Macy's
Retail Cosmetics Sales Associate - MAC, Metro Center - Downtown - Full Time
Macy's, Washington, District of Columbia, us, 20022
Overview
Retail Cosmetics Sales Associate - MAC, Metro Center - Downtown - Full Time Base pay range $17.95/hr - $18.45/hr What You Will Do
Greet customers in a friendly and helpful manner Use product knowledge to give expert guidance to each customer based on their wants, features, and choices Build a relationship with customers by introducing them to beauty products and finding out their hidden needs Show and teach the use of all beauty products by applying them on the customer Keep proper display, organization, storage and restocking of inventory Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program Join in pre-selling and sales-boosting events to increase sales and reach personal sales targets Stay current with all training through Macy’s educational resources, including attending Vendor trainings and virtual trainings as requested Merchandise new arrivals, process damages, testers and select merchandise to return to vendors Use point of sale technology and applications to help in selling and fulfilling of customer orders Follow hygiene standards and asset protection control and compliance procedures Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities Skills You Will Need
Product knowledge: Good understanding of the beauty products you are selling and the ability to give expert guidance to customers based on their wants, features, and choices Communication: Comfortable communicating with customers virtually, via phone, and in person Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events Technology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders Continuous learning: Self-driven to keep up with Macy’s beauty product knowledge and beauty trends and stay current with all training through Macy’s educational resources Makeup application: Show and teach the use of all beauty products by applying them on the customer Subject Matter Expertise: Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments Collaboration: Partnership with the total Beauty team to drive sales and deliver the customer experience Who You Are
Possess a passion and a business-minded attitude to succeed in a performance-based setting Able to resolve customer problems in a constructive and forward-looking way Strong organizational skills and can manage multiple tasks at once in a fast-paced environment Able to work a flexible schedule including evenings & weekends Enthusiasm for the beauty industry and the skills to provide outstanding customer care Flexible and able to use sound judgment in ambiguous situations Flexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctuality At least 1 year of customer service or selling experience required Previous cosmetic or fragrance sales experience a plus Essential Physical Requirements
Prolonged periods (at least two consecutive hours) of standing/walking around the store or department Frequent use of computers and handheld electronic equipment Reaching, including above eye level, crouching, kneeling, stooping and color vision This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladder Lifting and moving items weighing up to 25lbs About Us
This is a great time to join Macy’s! We offer unique opportunities to be part of memorable moments in people’s lives, whether assisting a customer, streamlining operations, or contributing to events. Macy’s is an Equal Opportunity Employer committed to an inclusive work environment. Join us and help write the next chapter in our story - Apply Today! BEAUTY00. This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Details at macysJOBS.com. Seniority level
Not Applicable Employment type
Full-time Job function
Sales and Business Development Industries
Retail Apparel and Fashion Referrals increase your chances of interviewing at Macy's by 2x Get notified about new Cosmetics Specialist jobs in Washington, DC. This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
#J-18808-Ljbffr
Retail Cosmetics Sales Associate - MAC, Metro Center - Downtown - Full Time Base pay range $17.95/hr - $18.45/hr What You Will Do
Greet customers in a friendly and helpful manner Use product knowledge to give expert guidance to each customer based on their wants, features, and choices Build a relationship with customers by introducing them to beauty products and finding out their hidden needs Show and teach the use of all beauty products by applying them on the customer Keep proper display, organization, storage and restocking of inventory Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program Join in pre-selling and sales-boosting events to increase sales and reach personal sales targets Stay current with all training through Macy’s educational resources, including attending Vendor trainings and virtual trainings as requested Merchandise new arrivals, process damages, testers and select merchandise to return to vendors Use point of sale technology and applications to help in selling and fulfilling of customer orders Follow hygiene standards and asset protection control and compliance procedures Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities Skills You Will Need
Product knowledge: Good understanding of the beauty products you are selling and the ability to give expert guidance to customers based on their wants, features, and choices Communication: Comfortable communicating with customers virtually, via phone, and in person Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events Technology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders Continuous learning: Self-driven to keep up with Macy’s beauty product knowledge and beauty trends and stay current with all training through Macy’s educational resources Makeup application: Show and teach the use of all beauty products by applying them on the customer Subject Matter Expertise: Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments Collaboration: Partnership with the total Beauty team to drive sales and deliver the customer experience Who You Are
Possess a passion and a business-minded attitude to succeed in a performance-based setting Able to resolve customer problems in a constructive and forward-looking way Strong organizational skills and can manage multiple tasks at once in a fast-paced environment Able to work a flexible schedule including evenings & weekends Enthusiasm for the beauty industry and the skills to provide outstanding customer care Flexible and able to use sound judgment in ambiguous situations Flexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctuality At least 1 year of customer service or selling experience required Previous cosmetic or fragrance sales experience a plus Essential Physical Requirements
Prolonged periods (at least two consecutive hours) of standing/walking around the store or department Frequent use of computers and handheld electronic equipment Reaching, including above eye level, crouching, kneeling, stooping and color vision This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladder Lifting and moving items weighing up to 25lbs About Us
This is a great time to join Macy’s! We offer unique opportunities to be part of memorable moments in people’s lives, whether assisting a customer, streamlining operations, or contributing to events. Macy’s is an Equal Opportunity Employer committed to an inclusive work environment. Join us and help write the next chapter in our story - Apply Today! BEAUTY00. This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Details at macysJOBS.com. Seniority level
Not Applicable Employment type
Full-time Job function
Sales and Business Development Industries
Retail Apparel and Fashion Referrals increase your chances of interviewing at Macy's by 2x Get notified about new Cosmetics Specialist jobs in Washington, DC. This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
#J-18808-Ljbffr