City of Palo Alto
Overview
Join our team and help inspire a curiosity for science at the Junior Museum & Zoo. The City of Palo Alto's Community Services Department is recruiting for a Volunteer Coordinator (Arts & Sciences Professional I - H). This position is responsible for the recruitment, onboarding, training, scheduling and coordination of the museum and zoo's Volunteer Discovery Guides and Special Events Volunteers. The Junior Museum & Zoo serves children from birth to age 8 through its science exhibits and live animal displays, supports children up to age 11 through school programs and summer camps, welcomes 117,000+ visitors annually, and serves 23,000+ science-focused children through family, school and community programs and field trips. To learn more about the Junior Museum & Zoo click here. This is an SEIU Hourly (limited-benefits) position budgeted to not exceed 1,000 hours per fiscal year. In lieu of providing a medical plan, the City grants a medical stipend of $3.80 per hour in paid status.
Responsibilities
Recruits, orients, schedules, coordinates, and helps train Volunteer Discovery Guides (supporting the visitor experience on the public floor), Zoo back-of-house volunteers, and volunteers for the Museum\'s open space classroom—the Baylands Nature Center—and special events volunteers. Works with Guest Services, Education, and the Zoo to ensure volunteers receive the training relevant to their assigned work. Maintains training materials and procedural guides for volunteers. Tracks and reports volunteer hours to other City of Palo Alto departments. Maintains volunteer records through Better Impact, and tracks volunteer skill development. Organizes volunteer appreciation and recognition events. Participates in volunteer-related events and activities as needed and requested.
Qualifications
High school diploma required; Bachelor's or AA degree preferred. Experience working with volunteers and public agencies.
Special Requirements
TB Testing; weekend and weekday work. Ability to successfully pass a background check.
Knowledge, Skills, and Abilities
Ability to work a flexible schedule, including evenings and weekends as required. Strong written and verbal public communication skills. Ability to work with a diverse group of people ranging from high school youths to senior citizens. Demonstrated leadership, organizational and follow-through skills. Demonstrated flexibility in a rapidly changing environment. Excellent interpersonal skills. Ability to maintain physical condition appropriate to the performance of duties, including standing or sitting for extended periods and operating assigned equipment. Ability to assimilate and understand information in line with essential job functions. Ability to make sound decisions in line with essential job functions.
Working Conditions / Physical Requirements
This position will work in a variety of settings; interact with a wide range of people; must be able to lift 25 pounds; may sit or stand for prolonged periods.
Application Process
Complete an online application with cover letter and resume attached.
The Selection Process
Applicants will receive recruitment status notifications via email (governmentjobs.com account also has notification status updates). The screening process includes a virtual interview followed by an in-person interview.
Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov\'s Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective and current employees to discuss potential accommodations with the employer.
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Join our team and help inspire a curiosity for science at the Junior Museum & Zoo. The City of Palo Alto's Community Services Department is recruiting for a Volunteer Coordinator (Arts & Sciences Professional I - H). This position is responsible for the recruitment, onboarding, training, scheduling and coordination of the museum and zoo's Volunteer Discovery Guides and Special Events Volunteers. The Junior Museum & Zoo serves children from birth to age 8 through its science exhibits and live animal displays, supports children up to age 11 through school programs and summer camps, welcomes 117,000+ visitors annually, and serves 23,000+ science-focused children through family, school and community programs and field trips. To learn more about the Junior Museum & Zoo click here. This is an SEIU Hourly (limited-benefits) position budgeted to not exceed 1,000 hours per fiscal year. In lieu of providing a medical plan, the City grants a medical stipend of $3.80 per hour in paid status.
Responsibilities
Recruits, orients, schedules, coordinates, and helps train Volunteer Discovery Guides (supporting the visitor experience on the public floor), Zoo back-of-house volunteers, and volunteers for the Museum\'s open space classroom—the Baylands Nature Center—and special events volunteers. Works with Guest Services, Education, and the Zoo to ensure volunteers receive the training relevant to their assigned work. Maintains training materials and procedural guides for volunteers. Tracks and reports volunteer hours to other City of Palo Alto departments. Maintains volunteer records through Better Impact, and tracks volunteer skill development. Organizes volunteer appreciation and recognition events. Participates in volunteer-related events and activities as needed and requested.
Qualifications
High school diploma required; Bachelor's or AA degree preferred. Experience working with volunteers and public agencies.
Special Requirements
TB Testing; weekend and weekday work. Ability to successfully pass a background check.
Knowledge, Skills, and Abilities
Ability to work a flexible schedule, including evenings and weekends as required. Strong written and verbal public communication skills. Ability to work with a diverse group of people ranging from high school youths to senior citizens. Demonstrated leadership, organizational and follow-through skills. Demonstrated flexibility in a rapidly changing environment. Excellent interpersonal skills. Ability to maintain physical condition appropriate to the performance of duties, including standing or sitting for extended periods and operating assigned equipment. Ability to assimilate and understand information in line with essential job functions. Ability to make sound decisions in line with essential job functions.
Working Conditions / Physical Requirements
This position will work in a variety of settings; interact with a wide range of people; must be able to lift 25 pounds; may sit or stand for prolonged periods.
Application Process
Complete an online application with cover letter and resume attached.
The Selection Process
Applicants will receive recruitment status notifications via email (governmentjobs.com account also has notification status updates). The screening process includes a virtual interview followed by an in-person interview.
Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov\'s Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective and current employees to discuss potential accommodations with the employer.
#J-18808-Ljbffr