Dinsmore & Shohl LLP
Client Account Representative (Accounts Receivable)
Dinsmore & Shohl LLP, Huntington, West Virginia, us, 25777
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Client Account Representative (AR)
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Dinsmore & Shohl LLP At Dinsmore, our strength comes from our people. With more than 750 attorneys across 30+ offices nationwide, we are dedicated to building a dynamic, client-focused Firm recognized for excellence. Together we work to build a strong market profile, highlighting our capabilities to clients and attracting talented attorneys and business professionals who seek a supportive environment where they can thrive. The Firm seeks a Client Account Representative who will assist clients, attorneys and staff with collections and payment history requests. Detailed research and data reconciliation require strong analytical skills. This position can be located in: Ann Arbor, MI Bloomington, IN Boston, MA Charleston, WV Cincinnati, OH Cleveland, OH Columbus, OH Dayton, OH Houston, TX Huntington, WV Indianapolis, IN Lexington, KY Louisville, KY Miami, FL Morgantown, WV Orlando, FL Tampa, FL Troy, MI Wheeling, WV
Responsibilities
Answer inbound client calls and emails to process payments, provide copies of invoices or reports, and general account inquiries
Manage high volume of emails and calls from clients, attorneys, legal administrative assistants, management and staff regarding client account data
Provide service to the attorney’s and legal administrative assistants in assigned Firm offices
Audit client accounts in assigned Firm offices to resolve AR over 90 days, e-billing issues, short pays, and credits and trust balances
Initiate outbound calls and emails regarding outstanding client account balances
Coordinate the preparation of accounts that qualify for the firm’s Outside Collection Agency
Perform write offs of client balances upon request and approval
Maintain accurate and complete documentation of changes made in accounting system for audit trail
Scan related documents into accounting system as needed
Perform additional duties as assigned by department supervisors
Follow all Firm established accounting policies and procedures
Requirements
Preferred accounting and office environment experience
Proficient in Microsoft Office, especially Excel and Outlook
Education: High School Diploma required; some college preferred
Equal Opportunity Employer
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Client Account Representative (AR)
role at
Dinsmore & Shohl LLP At Dinsmore, our strength comes from our people. With more than 750 attorneys across 30+ offices nationwide, we are dedicated to building a dynamic, client-focused Firm recognized for excellence. Together we work to build a strong market profile, highlighting our capabilities to clients and attracting talented attorneys and business professionals who seek a supportive environment where they can thrive. The Firm seeks a Client Account Representative who will assist clients, attorneys and staff with collections and payment history requests. Detailed research and data reconciliation require strong analytical skills. This position can be located in: Ann Arbor, MI Bloomington, IN Boston, MA Charleston, WV Cincinnati, OH Cleveland, OH Columbus, OH Dayton, OH Houston, TX Huntington, WV Indianapolis, IN Lexington, KY Louisville, KY Miami, FL Morgantown, WV Orlando, FL Tampa, FL Troy, MI Wheeling, WV
Responsibilities
Answer inbound client calls and emails to process payments, provide copies of invoices or reports, and general account inquiries
Manage high volume of emails and calls from clients, attorneys, legal administrative assistants, management and staff regarding client account data
Provide service to the attorney’s and legal administrative assistants in assigned Firm offices
Audit client accounts in assigned Firm offices to resolve AR over 90 days, e-billing issues, short pays, and credits and trust balances
Initiate outbound calls and emails regarding outstanding client account balances
Coordinate the preparation of accounts that qualify for the firm’s Outside Collection Agency
Perform write offs of client balances upon request and approval
Maintain accurate and complete documentation of changes made in accounting system for audit trail
Scan related documents into accounting system as needed
Perform additional duties as assigned by department supervisors
Follow all Firm established accounting policies and procedures
Requirements
Preferred accounting and office environment experience
Proficient in Microsoft Office, especially Excel and Outlook
Education: High School Diploma required; some college preferred
Equal Opportunity Employer
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