CLEAR
Overview
CLEAR's mission is to create frictionless experiences where every day has that green-light feeling. CLEAR’s identity platform is transforming the way people live, work, and travel across airports, stadiums, and mobile devices, connecting people to easier, more secure, and more seamless experiences.
CLEAR is seeking a strategic, data-driven Senior Director, Member Growth to establish and drive a high-impact Member Growth function. You will own the end-to-end performance strategy across the Member lifecycle—from acquisition and activation through long-term retention. This role combines analytical rigor, strategic vision, and operational execution to unlock growth and deliver measurable impact across CLEAR’s Membership base.
What you'll do
Segment and assess key member cohorts using quantitative and qualitative insights; shape tailored strategies to improve conversion and retention across these segments
Serve as the strategic architect for CLEAR’s Member lifecycle, identifying performance opportunities and defining the roadmap to improve acquisition, conversion, engagement, and retention
Develop a hypothesis-driven testing agenda to pilot new growth and retention strategies, balancing speed and rigor
Lead cross-functional execution of strategic initiatives from design through implementation, ensuring accountability, agility, and scalability
Partner with our Member Insights team to dive into the data on the behavior of CLEAR’s Members, helping us understand how to improve performance with a data-driven approach
Architect reporting across Member segments to help leadership understand performance
Own investigating and diagnosing issues in day-to-day Member segment performance
Own Member Retention performance and strategic roadmap while building a team to support the performance of other key member cohorts
How you'll measure success
A clear, actionable, and data-informed strategic plan for Member growth and retention
Tangible wins delivered through high-impact pilots and scaled initiatives
Elevated understanding of Member performance across the organization
Deep cross-functional trust and influence as a strategic thought partner
What you're great at
10+ years of experience in Strategy, Growth, or Business Operations, ideally within consumer tech, travel, financial services, or subscription businesses
Prior experience in Management Consulting, Corporate Strategy, or a Strategy & Ops function is highly preferred
Deep analytical fluency; able to structure complex problems, analyze data, and drive insight-based decision-making
Proven track record of turning strategy into execution with measurable business impact
Excellent cross-functional leadership and stakeholder management skills
Comfortable navigating ambiguity, making decisions with incomplete data, and iterating as needed
A collaborative, low-ego team leader who thrives in a mission-driven environment
How You'll be Rewarded At CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs.
We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match.
The base salary range for this role is $200,000-$250,000, depending on levels of skills and experience.
The base salary range represents the low and high end of CLEAR’s salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units
CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.
#LI-Onsite
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CLEAR is seeking a strategic, data-driven Senior Director, Member Growth to establish and drive a high-impact Member Growth function. You will own the end-to-end performance strategy across the Member lifecycle—from acquisition and activation through long-term retention. This role combines analytical rigor, strategic vision, and operational execution to unlock growth and deliver measurable impact across CLEAR’s Membership base.
What you'll do
Segment and assess key member cohorts using quantitative and qualitative insights; shape tailored strategies to improve conversion and retention across these segments
Serve as the strategic architect for CLEAR’s Member lifecycle, identifying performance opportunities and defining the roadmap to improve acquisition, conversion, engagement, and retention
Develop a hypothesis-driven testing agenda to pilot new growth and retention strategies, balancing speed and rigor
Lead cross-functional execution of strategic initiatives from design through implementation, ensuring accountability, agility, and scalability
Partner with our Member Insights team to dive into the data on the behavior of CLEAR’s Members, helping us understand how to improve performance with a data-driven approach
Architect reporting across Member segments to help leadership understand performance
Own investigating and diagnosing issues in day-to-day Member segment performance
Own Member Retention performance and strategic roadmap while building a team to support the performance of other key member cohorts
How you'll measure success
A clear, actionable, and data-informed strategic plan for Member growth and retention
Tangible wins delivered through high-impact pilots and scaled initiatives
Elevated understanding of Member performance across the organization
Deep cross-functional trust and influence as a strategic thought partner
What you're great at
10+ years of experience in Strategy, Growth, or Business Operations, ideally within consumer tech, travel, financial services, or subscription businesses
Prior experience in Management Consulting, Corporate Strategy, or a Strategy & Ops function is highly preferred
Deep analytical fluency; able to structure complex problems, analyze data, and drive insight-based decision-making
Proven track record of turning strategy into execution with measurable business impact
Excellent cross-functional leadership and stakeholder management skills
Comfortable navigating ambiguity, making decisions with incomplete data, and iterating as needed
A collaborative, low-ego team leader who thrives in a mission-driven environment
How You'll be Rewarded At CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs.
We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match.
The base salary range for this role is $200,000-$250,000, depending on levels of skills and experience.
The base salary range represents the low and high end of CLEAR’s salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units
CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.
#LI-Onsite
#J-18808-Ljbffr