements. Ensure operational compliance and optimize processes for quality and efficiency. Contribute to enterprise-wide projects and initiatives. Flex across departments and locations as needed to support organizational goals. Director of Hospitality
Education: Bachelor’s degree in hospitality, Business Management, or relevant field. Director of Hospitality
Years of Related Experience: 8+ years of progressive experience in hospitality or resort management 3+ years in food & beverage operations 3+ years managing events or conferences 2+ years managing multi-site operations or large-scale hospitality programs Director of Hospitality
Licenses/Certifications Food Handling and Alcohol Service certifications preferred Project Management certification and bilingual skills are a plus Level 16 $139,935 -$174,919 Why Clayton? Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more. As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program. Clayton is proud to have earned spots on the following Forbes lists: America’s Best Employers, America’s Best Employers by State, Best Employers for Diversity, Best Employers for Women. At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members. Clayton’s Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga / barre studio, volleyball and basketball courts, walking paths, and a disc golf course. Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Business Unit - B00015 HomeTeam
Director of Hospitality Relocation assistance is available for this opportunity in Maryville, TN. Candidates will be considered from any US State. Opened in 2018, Clayton Lodge & Retreat is a purpose-built destination supporting the professional development of Clayton Homes team members. The property features 64 cabin rooms, a cottage home, and a 26,000 sq. ft. training center. Designed for team members to
Explore, Focus, and Grow , the Lodge delivers transformative learning and hospitality experiences grounded in Clayton’s core values. As the scope of this role expands, the
Director of Hospitality & Lodge Operations
will not only lead day-to-day operations at the Lodge but also assume responsibility for
event execution, culinary programming, and bar operations across
our campus. This role demands a strategic hospitality leader with a passion for excellence, strong operational expertise, and the ability to elevate experiences. Director of Hospitality
Skills Expertise in F&B cost controls, vendor management, and event logistics
Strong leadership skills with a focus on team development and coaching
Deep experience in guest service delivery and hospitality standards
Proficient in Opera PMS, Monscierge, Concur, Oracle, and Dormakaba
Exceptional communication and collaboration skills
Director of Hospitality Duties Lead the overall vision, direction, and execution of hospitality experiences across campus.
Build and develop high-performing, service-driven teams aligned with company values.
Partner cross-functionally to ensure consistent guest experiences and world-class service delivery.
Guide the long-term evolution of venues, including guest services, team development, and experience design.
Oversee hospitality operations on campus, with a focus on culinary, bar, and event programming.
Ensure seamless event execution, high-quality food and beverage service, and alignment with guest, student and team member expectations.
Develop scalable SOPs for service, inventory, and event logistics across campus.
Create and manage annual budgets, forecasts, and capital plans.
Monitor key metrics (e.g., NPS, cost per guest, food & beverage margins), using data to drive performance improvements.
Ensure operational compliance and optimize processes for quality and efficiency.
Contribute to enterprise-wide projects and initiatives. Flex across departments and locations as needed to support organizational goals.
