Byline Bank
Operations Business Control Manager (Hybrid, Chicago, IL)
Byline Bank, Chicago, Illinois, United States, 60290
Overview
Operations Business Control Manager (Hybrid, Chicago, IL) Base pay range: $104,000.00/yr - $129,000.00/yr About Byline Bank: Headquartered in Chicago, Byline Bank, a subsidiary of Byline Bancorp, Inc. (NYSE:BY), is a full-service commercial bank serving small- and medium-sized businesses, financial sponsors and consumers. Byline Bank has approximately $9.7 billion in assets and operates 45 branch locations throughout the Chicago and Milwaukee metropolitan areas. Byline Bank offers a broad range of commercial and community banking products and services, including small-ticket equipment leasing solutions, and is one of the top U.S. Small Business Administration (SBA) lenders according to the national SBA rankings by volume FY2024. Byline Bank is a member of FDIC and an Equal Housing Lender. Byline Bank is committed to being an award-winning workplace and values growth, collaboration, and innovation. Objective of the position: The Operations Business Control Manager (OBCM) plays a key role in the First Line of Defense (1LOD), embedded within the Operations team and reporting indirectly to the Business Control Manager in Risk Management (2LOD). The OBCM acts as both a risk advisor and control advocate, working closely with leaders across Deposit Operations, Loan Operations, Operations Support Services, Core Systems Services, Facilities, Security, and Treasury Management. The role aligns with Enterprise Risk Management standards and focuses on proactively managing risk and ensuring strong operational controls are in place. Responsibilities
Lead the planning, execution, and documentation of Risk and Control Self-Assessments (RCSAs) for the business units. Lead the intake, documentation, and reporting of operational risk events across financial operations. Conduct root cause analyses and oversee resolution efforts in partnership with process owners to mitigate risk exposure. Manage remediation plans and ensure timely execution and closure of corrective actions in alignment with regulatory expectations. Provide strategic guidance to operational teams on procedural compliance, internal controls, and risk mitigation best practices. Partner with business unit leaders to review and align operational policies and procedures with enterprise risk management frameworks, regulatory requirements, and internal governance standards. Maintain and continuously update process maps and control inventories for assigned business units, ensuring alignment with enterprise risk management frameworks and regulatory standards. Oversee control testing and effectiveness assessments, incorporating findings into risk mitigation strategies and audit readiness. Support risk evaluation and mitigation for new or updated products, processes, and regulations to ensure alignment with enterprise standards and regulatory requirements. Analyze operational errors at their source and lead cross-functional resolution efforts with all relevant stakeholders. Coordinate timely and accurate responses to audit, compliance, and risk assessment requests. Interpret findings and provide guidance on required action plans. Lead operations-related data collection for audits and compliance reviews, ensuring alignment with internal and external requirements. Collaborate with Operations to compile responses and implement corrective actions within established timelines. Organize and participate in exit meetings with auditors and examiners to support transparent communication and resolution planning. Monitor industry trends, regulatory developments, and emerging risks. Provide timely updates and recommendations to leadership. Conduct risk management training for business units to strengthen risk culture. Collaborate with leaders across Deposit Operations, Loan Operations, Retail Banking, Cash Management, and Core Business Systems to develop, update, and implement departmental procedures and operational workflows. Ensure all documentation and practices comply with regulatory requirements, internal policies, and enterprise risk management standards. Oversee Operations-related policies and collaborate with Operations Management to prepare and present annual policy updates to the Board of Directors. All other duties as assigned. Qualifications
Bachelor’s degree in Business Administration, Accounting, Finance, or related experience equivalent. 5+ years of experience in risk management, business controls, compliance, internal audit or financial services. Strong knowledge of bank policy and Federal and State compliance regulations. Strong verbal and written communication skills, conflict resolution abilities, and the capacity to influence and train stakeholders at all levels. Exceptional analytical, logical reasoning, and problem-solving skills. Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment. Strong change management, organizational and planning capabilities. Proficiency in Microsoft Office applications, Teams, SharePoint, Visio and GRC (Governance, Risk, and Compliance) systems. Physical Demands / Work Environment
Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing. Frequent use of eye, hand, and finger coordination enabling the use of office equipment. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices. This role supports a hybrid work environment with a combination of remote and in-office work and occasional office visits as needed. Compensation & Benefits
Byline Bank offers competitive salary bands and benefits including medical coverage, dental, vision, disability, 401k, paid time off, and more. The stated salary range is between $104,000 and $129,000, with potential discretionary bonuses and location-based adjustments. Additional Information
Byline Bank is an Equal Opportunity Employer. All employment decisions are based on business needs, job requirements, and individual qualifications without regard to protected characteristics. Reasonable accommodations are available in the recruiting process. If applying within the US, this role is not eligible for visa sponsorship now or in the future. Byline Bank requests that third-party recruiters refrain from submitting resumes without prior agreement. Seniority level
Mid-Senior level Employment type
Full-time Job function
