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NinjaOne

Salesforce Administrator

NinjaOne, Austin, Texas, us, 78716

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NinjaOne is a leading IT platform that streamlines and automates the work of IT teams around the world. As we continue to scale rapidly, the complexity of our systems grows - and so does our need for smart, collaborative individuals who can help us evolve. About the Role

We’re seeking a talented Salesforce Administrator who’s ready to roll up their sleeves and take ownership of impactful projects. This role offers the opportunity to build scalable systems, improve operational efficiency, and support teams that drive NinjaOne’s growth. Responsibilities

Help administer and enhance our Salesforce environment to align with evolving business goals Design and implement robust Flow automations to improve the efficiency of sales and marketing processes Lead Salesforce-related projects from discovery and requirements gathering to testing, deployment, and post-launch support Ensure all Salesforce users receive world-class support, while maintaining a clean and well-managed ticket queue to keep issues resolved and operations running smoothly Support and maintain third-party integrations including, but not limited to Salesloft, LeanData, ChiliPiper, Workato, Pardot, and DealHub CPQ in collaboration with other teams Work cross-functionally with stakeholders to develop scalable, reliable system solutions Translate business needs into technical specifications and communicate solutions clearly across the organization Promote best practices in data quality, system adoption, and user experience Collaborate with developers on APEX enhancements when needed Requirements

3-4 years of hands-on Salesforce Administration experience, particularly within Sales Cloud Advanced expertise in building and managing Salesforce Flow automations Experience supporting tools within the Salesforce ecosystem such as Salesloft, LeanData, ChiliPiper, Workato, Pardot, and DealHub CPQ Demonstrated ability to lead projects independently and deliver end-to-end solutions Comfort working in a dynamic, fast-moving environment Strong interpersonal skills with the ability to engage both technical and non-technical stakeholders Excellent problem-solving and organizational abilities Salesforce Administrator Certification strongly preferred NinjaOne is a leading unified IT management solution that simplifies the way IT teams work. We offer a collaborative, kind, and curious community, hybrid remote work, comprehensive benefits package, 401(k) plan, unlimited PTO, and opportunities for growth and advancement. We are an equal opportunity employer and welcome applicants from diverse backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law.

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