Nexion Health Management
Information Technology Resource Coordinator
Nexion Health Management, Baltimore, Maryland, United States
This position is in-person at the Corporate Office, Sykesville, Maryland
We offer a warm and welcoming work environment, a comprehensive job-specific orientation to the position, competitive compensation, a full suite of benefits plus free medical imaging, outpatient surgery, and medical and behavioral telemedicine. In addition, through our Foundation, we offer scholarships to the children of our employees who are pursuing a healthcare degree and funds to employees experiencing an emergency loss. Individuals who thrive in a fast paced, dynamic, and progressive team environment are encouraged to email vooturi.hr@nexion-health.com to learn more about the Nexion employee experience.
Nexion affiliates operate 56 skilled nursing and rehabilitation as well as assisted living facilities in Louisiana, Mississippi and Texas. Each of our affiliate skilled nursing and assisted living campuses offers a home-like setting influenced by their own unique regional cultures. Our commitment to excellence is reflected in our positive clinical outcomes, resident and family member testimonials, satisfaction reports and AHCA Quality Awards.
Job Summary
The Information Technology Resource Coordinator isresponsible for managing IT hardware and services procurement, asset tracking,vendor management, and auditing across the enterprise. This role will assistwith ensuring the procurement, staging and continual vendor review processesare efficient, repeatable and structured throughout the organization. This is afull-time, non-exempt position. Major Responsibilities/Essential Functions
IT hardware procurement and management. IT licensing procurement and management. IT hardware lifecycle & asset disposalmanagement. Identify cost savings and process improvementopportunities. Hardware fleet audits and tracking. Audit and manage ISP, Voice, TV, software andother ITSM vendors. Perform PC hardware and software installation,configuration, and troubleshooting. Perform PC, laptop, and mobile device repair. Manage IT projects assigned by the IT Director. Collaborate with IT vendors to support IToperations. Serve as an escalation agent for the IT ServiceDesk. Assist in remote support and trouble-ticketescalations. Support the regional IT team as needed. Provide excellent customer service to end-users. Attend department/company meetings as assigned.
Minimum Qualifications
Eitherhave completed courses or currently studying Computer Science, Cyber Security,Information Technology, Computer Information Systems, or similar curriculum. Holdor working towards CompTIA A+, Net+, and Sec+ certifications. ITService Desk experience preferred
Required Knowledge, Skills and Abilities
Experiencemanaging Windows, iOS, Google devices and operating systems. Experiencewith Google Admin Console and Microsoft Endpoint Manager. Basicknowledge of printing and faxing technologies. Basicknowledge of TCP/IP networking. Abilityto organize and audit information and hardware in a structured fashion. Abilityto work in a fast-paced environment in a collaborative fashion. Abilityto adapt quickly to change. Abilityto handle confidential information. Abilityto portray professional appearance and attitude. Abilityto work cooperatively in a group setting. Abilityto lift and carry up to 30lbs.
Compensation and Benefits Package
We offer a great work environment, competitive compensation, and excellent benefits, which includes 100% Paid Vacation/Sick. free Telemedicine services for associates and family, Early Pay, Medical/Dental/Vision/401k, FSA, HSA, STD/LTD, Life Insurance/AD&D. M-F work at corporate office (first 90 days of employment). Thereafter, the in-effect corporate office schedule will apply to this position. Compensation: $26 per hour EOE M/F/D/V
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We offer a warm and welcoming work environment, a comprehensive job-specific orientation to the position, competitive compensation, a full suite of benefits plus free medical imaging, outpatient surgery, and medical and behavioral telemedicine. In addition, through our Foundation, we offer scholarships to the children of our employees who are pursuing a healthcare degree and funds to employees experiencing an emergency loss. Individuals who thrive in a fast paced, dynamic, and progressive team environment are encouraged to email vooturi.hr@nexion-health.com to learn more about the Nexion employee experience.
Nexion affiliates operate 56 skilled nursing and rehabilitation as well as assisted living facilities in Louisiana, Mississippi and Texas. Each of our affiliate skilled nursing and assisted living campuses offers a home-like setting influenced by their own unique regional cultures. Our commitment to excellence is reflected in our positive clinical outcomes, resident and family member testimonials, satisfaction reports and AHCA Quality Awards.
Job Summary
The Information Technology Resource Coordinator isresponsible for managing IT hardware and services procurement, asset tracking,vendor management, and auditing across the enterprise. This role will assistwith ensuring the procurement, staging and continual vendor review processesare efficient, repeatable and structured throughout the organization. This is afull-time, non-exempt position. Major Responsibilities/Essential Functions
IT hardware procurement and management. IT licensing procurement and management. IT hardware lifecycle & asset disposalmanagement. Identify cost savings and process improvementopportunities. Hardware fleet audits and tracking. Audit and manage ISP, Voice, TV, software andother ITSM vendors. Perform PC hardware and software installation,configuration, and troubleshooting. Perform PC, laptop, and mobile device repair. Manage IT projects assigned by the IT Director. Collaborate with IT vendors to support IToperations. Serve as an escalation agent for the IT ServiceDesk. Assist in remote support and trouble-ticketescalations. Support the regional IT team as needed. Provide excellent customer service to end-users. Attend department/company meetings as assigned.
Minimum Qualifications
Eitherhave completed courses or currently studying Computer Science, Cyber Security,Information Technology, Computer Information Systems, or similar curriculum. Holdor working towards CompTIA A+, Net+, and Sec+ certifications. ITService Desk experience preferred
Required Knowledge, Skills and Abilities
Experiencemanaging Windows, iOS, Google devices and operating systems. Experiencewith Google Admin Console and Microsoft Endpoint Manager. Basicknowledge of printing and faxing technologies. Basicknowledge of TCP/IP networking. Abilityto organize and audit information and hardware in a structured fashion. Abilityto work in a fast-paced environment in a collaborative fashion. Abilityto adapt quickly to change. Abilityto handle confidential information. Abilityto portray professional appearance and attitude. Abilityto work cooperatively in a group setting. Abilityto lift and carry up to 30lbs.
Compensation and Benefits Package
We offer a great work environment, competitive compensation, and excellent benefits, which includes 100% Paid Vacation/Sick. free Telemedicine services for associates and family, Early Pay, Medical/Dental/Vision/401k, FSA, HSA, STD/LTD, Life Insurance/AD&D. M-F work at corporate office (first 90 days of employment). Thereafter, the in-effect corporate office schedule will apply to this position. Compensation: $26 per hour EOE M/F/D/V
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