Axon
Overview
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact
Axon’s
Opportunity to Cash (OTC)
value stream sits at the heart of how we quote, sell, fulfill, and recognize revenue. As a
Business Solutions Architect focused on OTC , you’ll play a critical role in shaping how these complex processes operate at scale across the business. You’ll be the strategic connector between IT, Commercial Operations, Finance, Contract Success, Order Management, and other internal stakeholders, turning fractured workflows into seamless systems. You’ll serve as the go-to expert for OTC—championing process improvements, streamlining data flows, and designing scalable integrations across Salesforce, Snowflake, ERP, and other core platforms. Your mission is to deeply understand the friction our internal users face—from quoting to contract to fulfillment—and partner with business and technical teams to architect innovative, future-ready solutions. This role is equal parts investigator, translator, and collaborator. You’ll chase root causes with urgency, write clear and actionable solution requirements, and guide cross-functional teams toward scalable execution. If you thrive on complexity, love connecting dots, and want to drive real business transformation from the inside out—this is your opportunity. What You’ll Do
Location:
This role is based out of our Seattle, WA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Reports to:
Director, BSA Direct Reports:
None Be the Connective Layer : Act as the strategic bridge between business and technology teams across the OTC lifecycle—from Sales and Quoting to Order Management, Finance, and Fulfillment. Architect for Scale : Design holistic, cross-system solutions that support scalability, automation, and data consistency across critical commercial processes. Process Optimization : Partner with Commercial Operations and Contract Success teams to simplify workflows, close operational gaps, and improve speed to cash. Systems Thinking : Work across platforms like Salesforce, Snowflake, D365, etc. to ensure seamless handoffs and reliable reporting. Internal Customer Obsession : Champion the needs of internal stakeholders by translating business problems into well-structured requirements and solution designs. Execution Partnership : Collaborate closely with engineers, analysts, and program managers to drive project delivery from discovery to go-live. Continuous Improvement : Proactively identify systemic issues, uncover root causes, and lead the charge on long-term fixes that scale with the business. What You Bring
Bachelor’s degree in Information Systems, Computer Science, Business, or a related technical/analytical field 4+ years of experience in business systems, enterprise architecture, or operational process design Strong working knowledge of Salesforce and enterprise business systems (ERP, CPQ, CLM tools) Demonstrated success in cross-functional collaboration, solution design, and stakeholder management A curious mindset with a knack for untangling complex, ambiguous processes Exceptional written and verbal communication skills Confidence working across functions and levels—from individual contributors to executive sponsors A bias for action and a strong sense of accountability Benefits that Benefit You
Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, and Vision plans Fitness and wellness programs Mental health support resources Learning and development opportunities And yes, snacks in our offices The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 142,500 in the lowest geographic market and USD 228,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits. Axon is an equal opportunity employer. If you need an accommodation during the application or recruitment process, please contact recruitingops@axon.com. We are committed to building diverse teams that reflect the communities we serve. Equal Opportunity & Accessibility
Axon is an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. If you have a disability or special need that requires assistance or accommodation during the application or recruiting process, please email recruitingops@axon.com. All employment decisions are based on qualifications, merit, and business needs.
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At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact
Axon’s
Opportunity to Cash (OTC)
value stream sits at the heart of how we quote, sell, fulfill, and recognize revenue. As a
Business Solutions Architect focused on OTC , you’ll play a critical role in shaping how these complex processes operate at scale across the business. You’ll be the strategic connector between IT, Commercial Operations, Finance, Contract Success, Order Management, and other internal stakeholders, turning fractured workflows into seamless systems. You’ll serve as the go-to expert for OTC—championing process improvements, streamlining data flows, and designing scalable integrations across Salesforce, Snowflake, ERP, and other core platforms. Your mission is to deeply understand the friction our internal users face—from quoting to contract to fulfillment—and partner with business and technical teams to architect innovative, future-ready solutions. This role is equal parts investigator, translator, and collaborator. You’ll chase root causes with urgency, write clear and actionable solution requirements, and guide cross-functional teams toward scalable execution. If you thrive on complexity, love connecting dots, and want to drive real business transformation from the inside out—this is your opportunity. What You’ll Do
Location:
This role is based out of our Seattle, WA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Reports to:
Director, BSA Direct Reports:
None Be the Connective Layer : Act as the strategic bridge between business and technology teams across the OTC lifecycle—from Sales and Quoting to Order Management, Finance, and Fulfillment. Architect for Scale : Design holistic, cross-system solutions that support scalability, automation, and data consistency across critical commercial processes. Process Optimization : Partner with Commercial Operations and Contract Success teams to simplify workflows, close operational gaps, and improve speed to cash. Systems Thinking : Work across platforms like Salesforce, Snowflake, D365, etc. to ensure seamless handoffs and reliable reporting. Internal Customer Obsession : Champion the needs of internal stakeholders by translating business problems into well-structured requirements and solution designs. Execution Partnership : Collaborate closely with engineers, analysts, and program managers to drive project delivery from discovery to go-live. Continuous Improvement : Proactively identify systemic issues, uncover root causes, and lead the charge on long-term fixes that scale with the business. What You Bring
Bachelor’s degree in Information Systems, Computer Science, Business, or a related technical/analytical field 4+ years of experience in business systems, enterprise architecture, or operational process design Strong working knowledge of Salesforce and enterprise business systems (ERP, CPQ, CLM tools) Demonstrated success in cross-functional collaboration, solution design, and stakeholder management A curious mindset with a knack for untangling complex, ambiguous processes Exceptional written and verbal communication skills Confidence working across functions and levels—from individual contributors to executive sponsors A bias for action and a strong sense of accountability Benefits that Benefit You
Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, and Vision plans Fitness and wellness programs Mental health support resources Learning and development opportunities And yes, snacks in our offices The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 142,500 in the lowest geographic market and USD 228,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits. Axon is an equal opportunity employer. If you need an accommodation during the application or recruitment process, please contact recruitingops@axon.com. We are committed to building diverse teams that reflect the communities we serve. Equal Opportunity & Accessibility
Axon is an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. If you have a disability or special need that requires assistance or accommodation during the application or recruiting process, please email recruitingops@axon.com. All employment decisions are based on qualifications, merit, and business needs.
#J-18808-Ljbffr