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Senior Solutions (Senior Solutions At Home, Inc.)

Staffing Coordinator

Senior Solutions (Senior Solutions At Home, Inc.), West Orange, New Jersey, us, 07052

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Staffing Coordinator

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Senior Solutions (Senior Solutions At Home, Inc.)

Base pay range

$18.00/hr - $22.00/hr

This position has primary responsibility for staffing and scheduling in home care services for Always Best Care Bergen & Passaic. The Staffing Coordinator matches caregivers with senior clients. This position involves extensive telephone work and interaction with caregivers, clients, and health care professionals. The Staffing Coordinator also responds to inquiries from prospective clients.

Responsibilities

Must have home care scheduling experience.

Matches appropriate caregivers to cases based on personality, availability, and skill set.

Makes sure that all cases are covered and arranged as needed.

Handles/resolves caregiver issues, problems and scheduling changes.

Provides information about services to prospective clients.

Serves as the point of contact for clients, caregivers and case managers.

Works closely with Director, Client Services and/or Owner to ensure that hours and pay rates are correct for payroll and billing rates are appropriate for invoicing.

Regular on-call rotation required.

WellSky Personal Care (formerly ClearCare) experience preferred.

Must be able to multitask and work under high level of stress.

Qualifications

Education: High School Diploma/GED required.

Experience: 1+ years of experience in home care staffing or customer service in a home care setting.

Must be a good problem solver and be able to work independently.

Excellent telephone and interpersonal skills.

Must be well-organized and have good attention to detail.

Must be able to work well under pressure.

Reports to Director, Client Services and/or Owner

Employment details

Hours: 9:00 AM - 5:00 PM, Monday through Friday

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Compensation: Competitive Rates

Benefits

Paid time off

Location and commute Work Location: In person

Ability to commute/relocate: 111 Northfield Avenue, West Orange, NJ 07052: Reliably commute for work (Required)

Experience

Computer skills: 1 year (Required)

In home care scheduling: 2 years (Required)

Office: 2 years (Required)

Work Location: In person

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