Medix
Key Responsibilities
Set up new merchant accounts and configure POS/terminal equipment.
Input and verify onboarding data with high accuracy.
Monitor queues and complete tasks within SLAs.
Maintain data integrity across multiple systems.
Conduct test transactions and troubleshoot technical/gateway issues.
Collaborate with internal teams to obtain approvals.
Provide a positive onboarding experience and serve as main point of contact.
Qualifications
1+ year in merchant services (preferred). Experience with POS/credit card terminals and connectivity (Ethernet/WiFi/etc.). Strong attention to detail and problem-solving skills. Excellent communication and organization. Ability to prioritize tasks and manage workflow. Team-oriented with strong follow-through. Technical Skills
Microsoft Office & CRM platforms. Data entry: 90% accuracy, 50+ WPM. Moderate to advanced computer skills.
* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
* As a job position within our Insurance division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing medical and confidential records, verifying financial information, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients
1+ year in merchant services (preferred). Experience with POS/credit card terminals and connectivity (Ethernet/WiFi/etc.). Strong attention to detail and problem-solving skills. Excellent communication and organization. Ability to prioritize tasks and manage workflow. Team-oriented with strong follow-through. Technical Skills
Microsoft Office & CRM platforms. Data entry: 90% accuracy, 50+ WPM. Moderate to advanced computer skills.
* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
* As a job position within our Insurance division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing medical and confidential records, verifying financial information, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients