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Insight Global

Hospital Administrator / COO

Insight Global, Washington, District of Columbia, us, 20022

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Overview

Insight Global is seeking a dynamic Associate Hospital Administrator for a specialty hospital in Washington, DC, managing a daily patient census of 120 and an organization of 300 employees. This pivotal leadership role reports directly to senior hospital leadership and is responsible for overseeing operations across multiple departments, driving strategic growth, and optimizing operational efficiency. The candidate will manage 4-5 direct reports, including the Outpatient Director, Admissions Director, Plant Operations Director, and Nursing Department leadership, with the entire leadership team accountable to this position. The role requires in-person presence in Washington, DC on a weekly basis and demands a strong background in healthcare administration, operations, program development, and project management. Candidates with a proven record of driving strategic results and managing key performance metrics, including clinical outcomes, are ideal. While senior experience is preferred, more junior candidates with demonstrated potential will be considered. Key Responsibilities : Develop and execute the hospital’s strategic plan, focusing on outpatient growth to increase patient volume and service offerings, aligning with organizational goals. Drive program development initiatives to enhance outpatient/ambulatory services, incorporating innovative care models to improve patient access and satisfaction. Collaborate with senior leadership to shape long-term growth strategies, ensuring alignment with the hospital’s mission and regional healthcare demands. Provide direct oversight of Nursing department, Outpatient/Ambulatory, Admissions, Plant Operations, and Pharmacy departments, ensuring seamless operations and high-quality patient care. Optimize full-time employee (FTE) headcount and reduce overtime expenditures through workforce planning, scheduling improvements, and data-driven staffing models. Monitor and improve daily hospital operations while ensuring compliance with safety, regulatory, and accreditation standards (e.g., CMS, Joint Commission). Supervise and mentor 4-5 direct reports, fostering a culture of accountability and collaboration. Ensure the entire leadership team aligns with hospital objectives, driving departmental performance and cross-functional initiatives. Implement professional development programs to enhance staff capabilities, particularly in Nursing and Pharmacy, to support clinical excellence. Develop and track OKRs to drive clinical outcomes, focusing on patient safety, quality metrics (e.g., readmission rates, infection control), and operational efficiency. Use data analytics to measure departmental performance, identifying areas for improvement in patient throughput, resource utilization, and cost management. Lead high-impact projects, such as outpatient service expansions, facility upgrades, or process optimizations, ensuring timely execution and budget adherence. Oversee program development for new clinical or operational initiatives, particularly in ambulatory care, to enhance patient access and care delivery. Manage cross-departmental projects, coordinating with Nursing, Pharmacy, Admissions, and Plant Operations to streamline workflows and improve patient experience. Control operational budgets, focusing on reducing overtime costs and optimizing FTE allocations to achieve financial sustainability without compromising care quality. Implement cost-saving measures, such as referral process improvements, to enhance resource utilization in Admissions and Outpatient services. Partner with finance teams to monitor key expense metrics, ensuring alignment with hospital revenue goals and outpatient growth targets. Collaborate with external partners (e.g., community organizations, payers) to support outpatient growth and enhance the hospital’s role in the Washington, DC healthcare ecosystem. Represent the hospital in strategic discussions, advocating for resources and policies that support operational and clinical excellence. Engage with patients and families to maintain high HCAHPS (patient satisfaction) scores, aligning with the hospital’s strong regional reputation. Qualifications : Bachelor’s degree in Healthcare Administration, Business, or related field; Master’s (MHA, MBA) preferred. 5+ years of progressive experience in healthcare operations, with a focus on program development, project management, or department oversight. Proven track record of driving strategic results in a healthcare setting, preferably in a hospital with comparable scale (300+ employees, 100+ patient census). Strong operational background with expertise in managing clinical and non-clinical departments (e.g., Nursing, Pharmacy, Plant Operations). Experience with OKR implementation, particularly for clinical outcomes and operational efficiency. Ability to manage budgets, optimize staffing, and reduce costs (e.g., overtime, FTE inefficiencies). Exceptional leadership and communication skills to manage diverse teams and stakeholders. Willingness to work in-person in Washington, DC weekly; familiarity with the DMV healthcare landscape is a plus. Junior candidates with demonstrated potential in healthcare administration will be considered, provided they show strong results in project or operational leadership.

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