Director of Hospitality
Education: Bachelor’s degree in hospitality, Business Management, or relevant field. Director of Hospitality
Years of Related Experience: 8+ years of progressive experience in hospitality or resort management
3+ years in food & beverage operations
3+ years managing events or conferences
2+ years managing multi-site operations or large-scale hospitality programs
Director of Hospitality
Licenses/Certifications Food Handling and Alcohol Service certifications preferred
Project Management certification and bilingual skills are a plus
Level 16 $139,935 -$174,919 Why Clayton? Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more. As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program. Clayton is proud to have earned spots on the following Forbes lists: America’s Best Employers, America’s Best Employers by State, Best Employers for Diversity, Best Employers for Women. At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members. Clayton’s Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga / barre studio, volleyball and basketball courts, walking paths, and a disc golf course. Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Business Unit - B00015 HomeTeam Our Story
Our passion is simple, and it's been our focus since 1956. We want to help people across America achieve the dream of homeownership. Today we build, sell, finance and insure our homes from coast to coast. Clayton is organized into six businesses that offer opportunities across multiple industries. Our success is in our team members - join our team and see how you can make us stronger. Clayton Shared Services (Corporate)
Corporate team members help support each business under the Clayton umbrella. This includes everything from our wellness team, internal audit, accounting/finance, digital marketing, legal, facilities and much more! We believe our strength is our people and we attract those who make us better. Our team members are encouraged to try new things, have a strong work-life balance and continue to grow their skill sets. Information Technology
We are in the middle of a digital transformation, and at Clayton Technology, our team members get that. Our collaborative and innovative culture encourages team members to grow to their full potential. With over 350 information technology team members, we help drive and support every business unit at Clayton by providing innovative technology solutions. Clayton Tech provides services to the entire company, including everything from strategy and planning to software development and IT operations. Clayton Home Building Group
Clayton Home Building Group has more than 12,000 team members across the United States, currently building more than 45,000 homes per year. We are committed to providing quality, beautiful homes to families across America, and it’s all possible with the knowledge and expertise of our hardworking team members. Clayton Retail
More than 1,900 team members support Clayton Retail, with over 350 retail centers across the United States. Our home consultants help customers choose from hundreds of floor plans and customize a new home to meet their needs. Clayton Retail, alongside our eight other retail brands, sells more than 17,000 homes annually, as we help people achieve the American dream of homeownership. Clayton Connect
Clayton Connect, part of Clayton Home Building Group, is responsible for safely transporting our homes and making sure they arrive free of damage. More than 200 team members cover an average of 6,000 miles a day, knowing they are doing more than delivering a home - they are delivering a family’s dream.
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Explore, Focus, and Grow , the Lodge delivers transformative learning and hospitality experiences grounded in Clayton’s core values. As the scope of this role expands, the
Director of Hospitality & Lodge Operations
will not only lead day-to-day operations at the Lodge but also assume responsibility for
event execution, culinary programming, and bar operations across
our campus. This role demands a strategic hospitality leader with a passion for excellence, strong operational expertise, and the ability to elevate experiences. Director of Hospitality
Skills Expertise in F&B cost controls, vendor management, and event logistics Strong leadership skills with a focus on team development and coaching Deep experience in guest service delivery and hospitality standards Proficient in Opera PMS, Monscierge, Concur, Oracle, and Dormakaba Exceptional communication and collaboration skills Director of Hospitality Duties Lead the overall vision, direction, and execution of hospitality experiences across campus. Build and develop high-performing, service-driven teams aligned with company values. Partner cross-functionally to ensure consistent guest experiences and world-class service delivery. Guide the long-term evolution of venues, including guest services, team development, and experience design. Oversee hospitality operations on campus, with a focus on culinary, bar, and event programming. Ensure seamless event execution, high-quality food and beverage service, and alignment with guest, student and team member expectations. Develop scalable SOPs for service, inventory, and event logistics across campus. Create and manage annual budgets, forecasts, and capital plans. Monitor key metrics (e.g., NPS, cost per guest, food & beverage margins), using data to drive performance improvements. Ensure operational compliance and optimize processes for quality and efficiency. Contribute to enterprise-wide projects and initiatives. Flex across departments and locations as needed to support organizational goals. Director of Hospitality
Education: Bachelor’s degree in hospitality, Business Management, or relevant field. Director of Hospitality
Years of Related Experience: 8+ years of progressive experience in hospitality or resort management 3+ years in food & beverage operations 3+ years managing events or conferences 2+ years managing multi-site operations or large-scale hospitality programs Director of Hospitality
Licenses/Certifications Food Handling and Alcohol Service certifications preferred Project Management certification and bilingual skills are a plus Level 16 $139,935 -$174,919 Why Clayton? Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more. As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program. Clayton is proud to have earned spots on the following Forbes lists: America’s Best Employers, America’s Best Employers by State, Best Employers for Diversity, Best Employers for Women. At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members. Clayton’s Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga / barre studio, volleyball and basketball courts, walking paths, and a disc golf course. Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Business Unit - B00015 HomeTeam
Director of Hospitality Relocation assistance is available for this opportunity in Maryville, TN. Candidates will be considered from any US State. Opened in 2018, Clayton Lodge & Retreat is a purpose-built destination supporting the professional development of Clayton Homes team members. The property features 64 cabin rooms, a cottage home, and a 26,000 sq. ft. training center. Designed for team members to
Explore, Focus, and Grow , the Lodge delivers transformative learning and hospitality experiences grounded in Clayton’s core values. As the scope of this role expands, the
Director of Hospitality & Lodge Operations
will not only lead day-to-day operations at the Lodge but also assume responsibility for
event execution, culinary programming, and bar operations across
our campus. This role demands a strategic hospitality leader with a passion for excellence, strong operational expertise, and the ability to elevate experiences. Director of Hospitality
Skills Expertise in F&B cost controls, vendor management, and event logistics
Strong leadership skills with a focus on team development and coaching
Deep experience in guest service delivery and hospitality standards
Proficient in Opera PMS, Monscierge, Concur, Oracle, and Dormakaba
Exceptional communication and collaboration skills
Director of Hospitality Duties Lead the overall vision, direction, and execution of hospitality experiences across campus.
