Circle Cardiovascular Imaging
Clinical Application Specialist (2025-047)
Circle Cardiovascular Imaging, Denver, Colorado, United States, 80285
About Circle Cardiovascular Imaging
Circle’s vision is to enable healthier Lives through better imaging by transforming cardiac magnetic resonance imaging (MR) and other advanced imaging technologies to improve Cardiovascular Care. Circle Cardiovascular’s CVI42 is the Cardiac MR market leader imaging processing software. Circle Cardiovascular Imaging (Circle) designs, builds, and implements the best-in-class cardiovascular Magnetic Resonance Imaging solutions. At the heart of everything we do is our unrelenting drive to continually offer better solutions for healthcare providers that improve healthcare outcomes. We strive to make Circle a place where employees are highly valued, engaged, and have opportunities for professional development. Position Overview
The Clinical Applications Specialist (CAS) is responsible for product training and application support during web sessions or hospital on-site sessions, as well as troubleshooting, software installation and upgrade for customer sites. The CAS works closely with Circle’s Account Sales Executives who are responsible for developing account relationships and deploying Circle sales strategies to acquire new hospital customers or sell additional licenses into existing hospitals or MRI clinics. Additionally, the CAS supports the Account Sales Executives who are responsible for deploying corporate resources for solutions selling to help our customers achieve their CMR, CT, Structural Heart or EP market objectives through our comprehensive product platforms and service offerings. The CAS will support the Account Sales Executive during the early part of the sales cycle and after the sales closing with product demonstrations, installations and customer follow-up. General Responsibilities
Product training to customers and business partners Pre-sales product demonstrations online, at congresses and on-site at hospitals Establishing and managing customer relationships Supporting educational partnerships with key-opinion leaders and training centers Acquire good product knowledge and keeping up-to-date with developments in the cardiac imaging field Setting up documentation for pre or post customer training, such as quick guides, presentations, tutorials, turning customers into power-users, etc. Provide customer feedback to the development team Documentation of all customer contacts via Circle’s CRM platform, SFDC Remote installation and configuration of Circle software, on-site visits as necessary and/or in conjunction with Circle’s IT Sales Support team Remote technical support to solve customer questions Required Skills/Experience
A strong background in medical imaging. Experience with cardiac MRI, CT, EP and structural heart post-processing applications is an asset Excellent communication skills and ability to teach Pro-active, outgoing personality with excellent communication skills Customer friendly and problem solving oriented, representative and responsible Committed and showing initiative Ability to work both in a team environment and independently Ability to travel ~ 40% Previous experience with Circle’s products is considered an asset
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Circle’s vision is to enable healthier Lives through better imaging by transforming cardiac magnetic resonance imaging (MR) and other advanced imaging technologies to improve Cardiovascular Care. Circle Cardiovascular’s CVI42 is the Cardiac MR market leader imaging processing software. Circle Cardiovascular Imaging (Circle) designs, builds, and implements the best-in-class cardiovascular Magnetic Resonance Imaging solutions. At the heart of everything we do is our unrelenting drive to continually offer better solutions for healthcare providers that improve healthcare outcomes. We strive to make Circle a place where employees are highly valued, engaged, and have opportunities for professional development. Position Overview
The Clinical Applications Specialist (CAS) is responsible for product training and application support during web sessions or hospital on-site sessions, as well as troubleshooting, software installation and upgrade for customer sites. The CAS works closely with Circle’s Account Sales Executives who are responsible for developing account relationships and deploying Circle sales strategies to acquire new hospital customers or sell additional licenses into existing hospitals or MRI clinics. Additionally, the CAS supports the Account Sales Executives who are responsible for deploying corporate resources for solutions selling to help our customers achieve their CMR, CT, Structural Heart or EP market objectives through our comprehensive product platforms and service offerings. The CAS will support the Account Sales Executive during the early part of the sales cycle and after the sales closing with product demonstrations, installations and customer follow-up. General Responsibilities
Product training to customers and business partners Pre-sales product demonstrations online, at congresses and on-site at hospitals Establishing and managing customer relationships Supporting educational partnerships with key-opinion leaders and training centers Acquire good product knowledge and keeping up-to-date with developments in the cardiac imaging field Setting up documentation for pre or post customer training, such as quick guides, presentations, tutorials, turning customers into power-users, etc. Provide customer feedback to the development team Documentation of all customer contacts via Circle’s CRM platform, SFDC Remote installation and configuration of Circle software, on-site visits as necessary and/or in conjunction with Circle’s IT Sales Support team Remote technical support to solve customer questions Required Skills/Experience
A strong background in medical imaging. Experience with cardiac MRI, CT, EP and structural heart post-processing applications is an asset Excellent communication skills and ability to teach Pro-active, outgoing personality with excellent communication skills Customer friendly and problem solving oriented, representative and responsible Committed and showing initiative Ability to work both in a team environment and independently Ability to travel ~ 40% Previous experience with Circle’s products is considered an asset
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