Protolabs
Be yourself at Protolabs
Why Protolabs?
We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home.
Join our team as a Senior Salesforce Administrator!
This is a hybrid role based at Headquarters in Maple Plain, MN.
We are looking for a Senior Salesforce Administrator to join our expanding technology organization to work with our global Finance, Manufacturing, Sales, Marketing, Customer Service, and Commerce Services teams performing business analysis for our custom software, automation platforms, and our unique customer website experience. You’ll be a key contributor on technology projects and initiatives that support, grow, and manage our technology capabilities at Protolabs globally!
You will
Own core platform configuration: custom objects, fields, page layouts, record types, roles, profiles, permission sets, sharing rules, queues, and assignment/territory rules
Build and maintain scalable automation with Flow (record-triggered, scheduled, screen flows), approval processes, and declarative tools; deprecate legacy Workflow/Process Builder
Design data model enhancements and guardrails that support sales, service, and quoting processes with minimal technical debt
Manage user lifecycle, license optimization, access reviews, and platform security (FLS, org-wide defaults, session/security settings, audit, Shield a plus)
Lead environment strategy and release management: sandboxes, change control, release notes, and post-release validation
Ensure data quality and stewardship in partnership with business teams: deduplication, validation rules, imports, ETL workflows, backup/restore, and retention policies aligned to compliance requirements
Partner with integration engineers on connected systems (e.g., ERP, marketing automation, data warehouse, CPQ); maintain connected apps, named credentials, and integration user standards
Support Service Cloud capabilities (e.g., case management, email-to-case, omni-channel, SLAs/entitlements, knowledge), Sales Cloud (lead management, opportunity process, forecasting, territory management) and Marketing Cloud (marketing automations, data alignment)
Drive governance and a Salesforce Center of Excellence: standards, documentation, architecture reviews, change advisory board participation, and platform roadmap
Provide Tier 2/3 support, proactive org health monitoring, and capacity planning; triage issues and root-cause problems
Create training materials and deliver enablement sessions to boost adoption and process excellence
Mentor junior admins and serve as a subject-matter expert for business partners and product owners
Uphold compliance with SOX, GDPR/CCPA, and internal IT controls including segregation of duties and change management
What it takes
Bachelor’s degree in Information Systems, Computer Science, Business, or equivalent practical experience
Salesforce Certified Administrator
5–7+ years of hands-on Salesforce administration experience, including at least 2 years in a senior or lead capacity
Minimal qualifications required in order to be considered for entry into the job
Deep expertise with Sales Cloud and Service Cloud; practical experience with Marketing Cloud, CPQ and/or Experience Cloud strongly preferred
Mastery of Flow and declarative automation patterns; strong understanding of when to use declarative vs. programmatic solutions
Working knowledge of Apex/SOQL and Lightning Web Components concepts sufficient to collaborate with developers and debug end-to-end processes
Proven release management experience using DevOps Center or comparable tools (e.g., SFDX, Git, Gearset/Copado) and a solid sandbox strategy
Strong data management skills: imports, dedupe, ETL, validation, and data governance in a complex, integrated environment
Experience with enterprise integrations (e.g., MuleSoft, Boomi, custom APIs) and AppExchange solutions (e.g., DocuSign, Conga, LeanData) is a plus
Comfortable operating in an Agile/Scrum framework with backlog management and clear user stories/acceptance criteria
Exceptional stakeholder management, communication, and documentation skills; able to translate business needs into scalable solutions
Knowledge, Skills, and Abilities
Systems thinking and solution architecture within the admin toolkit
Change management and user adoption
Analytical problem-solving and root-cause analysis
Attention to detail and data accuracy
Coaching and cross-functional collaboration
Preferred Qualifications:
Salesforce Certified Advanced Administrator
Platform App Builder
Sales Cloud Consultant and/or Service Cloud Consultant
CPQ Specialist (nice to have)
Marketing Cloud Account Engagement (Pardot) Specialist (nice to have)
What's in it for you
We offer a competitive Total Rewards Program including:
Salary, Bonus, Long Term Incentives
Health Insurance: Traditional OR High Deductible plan
Flexible Spending Accounts
Health Savings Account (including employer contributions)
Dental & Vision
Basic and Supplemental Life Insurance
Short-Term & Long-Term Disability
Paid caregiver leave
PTO + Holiday Pay + Wellness Hours + Volunteer Hours
401k with company match & immediate vest
Employee Stock Purchase Program at a 15% discounted rate
Matching grants through Protolabs foundation
And More!
$104,700 - $139,600 a year
Protolabs offers a competitive total rewards package, and compensation mix vary based on position, such as base wage, as well as other earnings including incentives and commissions. Actual pay offered will vary depending on multiple factors which may include, without limitation, job function, work experience, specialized skills, training, education, and certifications.
Proto Labs maintains ITAR-compliant operations in all of our United States based facilities. Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status. Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.
Proto Labs, Inc. is an Equal Opportunity Employer
Physical Demands:
While performing the essential duties of this job, the employee is regularly required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear. The employee is occasionally required to stand, walk, stoop or kneel and must occasionally lift and/or move up to 25 pounds.
Work Environment:
Indoors (A/C); nonsmoking; the majority of this job function is performed in an office setting requiring normal safety precautions. However, there may be job duties that require the employee to spend time in the manufacturing areas exposed to machinery and noise; eye protection occasionally required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.
