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Vaco Recruiter Services

Client Service Associate

Vaco Recruiter Services, Columbia, Maryland, United States, 21046

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Client Service Associate

Location:

On Site Columbia, MD

About the Role

Our client is seeking a diligent, client-oriented

Client Service Associate

who will serve as a front-desk presence and administrative support to a team of advisors. This is a hybrid role combining client service and administrative responsibilities, with room for growth into deeper advisory support roles. As the first point of contact, you’ll help foster strong relationships with clients, support operational workflows, and assist in executing daily client requests. You’ll work in a collaborative environment supporting multiple advisors and associates, including one associate who is nearing retirement. Key Responsibilities

Serve as the front desk liaison: greet clients, answer phones, assist walk-ins, and route inquiries appropriately

Provide administrative support including document intake, scheduling, office logistics, and general operations

Act as a key point of contact for client questions or concerns; escalate to advisors when needed

Maintain and update client records in the CRM (Salesforce)

Own account maintenance tasks: prepare and collect required documentation, support transfers, liaise with custodians

Assist in executing money transfers, facilitating trades, and handling ad hoc client requests

Generate and substantiate meeting reports, prep materials, and presentation support

Help coordinate and drive team projects and process improvements, tracking tasks through to completion

Work across internal teams (investment, operations, accounting) to ensure client needs are fulfilled

Qualifications & Skills

Bachelor’s degree in Finance, Economics, Business, or related field

Minimum 2–4 years of relevant client service, administrative, or EA experience

in financial services

(for more senior title, 4+ years preferred)

Strong communication skills (verbal, written); client-facing comfort required

Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)

Experience with Salesforce or similar CRM preferred

Series 65 license a plus (but not required)

High level of professionalism, organization, attention to detail, and the ability to multitask in a fast-paced environment

Must be able to work fully in-office 5 days per week

Compensation & Benefits

Salary range:

$65,000 to $80,000+ , depending on experience and skill set

401(k) with employer matching

Health, medical, vision coverage

Employer health savings account

Support for continuing education and professional development

Opportunity for upward mobility into senior client service or advisory support roles

Why This Role & Why Join Us?

You’ll be embedded in a dynamic, growing wealth management firm now rebranded as Composition Wealth

You’ll gain exposure across client service, operations, and advisory functions, offering multiple career paths

You’ll be part of a culture that values collaboration, teamwork, and professional development

The firm is in growth mode and actively acquiring new practices, meaning opportunities for broad exposure and influence

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