Avolta
Overview
Advertised Compensation: $25.24 to $27.98
Benefits may vary by position so ask your recruiter for details.
Benefits
- Health, dental and vision insurance
- Generous paid time off (vacation, flex or sick)
- Holiday pay
- Meal and Transportation Benefits
- 401(k) retirement plan with company match
- Company paid life insurance
- Tuition reimbursement
- Employee assistance program
- Training and exciting career growth opportunities
- Referral program - refer a friend and earn a bonus
Location: Airport Location: Corporate Human Resources
Overview
Purpose: The Receptionist/Administrative Assistant serves as the first point of contact for visitors and incoming phone calls at the North America Support Center. This role manages front-desk operations, coordinates visitor services, and assists with People & Culture operations to ensure smooth exceptional customer service.
Responsibilities
- Serves visitors by greeting, welcoming, and directing them appropriately while informing visitors by answering or referring inquiries as needed
- Maintains security by following established procedures, monitoring visitor logbook, and issuing visitor badges to ensure safe and secure facility access
- Operates telecommunication system by answering incoming phone calls in a friendly and professional manner
- Coordinates online conference room scheduling and arranges facilitation before and after conferences and meetings including room setup coordination
- Assists with maintaining engagement center and common areas to ensure professional office environment standards
- Provides administrative support to People & Culture operations team including data entry, document preparation, file room maintenance, events coordination, and projects as assigned
- Provides backup support to Executive Assistants as needed including T&E reports completion and administrative tasks
Reporting Relationship & Role Information
- The Receptionist/Administrative Assistant reports to the Senior Manager of Facilities
- This is a non-exempt position under the Fair Labor Standards Act
Minimum Qualifications, Knowledge, Skills, And Work Environment
- Education and Experience:
- High School diploma or GED equivalent required
- 2-3 years of previous receptionist/administrative assistant experience in a corporate environment
- Strong customer service experience with emphasis on professional front-desk or visitor services preferred
- Specialized Skillset/Competencies/Traits:
- Strong proficiency with Microsoft Office including Word, Outlook, Excel, and PowerPoint
- Excellent verbal and written communication skills with strong interpersonal abilities to create pleasant experiences for all visitors
- Good time management skills to prioritize, multitask, and manage competing priorities while completing a variety of tasks throughout the day
- Strong patience and listening skills to respond appropriately and interact positively with diverse visitors and callers
- Ability to exhibit a high-level of professionalism and maintain confidentiality at all times when handling sensitive information
- Strong administrative and organizational skills to keep accurate records and find important information quickly
- Ability to remain personable and attentive while providing exceptional customer service in a fast-paced environment
- Location: This position requires 5 days per week in-office attendance at the North America Support Center in Bethesda, MD
Equal Opportunity Employer
Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)
Nearest Major Market: Washington DC