The Wurzak Hotel Group
Director of Catering & Convention Services
The Wurzak Hotel Group, Fort Lauderdale, Florida, us, 33336
Director of Catering & Convention Services
Wurzak Hotel Group is looking for an experienced Director of Catering and Convention Services to oversee all aspects of conferences and social events between hotel clients and other departments for The Dalmar & Element located in downtown Fort Lauderdale, Florida. The Director of Catering and Convention Services is responsible for all aspects of conferences and events between clients and other hotel departments. This position will work closely with the hotel's Sales department. The Director of Catering and Convention Services oversees the Conference Service Manager as well as manages the events effort and supports the Director of Sales & Marketing on operational functions. Responsibilities
Develops Banquet Event Orders, Group Resumes, function room diagrams, and business correspondence Utilizes CITY system for accurate blocking of events, groups, traces, and generation of BEOs Obtains guarantees for food and beverage functions Obtains all information required to prepare Group Resumes Checks CITY Daily and Weekly reports Obtains necessary approvals/permits/insurance certificates for functions Leads pre-conference and post-conference meetings, departmental and BEO meetings Supervises all group information/changes and communicates to appropriate hotel colleagues in an accurate and timely manner Coordinates entertaining clients, as appropriate Maintains an active trace system for all assigned groups Visits primary and secondary competition Audits banquet checks for assigned groups Contracts business with approved vendors as appropriate Approves payment and provides backup for contracted vendor business Directs all aspects of conferences including but not limited to: food and beverage requirements, timing of events, audio visual requirements, special attention to guests, room type allocation, rooming list, amenities, function room setup, group transportation, check-in/check-out, special meal requests, arrival/departure manifests, bag pulls, luggage storage, complimentary rooms, billing instructions, authorized signatures, room deliveries, telephone and internet requirements, box storage and delivery, power requirements, security requirements, key requirements, expected F&B outlet usage, group hospitality/office/registration desk requirements, business center requirements, entertainment, leisure activities, décor (including floral) requirements Refer business to approved suppliers of service/products as necessary Coordination of events
Support team members to coordinate luncheons, cocktail receptions, and professional dinner presentations Answer inquiry calls and reply to RFPs Actively solicit potential clients via telephone Confirm function space availability and quote related room rental fees Verify no conflicts with existing clients who may be industry competitors Block function space in CITY Generate and execute contracts Secure deposits and final method of payment Coordinate all logistical aspects of events as outlined in the above responsibilities Ensure events are successful so clients become repeat customers Perform other duties as requested by management Education and Experience
Four-year college degree in hospitality management, marketing, business or related field or equivalent experience Five or more years of related experience in catering and conference services, preferably as a manager, in a luxury or lifestyle hotel Familiarity with hospitality industry practices Ability to travel locally and overnight Knowledge of hospitality industry applications (CITY preferred) Mathematical skills, computer software aptitude, and hotel operations knowledge Reading, writing and oral proficiency in English Willingness to work a flexible schedule Self-motivated with the ability to handle multiple tasks and strong organizational skills Perks
Competitive salary Paid time off Medical, dental, vision health insurance Robust supplemental insurance for life, AD&D, pets, legal services, and more Wellness programs for mental, physical, and financial health Hotel and travel discounts Generous retirement/401k benefits Education and professional development Employee meals and recognition programs About Us
Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded hotels and food and beverage outlets. WHG focuses on developing and operating hotels and outlets with entrepreneurial energy and a commitment to guest satisfaction. WHG is an equal opportunity employer with a zero-tolerance policy for workplace discrimination. EEO m/f/d/h
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Wurzak Hotel Group is looking for an experienced Director of Catering and Convention Services to oversee all aspects of conferences and social events between hotel clients and other departments for The Dalmar & Element located in downtown Fort Lauderdale, Florida. The Director of Catering and Convention Services is responsible for all aspects of conferences and events between clients and other hotel departments. This position will work closely with the hotel's Sales department. The Director of Catering and Convention Services oversees the Conference Service Manager as well as manages the events effort and supports the Director of Sales & Marketing on operational functions. Responsibilities
Develops Banquet Event Orders, Group Resumes, function room diagrams, and business correspondence Utilizes CITY system for accurate blocking of events, groups, traces, and generation of BEOs Obtains guarantees for food and beverage functions Obtains all information required to prepare Group Resumes Checks CITY Daily and Weekly reports Obtains necessary approvals/permits/insurance certificates for functions Leads pre-conference and post-conference meetings, departmental and BEO meetings Supervises all group information/changes and communicates to appropriate hotel colleagues in an accurate and timely manner Coordinates entertaining clients, as appropriate Maintains an active trace system for all assigned groups Visits primary and secondary competition Audits banquet checks for assigned groups Contracts business with approved vendors as appropriate Approves payment and provides backup for contracted vendor business Directs all aspects of conferences including but not limited to: food and beverage requirements, timing of events, audio visual requirements, special attention to guests, room type allocation, rooming list, amenities, function room setup, group transportation, check-in/check-out, special meal requests, arrival/departure manifests, bag pulls, luggage storage, complimentary rooms, billing instructions, authorized signatures, room deliveries, telephone and internet requirements, box storage and delivery, power requirements, security requirements, key requirements, expected F&B outlet usage, group hospitality/office/registration desk requirements, business center requirements, entertainment, leisure activities, décor (including floral) requirements Refer business to approved suppliers of service/products as necessary Coordination of events
Support team members to coordinate luncheons, cocktail receptions, and professional dinner presentations Answer inquiry calls and reply to RFPs Actively solicit potential clients via telephone Confirm function space availability and quote related room rental fees Verify no conflicts with existing clients who may be industry competitors Block function space in CITY Generate and execute contracts Secure deposits and final method of payment Coordinate all logistical aspects of events as outlined in the above responsibilities Ensure events are successful so clients become repeat customers Perform other duties as requested by management Education and Experience
Four-year college degree in hospitality management, marketing, business or related field or equivalent experience Five or more years of related experience in catering and conference services, preferably as a manager, in a luxury or lifestyle hotel Familiarity with hospitality industry practices Ability to travel locally and overnight Knowledge of hospitality industry applications (CITY preferred) Mathematical skills, computer software aptitude, and hotel operations knowledge Reading, writing and oral proficiency in English Willingness to work a flexible schedule Self-motivated with the ability to handle multiple tasks and strong organizational skills Perks
Competitive salary Paid time off Medical, dental, vision health insurance Robust supplemental insurance for life, AD&D, pets, legal services, and more Wellness programs for mental, physical, and financial health Hotel and travel discounts Generous retirement/401k benefits Education and professional development Employee meals and recognition programs About Us
Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded hotels and food and beverage outlets. WHG focuses on developing and operating hotels and outlets with entrepreneurial energy and a commitment to guest satisfaction. WHG is an equal opportunity employer with a zero-tolerance policy for workplace discrimination. EEO m/f/d/h
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