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California Coast University

Director of Revenue Operations

California Coast University, New York, New York, us, 10261

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Overview Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, focusing on commercial fleets, vehicles, and drivers. Coast's mission is to deliver modern digital experiences and affordable and transparent financial services products at transformational scale, beginning with the Coast Fleet and Fuel Card built on a cutting-edge spend management platform.

We’re seeking a

Sr. Manager/Director of Revenue Operations

to own the design, implementation, and management of the systems, processes, and data infrastructure that power Coast’s sales, marketing, partnerships, and customer success teams. As the Sr. Manager/Director of RevOps, you’ll be the operational backbone of our go-to-market engine—building systems, processes, and insights that accelerate growth, improve conversion and retention, and support our next stage of scale.

This is a high-impact, cross-functional role that requires a strategic thinker who can also roll up their sleeves to drive execution. You’ll work closely with GTM leadership, finance, product, and data teams to ensure revenue teams have the operational leverage, insights, and tooling they need to hit their targets and deliver exceptional customer experiences.

Responsibilities

Strategy & Planning

Partner with GTM leadership to develop and execute revenue growth strategies and forecasting models

Lead annual and quarterly planning processes across sales, marketing, partnerships, and customer success

Systems & Tools

Own the architecture, administration, and development of our revenue tech stack (including Salesforce, HubSpot, Outreach, Grain, Calendly, ZoomInfo, and Cloudingo)

Implement new tools and integrations to support GTM scale, including lead scoring, routing, lifecycle automation, and attribution

Maintain clean, structured data across platforms through robust data governance and enrichment

Analytics & Insights

Build and maintain reporting that provides real-time insights into pipeline health, funnel metrics, conversion rates, pipeline velocity, sales rep productivity, CAC/LTV, and churn

Partner with finance and data teams to ensure forecasting accuracy and metric consistency across dashboards, executive reporting, and board reporting

Own attribution modeling and campaign tracking to measure marketing and sales ROI across all channels

Deliver actionable insights to improve performance across lead generation, sales productivity, and customer retention

Process Optimization

Define, standardize, and continuously improve processes for lead routing, account scoring, sales cycle management and opportunity stages, territory design and assignment, account expansion, compensation design, and sales enablement

Drive operational rigor and excellence across marketing, sales, partnership and CS teams by ensuring adherence to defined processes and adoption of playbooks and enablement programs

Cross-Functional Leadership

Serve as the operational lead across GTM teams, ensuring alignment on targets, reporting, and system workflows

Act as the connective tissue across GTM, finance, and product teams to link product usage, pricing, and customer segmentation to GTM strategy

Lead RevOps roadmap planning and own project management for cross-functional system and tooling initiatives

Requirements

7+ years of experience in Revenue Operations, Sales Operations, or a related role with at least 3+ years in high-growth B2B SaaS or fintech environment

Experience scaling RevOps functions at a startup or Series B/C company

Expertise in Salesforce administration and optimization, including complex workflows, process builders, validation rules, and integrations

Deep knowledge of modern GTM tools and systems; strong systems thinking and ability to design scalable processes

Proven experience working with SQL and BI tools to self-serve data and drive insights

Strong analytical skills with the ability to derive insights and tell stories with data

Excellent communication and project management skills; proven ability to influence senior stakeholders and lead cross-functional initiatives

Highly analytical, systems-oriented, and detail-oriented with a bias toward action and a love for building structure in fast-paced, ambiguous environments

Compensation

Salary range: $160,000 - $200,000 annually

Signing bonus

Equity grant: commensurate with level determined at the discretion of the company, with meaningful potential upside given the company’s early stage

Benefits overview

Medical, dental and vision insurance

Flexible paid time off (vacation, personal well being, paid holidays)

Tools to help manage your financial wellness, including webinars, access to an equity tax advisory service, and company-sponsored 401(k)

Paid parental leave

$400 accessories allowance (a keyboard, mouse, headphones, etc.)

Education stipend

Free lunch every Friday

Coast is committed to diversity, equity, and inclusion. We are building a diverse and inclusive environment, so we encourage people of all backgrounds to apply. We’re an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.

About Coast Coast is founded and led by Daniel Simon, who previously cofounded Bread (breadpayments.com), a leading payments and credit technology firm backed by some of the world’s top VCs which was acquired for $500MM+ in 2020. Coast recently raised $27.5M in a Series A financing co-led by Accel and Insight Partners. We’re backed by top fintech and mobility venture funds – including Better Tomorrow Ventures, Bessemer Venture Partners, BoxGroup, Foundation Capital, Greycroft, and Colle – and premier angel investors – including Max Levchin (Affirm), Josh Abramowitz (Bread), Jason Gardner (Marqeta), William Hockey (Plaid), Ryan Petersen (Flexport), and many others.

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