Amazon
Amazon is hiring: Executive Assistant, Amazon Customer Service in Seattle
Amazon, Seattle, WA, US, 98127
Executive Assistant, Amazon Customer Service  The Amazon Customer Service organization is looking for an exceptional Executive Assistant who wants to work in a fast-paced, exciting, and growing team. We need someone who is bright and self-motivated, with a proven history of high performance and the ability to operate under pressure.
As an Executive Assistant, you will be responsible for a wide range of critical activities including complex calendar management, tracking key deliverables, coordinating travel and expenses, and organizing team activities and events. Other responsibilities include, but are not limited to, coordinating meeting agendas, space planning, and ad hoc project coordination.
Working in a highly ambiguous environment, you will demonstrate initiative, complete tasks and projects quickly, and proactively take the appropriate action without having to know the total picture. You will learn organizational structures and objectives of the team you support, as well as build a strong internal network. You will apply superior attention to detail, great organizational skills, and the ability to meet tight deadlines and juggle multiple critical requests while maintaining flexibility, a sense of humor, and most importantly, grace under pressure.
Key job responsibilities include:
Manage complex executive calendar and coordinate multi-stakeholder scheduling
Facilitate domestic and international travel arrangements and logistics
Track and drive completion of strategic deliverables with appropriate follow-up
Process and manage expense reports and related financial documentation
Plan and execute team events, including meetings, off-sites, and social gatherings
Collaborate with leadership team and Executive Assistant network to provide organizational support
Oversee workplace management, including office space planning and reorganization
Exercise sound judgment and decision-making in diverse business situations
Provide high-level administrative and organizational support
Demonstrate initiative and autonomous problem-solving capabilities
Foster a positive team environment and contribute to workplace culture
A day in the life:
At Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups in over 190 chapters globally. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life, both in and outside of work.
About The Team:
Customer Service is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings - for almost every business at Amazon - for every customer.
Our team combines strategic thinking, technology expertise, and customer experience best practices. This ensures customers can easily get the most value from Amazon's digital offerings. We focus on providing the right support at the right time, tailored to each customer's needs. By eliminating friction and making support effortless, we enhance the overall customer experience.
Basic Qualifications:
5+ years of senior level leadership support, or 3+ years of Amazon experience
High school or equivalent diploma
Experience with Microsoft Office products and applications
Preferred Qualifications:
Experience leading process improvements
Experience in a fast-paced, high-tech company
Experience designing processes to maximize efficiency
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company.
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