U.S. Bank
Client Relationship Consultant 2 (Banker) - ID-Victor
U.S. Bank, Victor, Idaho, United States, 83455
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Overview
At U.S. Bank, we’re on a journey to do our best. We help customers and businesses make better and smarter financial decisions and support communities to grow and succeed. A career with U.S. Bank offers opportunities to learn, grow, and discover what you excel at—from Day One. Responsibilities
Build relationships with clients through proactive outreach and follow-up, learning about their financial needs and banking channel preferences. Engage clients via multiple channels (in-person, by appointment, and virtual) to provide counsel and educate on available deposit and loan products and services. Identify solutions for new and existing clients based on their needs and effectively engage and communicate with clients. Maintain knowledge of consumer and business banking products and services, including digital products and services. Provide a consistent, optimal client experience, including greeting clients and processing basic transactions. Develop collaborative partnerships with branch team members and partners to best serve clients. Open new consumer and business accounts, complete service requests, and submit credit applications. Proactively educate clients on emerging and self-service digital products and services to meet their financial needs. Utilize available resources and technologies to optimize the client experience and ensure operational excellence and accuracy. Basic Qualifications
High school diploma or equivalent Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience
Proven ability to build and foster relationships with clients through proactive outreach and follow-up Ability to effectively engage and communicate with clients Thorough knowledge of applicable bank and branch policies, procedures and support systems Proven customer service and interpersonal skills Experience with using and demonstrating digital products and self-service technologies Ability to explore and identify a customer’s true needs while leveraging a digital-first mindset Demonstrated basic proficiency in making appropriate recommendations that meet customer needs both reactively and proactively Experience in the financial services industry preferred Additional Requirements
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to a criminal background and credit check. Failure to meet or maintain any NMLS registration requirements may result in rescission of offer or termination of employment. Posting may be closed earlier due to high volume of applicants. U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. Learn more about the E-Verify program. Benefits
Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. Salary range: Pay Range: $20.00 - $25.77. The salary range reflects figures based on the primary location listed first; actual range may differ based on location. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements. U.S. Bank will consider qualified applicants with arrest or conviction records for employment. Background checks are conducted consistent with applicable local laws and federal requirements where applicable (e.g., FDIA, FINRA, NMLS, Reg Z). Applicants must be able to comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct. Posting may be closed earlier due to high volume of applicants. Posting may be closed earlier due to high volume of applicants.
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At U.S. Bank, we’re on a journey to do our best. We help customers and businesses make better and smarter financial decisions and support communities to grow and succeed. A career with U.S. Bank offers opportunities to learn, grow, and discover what you excel at—from Day One. Responsibilities
Build relationships with clients through proactive outreach and follow-up, learning about their financial needs and banking channel preferences. Engage clients via multiple channels (in-person, by appointment, and virtual) to provide counsel and educate on available deposit and loan products and services. Identify solutions for new and existing clients based on their needs and effectively engage and communicate with clients. Maintain knowledge of consumer and business banking products and services, including digital products and services. Provide a consistent, optimal client experience, including greeting clients and processing basic transactions. Develop collaborative partnerships with branch team members and partners to best serve clients. Open new consumer and business accounts, complete service requests, and submit credit applications. Proactively educate clients on emerging and self-service digital products and services to meet their financial needs. Utilize available resources and technologies to optimize the client experience and ensure operational excellence and accuracy. Basic Qualifications
High school diploma or equivalent Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training Preferred Skills/Experience
Proven ability to build and foster relationships with clients through proactive outreach and follow-up Ability to effectively engage and communicate with clients Thorough knowledge of applicable bank and branch policies, procedures and support systems Proven customer service and interpersonal skills Experience with using and demonstrating digital products and self-service technologies Ability to explore and identify a customer’s true needs while leveraging a digital-first mindset Demonstrated basic proficiency in making appropriate recommendations that meet customer needs both reactively and proactively Experience in the financial services industry preferred Additional Requirements
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to a criminal background and credit check. Failure to meet or maintain any NMLS registration requirements may result in rescission of offer or termination of employment. Posting may be closed earlier due to high volume of applicants. U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. Learn more about the E-Verify program. Benefits
Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. Salary range: Pay Range: $20.00 - $25.77. The salary range reflects figures based on the primary location listed first; actual range may differ based on location. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements. U.S. Bank will consider qualified applicants with arrest or conviction records for employment. Background checks are conducted consistent with applicable local laws and federal requirements where applicable (e.g., FDIA, FINRA, NMLS, Reg Z). Applicants must be able to comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct. Posting may be closed earlier due to high volume of applicants. Posting may be closed earlier due to high volume of applicants.
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