#J-18808-Ljbffr
We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home.
Join our team as a Senior Salesforce Administrator!
This is a hybrid role based at Headquarters in Maple Plain, MN.
We are looking for a Senior Salesforce Administrator to join our expanding technology organization to work with our global Finance, Manufacturing, Sales, Marketing, Customer Service, and Commerce Services teams performing business analysis for our custom software, automation platforms, and our unique customer website experience. You’ll be a key contributor on technology projects and initiatives that support, grow, and manage our technology capabilities at Protolabs globally!
You will
Own core platform configuration: custom objects, fields, page layouts, record types, roles, profiles, permission sets, sharing rules, queues, and assignment/territory rules
Build and maintain scalable automation with Flow (record-triggered, scheduled, screen flows), approval processes, and declarative tools; deprecate legacy Workflow/Process Builder
Design data model enhancements and guardrails that support sales, service, and quoting processes with minimal technical debt
Manage user lifecycle, license optimization, access reviews, and platform security (FLS, org-wide defaults, session/security settings, audit, Shield a plus)
Lead environment strategy and release management: sandboxes, change control, release notes, and post-release validation
Ensure data quality and stewardship in partnership with business teams: deduplication, validation rules, imports, ETL workflows, backup/restore, and retention policies aligned to compliance requirements
Partner with integration engineers on connected systems (e.g., ERP, marketing automation, data warehouse, CPQ); maintain connected apps, named credentials, and integration user standards
Support Service Cloud capabilities (e.g., case management, email-to-case, omni-channel, SLAs/entitlements, knowledge), Sales Cloud (lead management, opportunity process, forecasting, territory management) and Marketing Cloud (marketing automations, data alignment)
Drive governance and a Salesforce Center of Excellence: standards, documentation, architecture reviews, change advisory board participation, and platform roadmap
Provide Tier 2/3 support, proactive org health monitoring, and capacity planning; triage issues and root-cause problems
Create training materials and deliver enablement sessions to boost adoption and process excellence
Mentor junior admins and serve as a subject-matter expert for business partners and product owners
Uphold compliance with SOX, GDPR/CCPA, and internal IT controls including segregation of duties and change management
What it takes
Bachelor’s degree in Information Systems, Computer Science, Business, or equivalent practical experience
Salesforce Certified Administrator
5–7+ years of hands-on Salesforce administration experience, including at least 2 years in a senior or lead capacity
Minimal qualifications required in order to be considered for entry into the job
Deep expertise with Sales Cloud and Service Cloud; practical experience with Marketing Cloud, CPQ and/or Experience Cloud strongly preferred
Mastery of Flow and declarative automation patterns; strong understanding of when to use declarative vs. programmatic solutions
Working knowledge of Apex/SOQL and Lightning Web Components concepts sufficient to collaborate with developers and debug end-to-end processes
Proven release management experience using DevOps Center or comparable tools (e.g., SFDX, Git, Gearset/Copado) and a solid sandbox strategy
Strong data management skills: imports, dedupe, ETL, validation, and data governance in a complex, integrated environment
Experience with enterprise integrations (e.g., MuleSoft, Boomi, custom APIs) and AppExchange solutions (e.g., DocuSign, Conga, LeanData) is a plus
Comfortable operating in an Agile/Scrum framework with backlog management and clear user stories/acceptance criteria
Exceptional stakeholder management, communication, and documentation skills; able to translate business needs into scalable solutions
Knowledge, Skills, and Abilities
Systems thinking and solution architecture within the admin toolkit
Change management and user adoption
Analytical problem-solving and root-cause analysis
Attention to detail and data accuracy
Coaching and cross-functional collaboration
Preferred Qualifications:
Salesforce Certified Advanced Administrator
Platform App Builder
Sales Cloud Consultant and/or Service Cloud Consultant
CPQ Specialist (nice to have)
Marketing Cloud Account Engagement (Pardot) Specialist (nice to have)
What's in it for you
We offer a competitive Total Rewards Program including:
Salary, Bonus, Long Term Incentives
Health Insurance: Traditional OR High Deductible plan
Flexible Spending Accounts
Health Savings Account (including employer contributions)
Dental & Vision
Basic and Supplemental Life Insurance
Short-Term & Long-Term Disability
Paid caregiver leave
PTO + Holiday Pay + Wellness Hours + Volunteer Hours
401k with company match & immediate vest
Employee Stock Purchase Program at a 15% discounted rate
Matching grants through Protolabs foundation
And More!
$104,700 - $139,600 a year
Protolabs offers a competitive total rewards package, and compensation mix vary based on position, such as base wage, as well as other earnings including incentives and commissions. Actual pay offered will vary depending on multiple factors which may include, without limitation, job function, work experience, specialized skills, training, education, and certifications.
Proto Labs maintains ITAR-compliant operations in all of our United States based facilities. Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status. Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.
Proto Labs, Inc. is an Equal Opportunity Employer
Physical Demands:
While performing the essential duties of this job, the employee is regularly required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear. The employee is occasionally required to stand, walk, stoop or kneel and must occasionally lift and/or move up to 25 pounds.
Work Environment:
Indoors (A/C); nonsmoking; the majority of this job function is performed in an office setting requiring normal safety precautions. However, there may be job duties that require the employee to spend time in the manufacturing areas exposed to machinery and noise; eye protection occasionally required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.
#J-18808-Ljbffr