Finance and Operations
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Operations Business Control Manager (Hybrid, Chicago, IL) Base pay range: $104,000.00/yr - $129,000.00/yr About Byline Bank: Headquartered in Chicago, Byline Bank, a subsidiary of Byline Bancorp, Inc. (NYSE:BY), is a full-service commercial bank serving small- and medium-sized businesses, financial sponsors and consumers. Byline Bank has approximately $9.7 billion in assets and operates 45 branch locations throughout the Chicago and Milwaukee metropolitan areas. Byline Bank offers a broad range of commercial and community banking products and services, including small-ticket equipment leasing solutions, and is one of the top U.S. Small Business Administration (SBA) lenders according to the national SBA rankings by volume FY2024. Byline Bank is a member of FDIC and an Equal Housing Lender. Byline Bank is committed to being an award-winning workplace and values growth, collaboration, and innovation. Objective of the position: The Operations Business Control Manager (OBCM) plays a key role in the First Line of Defense (1LOD), embedded within the Operations team and reporting indirectly to the Business Control Manager in Risk Management (2LOD). The OBCM acts as both a risk advisor and control advocate, working closely with leaders across Deposit Operations, Loan Operations, Operations Support Services, Core Systems Services, Facilities, Security, and Treasury Management. The role aligns with Enterprise Risk Management standards and focuses on proactively managing risk and ensuring strong operational controls are in place. Responsibilities
Lead the planning, execution, and documentation of Risk and Control Self-Assessments (RCSAs) for the business units. Lead the intake, documentation, and reporting of operational risk events across financial operations. Conduct root cause analyses and oversee resolution efforts in partnership with process owners to mitigate risk exposure. Manage remediation plans and ensure timely execution and closure of corrective actions in alignment with regulatory expectations. Provide strategic guidance to operational teams on procedural compliance, internal controls, and risk mitigation best practices. Partner with business unit leaders to review and align operational policies and procedures with enterprise risk management frameworks, regulatory requirements, and internal governance standards. Maintain and continuously update process maps and control inventories for assigned business units, ensuring alignment with enterprise risk management frameworks and regulatory standards. Oversee control testing and effectiveness assessments, incorporating findings into risk mitigation strategies and audit readiness. Support risk evaluation and mitigation for new or updated products, processes, and regulations to ensure alignment with enterprise standards and regulatory requirements. Analyze operational errors at their source and lead cross-functional resolution efforts with all relevant stakeholders. Coordinate timely and accurate responses to audit, compliance, and risk assessment requests. Interpret findings and provide guidance on required action plans. Lead operations-related data collection for audits and compliance reviews, ensuring alignment with internal and external requirements. Collaborate with Operations to compile responses and implement corrective actions within established timelines. Organize and participate in exit meetings with auditors and examiners to support transparent communication and resolution planning. Monitor industry trends, regulatory developments, and emerging risks. Provide timely updates and recommendations to leadership. Conduct risk management training for business units to strengthen risk culture. Collaborate with leaders across Deposit Operations, Loan Operations, Retail Banking, Cash Management, and Core Business Systems to develop, update, and implement departmental procedures and operational workflows. Ensure all documentation and practices comply with regulatory requirements, internal policies, and enterprise risk management standards. Oversee Operations-related policies and collaborate with Operations Management to prepare and present annual policy updates to the Board of Directors. All other duties as assigned. Qualifications
Bachelor’s degree in Business Administration, Accounting, Finance, or related experience equivalent. 5+ years of experience in risk management, business controls, compliance, internal audit or financial services. Strong knowledge of bank policy and Federal and State compliance regulations. Strong verbal and written communication skills, conflict resolution abilities, and the capacity to influence and train stakeholders at all levels. Exceptional analytical, logical reasoning, and problem-solving skills. Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment. Strong change management, organizational and planning capabilities. Proficiency in Microsoft Office applications, Teams, SharePoint, Visio and GRC (Governance, Risk, and Compliance) systems. Physical Demands / Work Environment
Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing. Frequent use of eye, hand, and finger coordination enabling the use of office equipment. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices. This role supports a hybrid work environment with a combination of remote and in-office work and occasional office visits as needed. Compensation & Benefits
Byline Bank offers competitive salary bands and benefits including medical coverage, dental, vision, disability, 401k, paid time off, and more. The stated salary range is between $104,000 and $129,000, with potential discretionary bonuses and location-based adjustments. Additional Information
Byline Bank is an Equal Opportunity Employer. All employment decisions are based on business needs, job requirements, and individual qualifications without regard to protected characteristics. Reasonable accommodations are available in the recruiting process. If applying within the US, this role is not eligible for visa sponsorship now or in the future. Byline Bank requests that third-party recruiters refrain from submitting resumes without prior agreement. Seniority level
Mid-Senior level Employment type
Full-time Job function
Finance and Operations
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