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BHC

Club Managing Director

BHC, Charleston, South Carolina, United States, 29408

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Overview 2 weeks ago Be among the first 25 applicants

BHC will be launching a membership club in 2026 and continues to expand its offerings through thoughtful real estate development within the Lowcountry. The Club Managing Director is responsible for launching and overseeing the day-to-day operations of our luxury private club. This individual will be tasked with building the club from the ground up, including developing the membership program, assembling a world-class hospitality team, implementing operational systems, and creating exceptional guest experiences. This leadership role oversees all aspects of club management, including food and beverage service, member engagement, staffing, and service excellence. With a deep understanding of luxury service and private club culture, the Managing Director will play a foundational role in defining the club’s identity, values, and long-term success.

Responsibilities

Lead the full development of the private club from concept to launch, including establishing service standards, operations, and brand identity

Build and implement a comprehensive membership strategy to attract, engage, and retain a high-value member base

Design and implement all operational systems, processes, and SOPs

Collaborate with ownership, Brand Director, and stakeholders to ensure the club’s pre-opening and launch phases meet project goals and timelines

Oversee the planning and execution of soft openings, member previews, and opening events to establish the club’s reputation from day one

Oversee all daily operations of the private club, ensuring a subtle, seamless and elevated experience for members and guests

Lead the food and beverage program, maintaining excellence in service, cuisine, and presentation

Foster strong relationships with members to understand their preferences, personalize service, and enhance satisfaction

Train and lead a team of hospitality professionals committed to exceptional service

Collaborate with culinary, events, and service teams to execute high-profile functions, member events, and private engagements

Ensure adherence to brand standards, service protocols, and club policies across all touchpoints

Manage budgets, cost control, and financial reporting in partnership with executive leadership

Monitor member feedback and implement service improvements accordingly

Maintain high standards of cleanliness, safety, and compliance with health and liquor regulations

Stay current with trends in luxury hospitality and private club management to innovate and improve service offerings

Required Skills & Experience

Minimum of 5–7 years of leadership experience in a private club setting

Strong background in fine dining operations and high-end food and beverage service

Exceptional interpersonal skills with a refined and anticipatory approach to guest service

Proven leadership and team-building skills with the ability to motivate and develop a high-performing team

Proficiency in club management systems, point-of-sale platforms, and basic financial reporting

Excellent organizational and time-management skills with strong attention to detail

Impeccable personal presentation and communication abilities

Knowledge of luxury service standards

Bachelor's degree in hospitality management or related field preferred; certifications from CMAA or similar professional organizations are a plus

Equal Employment Opportunity BHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.

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