Build and develop high-performing, service-driven teams aligned with company values.
Partner cross-functionally to ensure consistent guest experiences and world-class service delivery.
Guide the long-term evolution of venues, including guest services, team development, and experience design.
Oversee hospitality operations on campus, with a focus on culinary, bar, and event programming.
Ensure seamless event execution, high-quality food and beverage service, and alignment with guest, student and team member expectations.
Develop scalable SOPs for service, inventory, and event logistics across campus.
Create and manage annual budgets, forecasts, and capital plans.
Monitor key metrics (e.g., NPS, cost per guest, food & beverage margins), using data to drive performance improvements.
Ensure operational compliance and optimize processes for quality and efficiency.
Contribute to enterprise-wide projects and initiatives. Flex across departments and locations as needed to support organizational goals.
Director of Hospitality
Education: Bachelor’s degree in hospitality, Business Management, or relevant field. Director of Hospitality
Years of Related Experience: 8+ years of progressive experience in hospitality or resort management
3+ years in food & beverage operations
3+ years managing events or conferences
2+ years managing multi-site operations or large-scale hospitality programs
Director of Hospitality
Licenses/Certifications Food Handling and Alcohol Service certifications preferred
Project Management certification and bilingual skills are a plus
Level 16 $139,935 -$174,919 Why Clayton? Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more. As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program. Clayton is proud to have earned spots on the following Forbes lists: America’s Best Employers, America’s Best Employers by State, Best Employers for Diversity, Best Employers for Women. At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members. Clayton’s Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga / barre studio, volleyball and basketball courts, walking paths, and a disc golf course. Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Business Unit - B00015 HomeTeam Our Story
Our passion is simple, and it's been our focus since 1956. We want to help people across America achieve the dream of homeownership. Today we build, sell, finance and insure our homes from coast to coast. Clayton is organized into six businesses that offer opportunities across multiple industries. Our success is in our team members - join our team and see how you can make us stronger. Clayton Shared Services (Corporate)
Corporate team members help support each business under the Clayton umbrella. This includes everything from our wellness team, internal audit, accounting/finance, digital marketing, legal, facilities and much more! We believe our strength is our people and we attract those who make us better. Our team members are encouraged to try new things, have a strong work-life balance and continue to grow their skill sets. Information Technology
We are in the middle of a digital transformation, and at Clayton Technology, our team members get that. Our collaborative and innovative culture encourages team members to grow to their full potential. With over 350 information technology team members, we help drive and support every business unit at Clayton by providing innovative technology solutions. Clayton Tech provides services to the entire company, including everything from strategy and planning to software development and IT operations. Clayton Home Building Group
Clayton Home Building Group has more than 12,000 team members across the United States, currently building more than 45,000 homes per year. We are committed to providing quality, beautiful homes to families across America, and it’s all possible with the knowledge and expertise of our hardworking team members. Clayton Retail
More than 1,900 team members support Clayton Retail, with over 350 retail centers across the United States. Our home consultants help customers choose from hundreds of floor plans and customize a new home to meet their needs. Clayton Retail, alongside our eight other retail brands, sells more than 17,000 homes annually, as we help people achieve the American dream of homeownership. Clayton Connect
Clayton Connect, part of Clayton Home Building Group, is responsible for safely transporting our homes and making sure they arrive free of damage. More than 200 team members cover an average of 6,000 miles a day, knowing they are doing more than delivering a home - they are delivering a family’s dream.
#J-18808-Ljbffr