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America's Essential Hospitals

Membership Programs Coordinator

America's Essential Hospitals, Baltimore, Maryland, United States, 21276

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Senior Director of Human Resources at America's Essential Hospitals

The Membership Programs Coordinator enjoys a hybrid schedule, coming to the office two days per week and as needed for internal and external meetings, events, or general administrative coverage. The projected salary range for the Membership Programs Coordinator is $55,000-$62,000 per year. Position Summary:

We are seeking a highly organized, task-oriented and future thinking Membership Programs Coordinator to join our dynamic membership team. The Membership Programs Coordinator plans and executes governance projects to support the association’s committee structure. Also, they provide administrative, logistical, and technological assistance for C-Suite leaders, member engagement functions, board of directors’ activities, meetings, events, and webinars. PRINCIPAL DUTIES AND RESPONSIBILITIES OF THE MEMBERSHIP PROGRAMS COORDINATOR Assure current and accurate data in the Association Management System regarding all board members, committee members, and member CEOs. Develop and maintain annual committee meeting schedule; manage meeting invitations and RSVPs. Coordinate multiple schedules, prioritized requests, and correspondence on behalf of senior leadership to support governance projects. Prepare and disseminate agendas and supporting materials; synthesize committee discussions, prepare, and disseminate minutes of each meeting; handle sensitive information with discretion. General Administrative Support/Member Service Perform membership data entry and maintenance, including individual records, company records, dues contacts, and other routine database updates. Provide administrative support to the member services team, including but not limited to: expense reports, document preparation, and dissemination. Support association interest groups: manage all scheduling and communications with the group leadership and participants and assist members with accessing calls, as needed. Coordinate large mailings for membership recruitment, retention, and dues billing. As a member of the association Admin team, serve as back up to Office Coordinator as needed. Meetings and Events Provide administrative support to the meetings and events team, including but not limited to: complex calendaring, materials production, and SharePoint organization and upkeep. Input and ensure current and accurate data in the association’s membership database related to events. Schedule and coordinate planning meetings and conference calls. Support logistics for in-person events, including coordinating materials production, printing, collating, and shipment. MINIMUM EDUCATION & EXPERIENCE FOR THE MEMBERSHIP PROGRAMS COORDINATOR: Two years of work experience in a customer-facing administrative support role. Bachelor’s or associate’s degree in English, liberal arts or related field preferred. Advanced skills in Microsoft Word, Teams, Outlook and PowerPoint to include demonstrated ability to simultaneously manage multiple priorities, and update and maintain calendars, create mail merges, agendas and meeting materials. Basic experience with Microsoft Excel and hybrid meeting technology (Zoom, etc.) Data entry experience, preferably with Fonteva, or Salesforce-based software. Previous experience at a professional society or trade association, or other member organization a plus. ESSENTIAL CHARACTERISTICS OF THE MEMBERSHIP PROGRAMS COORDINATOR: Superior attention to detail and organizational skills Proven ability to apply day-to-day tasks to scalable, future-oriented planning that aligns with organizational needs. Ability to learn the preferences of executives and anticipate future needs. Solid professional writing and proofreading skills. Fully invested, ready to offer new/ innovative ideas and apply practical expertise in contribution to department's goals and overall office administration. Versatile and reliable self-starter able to resolve relevant issues spontaneously; total reliability; with first-rate communication skills. Constructive and creative approach to problem-solving. Ability to demonstrate behaviors consistent with association core values. Ability to learn AV set up for in-person and remote meetings to include Teams, Zoom, etc. Ability to commute to the Washington, D.C., office. Ability to provide in-person office coverage a minimum of two days per week and as needed. Ability to travel occasionally as needed for annual conference, meetings, etc. Benefits include medical insurance, vision insurance, 401(k), paid maternity leave, paid paternity leave, and disability insurance.

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