Dinsmore & Shohl LLP
Client Account Representative (Accounts Receivable)
Dinsmore & Shohl LLP, Morgantown, West Virginia, United States, 26501
Overview
Join to apply for the
Client Account Representative (AR)
role at
Dinsmore & Shohl LLP . At Dinsmore, our strength comes from our people. With more than 750 attorneys across 30+ offices nationwide, we are dedicated to building a dynamic, client-focused Firm recognized for excellence. This position may be located in multiple offices across the United States: Ann Arbor, MI; Bloomington, IN; Boston, MA; Charleston, WV; Cincinnati, OH; Cleveland, OH; Columbus, OH; Dayton, OH; Houston, TX; Huntington, WV; Indianapolis, IN; Lexington, KY; Louisville, KY; Miami, FL; Morgantown, WV; Orlando, FL; Tampa, FL; Troy, MI; Wheeling, WV. Responsibilities Answer inbound client calls and emails to process payments, provide copies of invoices or reports, and respond to general account inquiries Manage a high volume of emails and calls from clients, attorneys, legal administrative assistants, management and staff regarding client account data Provide service to the attorney’s and legal administrative assistants in assigned Firm offices Audit client accounts in assigned Firm offices to resolve AR over 90 days, e-billing issues, short pays, credits and trust balances Initiate outbound calls and emails regarding outstanding client account balances Coordinate the preparation of accounts that qualify for the Firm’s Outside Collection Agency Perform write offs of client balances upon request and approval Maintain accurate and complete documentation of changes made in accounting system for audit trail Scan related documents into the accounting system as needed Perform additional duties as assigned by department supervisors Follow all Firm-established accounting policies and procedures Requirements Preferred accounting and office environment experience Proficient in Microsoft Office, especially Excel and Outlook Education: High School Diploma required; some college preferred Equal Opportunity Employer
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Join to apply for the
Client Account Representative (AR)
role at
Dinsmore & Shohl LLP . At Dinsmore, our strength comes from our people. With more than 750 attorneys across 30+ offices nationwide, we are dedicated to building a dynamic, client-focused Firm recognized for excellence. This position may be located in multiple offices across the United States: Ann Arbor, MI; Bloomington, IN; Boston, MA; Charleston, WV; Cincinnati, OH; Cleveland, OH; Columbus, OH; Dayton, OH; Houston, TX; Huntington, WV; Indianapolis, IN; Lexington, KY; Louisville, KY; Miami, FL; Morgantown, WV; Orlando, FL; Tampa, FL; Troy, MI; Wheeling, WV. Responsibilities Answer inbound client calls and emails to process payments, provide copies of invoices or reports, and respond to general account inquiries Manage a high volume of emails and calls from clients, attorneys, legal administrative assistants, management and staff regarding client account data Provide service to the attorney’s and legal administrative assistants in assigned Firm offices Audit client accounts in assigned Firm offices to resolve AR over 90 days, e-billing issues, short pays, credits and trust balances Initiate outbound calls and emails regarding outstanding client account balances Coordinate the preparation of accounts that qualify for the Firm’s Outside Collection Agency Perform write offs of client balances upon request and approval Maintain accurate and complete documentation of changes made in accounting system for audit trail Scan related documents into the accounting system as needed Perform additional duties as assigned by department supervisors Follow all Firm-established accounting policies and procedures Requirements Preferred accounting and office environment experience Proficient in Microsoft Office, especially Excel and Outlook Education: High School Diploma required; some college preferred Equal Opportunity Employer
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